Lawrence Veterinary Centre & Cat Clinic
Information about Lawrence Veterinary Centre & Cat Clinic
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 9h-13h
At Lawrence Veterinary Centre located in Eastwood, we provide expert veterinary care for cats, dogs, and rabbits. We ensure your pets' long-term well-being through a range of professional services including vaccinations, consultations, microchipping, neutering, dental cleaning, and nail clipping.
Our skilled and compassionate team is dedicated to delivering high-quality care in a welcoming atmosphere. Whether you need a routine check-up or advanced treatment, your pet's health and happiness are our top priorities.
We take pride in being a trusted veterinary clinic in Nottingham. Enjoy the convenience of booking appointments online 24/7, along with our exclusive Pet Health Club® that offers additional benefits to our members.
Come visit us at 166 Nottingham Road, Eastwood, Nottinghamshire, NG16 3GG, and let us take care of your furry companions with all their needs.
Our comment from InfoVet about Lawrence Veterinary Centre & Cat Clinic:
Lawrence Veterinary Centre & Cat Clinic is a highly regarded veterinary practice in the UK, known for its exceptional service and caring staff. With a commitment to providing excellent care for your pets, the team is described as friendly, professional, and empathetic, ensuring every visit is a positive experience.
Customers have consistently praised the clinic for:
- Warm and welcoming atmosphere - The receptionists greet clients with kindness, creating a comforting environment.
- Expertise and compassion - Vets are noted for their patience and understanding, especially with anxious pets.
- High-quality facilities - The clinic maintains a clean and modern setup, including a separate cat clinic designed to minimize stress for feline patients.
- Transparent communication - The staff take time to explain treatment options thoroughly, ensuring pet owners feel informed and involved in their pets' care.
- Longstanding reputation - Many clients have entrusted their pets' health to Lawrence Vets for decades, reflecting the practice's dedication and reliability.
While the clinic has received overwhelmingly positive feedback, a few clients have mentioned concerns regarding pricing for certain treatments and the occasional wait time for appointments. However, the overall sentiment remains highly favorable, with many clients expressing their gratitude for the compassionate care their pets received, especially during challenging times.
The clinic is recommended for anyone seeking a veterinary practice that genuinely cares for its patients and their families.
Services
Lawrence Veterinary Centre & Cat Clinic: Reviews
Fantastic experience: Lovely vets , excellent service very friendly practice. Large dog but the vets are confident and excellent service. Opie has no worries.
Thank you for your very kind review Dianne :)
Fantastic experience: Always first class service
Thank you for your great review :)
Fantastic experience: Really like this vet. All of the staff a friendly, professional and helpful. They always try to help and give solutions to anything raised. I have been to other vets in the area but none stack up to the skills and caring of Lawrence Vet.
Thank you for your kind review Mandy! We are pleased to hear you are happy with the services we provide :)
Fantastic experience: Great care and friendly staff. :)
Thank you for your great review Michael!
Fantastic experience: Great staff and excellent clinician
Hi Aileen thank you for your review :)
Fantastic experience: Excellent service as standard, a lovely practice, highly recommended.
Hi Steve thank you for your review :)
Fantastic experience: Been using Lawrence's for year and always been super friendly and kind.
Thank you for your great review Keith!
Fantastic experience: The best vets we have been to so far. Everyone is so friendly and always has time for us. The vets itself is really clean and nicely laid out. Our vet Sophie is amazing with our reactive dog, so much so our dog is now excited to go in and see her! She's so patient and informative and no question is too small. Would 100% recommend to anyone with nervous or reactive dogs!
Thank you for your great review Molly. We really appreciate your feedback and pleased to hear you are happy with the services we provide :)
Fantastic experience: Very friendly and reassuring. All areas clean and tidy. Would definitely recommend if you’re needing the expertise of a vet for your fur baby.
Thank you for your kind review Sam. We are pleased to hear you are happy with our services :)
Fantastic experience: Excellent care and service. I love the fact they have a separate cat's clinical as it means my cats are less stressed when they visit.
Thankyou for your great review Rachel. We are glad to hear that our clinic help to reduce your cats stress :)
Fantastic experience: The vet made the whole experience very easy due to his experience and expertise especially as we have a really angry cat that needed a thorough examination . Very friendly and gave lots of helpful advise .
Thank you for your fantastic review Karan. We are so pleased to hear you find our services friendly and helpful :)
Fantastic experience: I give Lawrences vets a fiver star because they care about the animals and 1 vet there that is absolutely amazing is vet Jo who is brilliant with our little cat and I appreciate everything she does for him thankyou for giving him a chance in life
Thank you for your very kind review Dionne, we are happy to hear you are pleased with our services :)
Fantastic experience: If I could rate more than 5 stars I would, absolutely outstanding vets, wouldn’t go anywhere else, they go above and beyond, highly recommend ☺️
Thank you for kind review Elisha! We are so pleased to hear you are happy with our services :)
Fantastic experience: Always respectful and treats my car with respect
Thank you for your great review :)
Fantastic experience: In my opinion Lawrence Vets, Eastwood is a vets you can trust. They are professional, kind and caring. They have lots of vets with different specialist areas so you can be sure they’ll do the best for your beloved pets! They explain treatment options and do not put pressure on you make inappropriate choices and I genuinely feel they care about the pets they treat.
Thank you for your kind review Karen! We are pleased to hear you are happy with our services :)
Fantastic experience: Excellent care, very friendly staff. Kept me informed throughout the procedure. Would highly recommend
Thank you for your great review Shelley! :)
Fantastic experience: Lawrence vets I’ve been using for 40 years all ways excellent service
Thank you for your great review Louise! We are so pleased to hear you are happy with our services :)
Fantastic experience: Always look after you and your pet with love and respect, no matter what is happening. Highly recommend.
Thank you for your great review! We are so happy to hear you are pleased with the services we provide :)
Fantastic experience: Excellent vets, very high quality of care provided. They are a little more expensive than other vets in the area, but their high standards are worth the slight price difference. Our cat has a lifelong condition, and their service has been excellent.
Thank you for your kind review Craig! :)
Fantastic experience: Kind, polite, helpful staff. We unfortunately have to visit regularly but everyone makes this so much easier.
Thank you for your kind review Sarah :)
Fantastic experience: Been using for over 30 years. Would recommend
Thank you for your great review! :)
Fantastic experience: Our 1st time here...glad I made the move..lovely and informative staff.
Thank you for your great review! :)
Fantastic experience: I was panicking about this vet’s visitbecause the last time I brought a cat to the vet, he died. That was my current cat’s dad, so I was apprehensive about taking him to the vet. However, I knew he needed antibiotics that I couldn’t get for him without the visit. My first impression of the building was it was clean and professional - Instagrammable even (The parking area needs work, though, but I found a parking spot without issue). I arrived in the dog section of the veterinary practice. Instead of telling me where to go and leaving me to it, the receptionist walked us to the cat building, and she ensured we were settled in before leaving. I appreciated that. Even though, I was having small panic attacks reminiscing about my cat who had passed, the environment was calm and helped me to relax. They had calming sprays for the cats and blankets to put over their carrier (to help the cats feel less stressed) free of charge. I loved that! The veterinarian was friendly, caring, and informative. The receptionist staff was kind and receptive. Overall, this was a much needed pleasant experience. Thank you!
Thank you for your kind review. We are so pleased to hear you have had a positive experience at your visit :)
Fantastic experience: Good vets very helpful and friendly staff. Lovely place and competitive prices. Recommend this place.
Thank you for your lovely review Krzysztof! We are so pleased to hear you are happy with our services :)
Fantastic experience: So I contacted Lawrence’s 5 weeks ago on a Saturday morning to say my dog was ill and I needed an appointment. I was given an appointment straight away and told if I arrived early to let them know. I saw a vet straight away and within a very small amount of time she had diagnosed tumours on his spleen. This was unexpected and I was tearful throughout. His other organs and lungs were also examined by ultrasound and Xray within hours. The reception staff and vet stayed beyond closing time so that his operation and aftercare could be put in place. Despite my constant crying everyone at Lawrence’s were top drawer. His spleen was removed and ruptured on the table. Let’s just say Lawrence’s saved his life. Thankfully upon testing the tumours were slow growing and low grade. My boy has made an amazing recovery and is about to get back to all the activities he enjoyed pre splenectomy after Lawrences provided a letter authoring him to do so. I was not so impressed with the out of hours provision as it is based alongside the PDSA and there was only one vet on duty to see everyone. She did however do a very tidy job of his splenectomy judging by the stitches. I certainly won’t be swapping vets anytime soon. Thank you Lawrence’s.
Thank you for your great review Claire, we appreciate your feedback and are pleased to hear you are happy with the services we provide :)
Fantastic experience: Lovely vets practice, taken our baby boy here every since we've had him. 13years almost. They've looked after our Beagle- Charlie really well.
Thank you for your great review John, we appreciate your feedback and are pleased to hear you are happy with the services we provide :)
Fantastic experience: We've never had a bad experience here in twenty-one years of using Lawrence Veterinary Centre. They have supported us with five different cats - from kitten-hood to end-of-life care needs and bereavement. The practice is always spotlessly clean, professional even even under enormous pressure and is very accommodating to my disabilities. We can highly recommend them.
We are so pleased to here you are happy with our services Rebecca, thank you for your kind review :)
Fantastic experience: Lawrence veterinary practice been going with my dogs well over 30years...Excellent veterinary Practice Eastwood
Thank you Ann for your kind review. :)
Fantastic experience: Recently moved back to Lawrence’s as had a not so good experience with the previous vets which was closer to home. Best decision we made. We had an operation done on one of our dogs who is very nervous, Lucy was amazing with her and also the nurse who looked after her too. Took my other dog to see Richard who was also amazing, and we’ve briefly seen Emily who was so helpful and polite. All the staff on the desk are great too, helpful and polite. Would highly recommend using these vets.
Thank you for your lovely review Tracey! We are so pleased to hear you are happy with our services :)
Fantastic experience: This vets has always been amazing. The staff are so passionate and clearly care about the animals in there care. Our cat Freddie was very poorly and they were so good with him and we're so kind and patient with us. We just want to say thank you for everything❤️
Hi Deanna, thank you for your lovely review we appreciate your feedback.
Fantastic experience: A great veterinary practice. Always show how much they care for the animals and listen to their owners concerns. Been with these for almost 20 years and the high level of professionalism and attentiveness is always very apparent.
Thank you for your kind review Vicki! We are so pleased to hear you are happy with the services we provide :)
Fantastic experience: All the staff were very welcoming and friendly. The vets and nurses were very caring and listened to our concerns. We initially went for our cat to have dental treatment and when it was found that a pre-anesthetic blood test identified other concerns, they kept us informed before going ahead with any treatment or procedures, sharing options for going forward. I would highly recommend Lawrence Vets and Cat clinic to others. We have been with them for many years.
Thank you for your lovely review Michele! We are so pleased to hear you are happy with our services :)
Fantastic experience: Always used Lawrence Vets, they have always looked after our Dogs and others for the last 43 years, I have watched it grow from a small practice to what they are today, a modern and attractive practice, with all the skills and care you would expect from them.
Thank you for the kind review :)
Fantastic experience: Despite the circumstances of my visit all the staff from reception to medical were all very good. Showed care and consideration at all times. All my pets are registered here.
Thank you for your lovely review!
Fantastic experience: After so many different vets for my very anxious very nervous very vocal German shepherd over the years we decided to try Lawrence vets. When I say my little girl instantly became calm, relaxed and non vocal with this vets is an understatement. She wasn’t reactive like at other places, felt at ease and was treated so nicely and calmly and with pure understanding of what she was going through to ease her anxiety. Unfortunately we had to let her gain her wings last week and when I say this vets went absolutely above and beyond for my girl no one can believe/ we recieved such beautiful cards, forget me not seeds, condolences messages, additional gifts like a beautiful trinket of her fur, footprints on clay, certificate all presented in a beautiful casket (casket of which was the only thing we paid for the rest was complimentary). Would recommend Lawrence vets to absolutely anyone looking for such professionalism and love for their fur babies.
Thank you for your kind review Nic, we are so sorry for your loss!
Fantastic experience: Lawrence's have been amazing over the years . rare we've had an issue but if we had it's been sorted immediately. Lovely place saved my little girls life.
Thank you for your kind review Rebecca! We are so pleased to hear you are happy with our services :)
Fantastic experience: My cat has had an issue for a year, he has had various investigations carried out but the previous vet did not listen to what I told them, could not find out the problem, or they said and told me he would have to get over it himself. He has been struggling with his breathing all this time with multiple visits to the vets until they became very rude with me raising issue. One visi to Lawrence Vets, Rebecca listened to what I said treat him and recommend treatment, less than 24 hors later he is like a different cat.
Thank you so much for your great review Liesl! We are so pleased to hear you got on well with your first visit to us and glad to hear your cat is feeling better :)
Fantastic experience: Thank you so much for looking after my girl while I nipped to use the facilities round the back. I hadn't noticed these little nooks and signs before. She was so chilled even after just 5 minutes. The spray and the blankets are a wonderful idea. These are the details that make me travel so far ❤️
Thank you for your kind review Louise, we are so pleased to hear you were happy with our services! :)
Fantastic experience: Really thorough, informative visit. The vet was calm, approachable and had lots of time to answer questions and exam thoroughly. Always had a very positive experience here
Thank you for your great review, we are pleased to hear you are happy with our services :)
Fantastic experience: Excellent service. Got an emergency appointment in half an hour. Very clean practice and seen promptly. Thorough examination of Boris and all vital signs checked. Diagnosis explained and dietary requirements discussed together with probiotic treatment. Didn’t cost an arm and a leg and our lad is now on the mend. Wonderful Vets. Would recommend all day long.
Thank you for your great review Jan! We are so pleased to hear you are happy with our services :)
Fantastic experience: I have been taking my dogs to Lawrence veterinary centre since my eldest son had a work placement there before he left school. He is now 53. They have always been kind and caring even in the most difficult of circumstances. All the staff are lovely and I wouldn't take my dogs anywhere else.
That's fantastic, Margaret. Thank you for this thoughtful comment and review.
Fantastic experience: Attended for the first time this week with our kitten, all of the staff go above and beyond to help in anyway you need. Nothing seems like it's too big of an ask. Omar was excellent with our little furbaby, explained everything clearly and answered all of the questions that me and my daughter had.
Thank you for your great review! We are so pleased to hear you are happy with our services :)
Fantastic experience: We've used Lawrence Vets for a couple of years now and haven't had any problems. Our little cat is always treated well and we have no problems booking it. The receptionists are so helpful and caring on the phone, wanting to help in whatever way they can. And the vets are always friendly and give you the information in an understanding way (as clinical terms can be quite scary). I love they have a separate cat clinic which means our cat can wait in peace while we are waiting for our appointment. But the main clinic side is just as accommodating. Nothing negative to say. They are a brilliant vet clinic and worth every penny! Even better with the Pet Health Club plan as well!
Thank you for your kind review Charlie! We are so pleased to hear you are happy with our services :)
Fantastic experience: Been my animals vets for a very long time. They are very helpful and professional. Wouldn't go anywhere else
Thank you for your kind review Helen :)
Fantastic experience: Lawrence vets is one of the best vets we've ever used. All the vets and even the receptionist are very knowledgeable about the animals that come in and are always on hand to ask any questions or offer advice. We always feel our cat is well cared for when here and the vets are very gentle and welcoming. Vets are always thorough in their care and treatment with our cat and even talk soothingly to him. I've had to call a few times for a general enquiry and my calls have always been answered and responded too quickly. The vets themselves always talk thoroughly about treatment options and cost and are always happy to search things online with you in the room if you have any products or alternatives you are looking at. We would not go anywhere else. Thank you for the high quality service you give to our kitty!
Thank you for your great review Miles! We really appreciate your feedback and so pleased to hear you are happy with our services :)
Fantastic experience: I recommend Lawrence vets.They have a separate clinic for cats that I really like and feel they have the best interest of my cats they all seem to care
Thank you for your kind review Jayne! We are so pleased to hear you are happy with our services :)
Fantastic experience: Superb staff - welcoming reception team and the vets give great advice to prevent future issues - I wouldn’t go anywhere else and highly recommend
Thank you for your very kind review Linda! We are so pleased to hear you are happy with our services :)
Fantastic experience: Amazing vets. We had a golden retriever from a puppy and sadly found out months later he was partially blind and was going to lose his eye sight eventually. Lawrence vets were just amazing with us the whole time.
Thank you for your great review Danny! We are so pleased to hear you are happy with our services :)
Fantastic experience: Been taking our cat Penny to Lawrence Vets for a few years now; everyone is always so lovely and kind. They really do take fantastic care of her.
Thank you for your fantastic review David! We are so pleased to hear that you are happy with our services :)
Fantastic experience: Excellent Veterinarian clinic with parking available Clean and comfortable reception area with friendly staff. Knowledgeable and compassionate vets who are happy to explain options and treatments. We have been using this vets for many years
Thank you for your great review Tracy! We are so pleased to hear you are happy with our services :)
Fantastic experience: We registered our puppy with Lawrence vet practice. What a wonderful service I highly recommend them Such warm friendly staff Great environment
Thank you for your great review Yvonne! We are so pleased to hear you are happy with our services :)
Negative experience: After today I'll be changing my dogs to a different vets £41.72 for an item that costs £6 in the shop when I queried this and was told my partner would of been told the cost of the medication before purchasing therefore no refund will be given well he wasn't told the cost just the total for the whole appointment and was asked how he'd like to pay. My partner was also told my dog "possibly" had conjunctivitis and didn't actually know what was wrong during the appointment but apparently wrote on the notes he was confirmed he DOES have conjunctivitis so which is it? he shows no signs actually having conjunctivitis also said he has a gunky eye..there's no gunk in my dogs eye other than it leaking, it's just a case of keep chucking medication at us at our expense until something eventually works. Wanted a second opinion and the cheek wanted to charge me again to be seen! Just shows only care about money.
We take customer feedback very seriously and we are sorry that you are dissatisfied with any aspect of our services. We ask any client with concerns relating to the treatment of their pet to contact us directly.
Helen Sanders Practice Manager 01773 769298
Fantastic experience: One of the very best vets in Nottingham, caring compassionate and very helpful. I wouldn’t go anywhere else. My old girl who is twenty being cared for by the very best. I know it’s nearly time to say goodbye and I will be heartbroken but I know Lawrence vets will take care of her when the time comes.
Hi thank you for your lovely review. Sorry to hear that it is nearly time to say goodbye. These times can be really hard but we will be there for you when the time comes. x
Fantastic experience: My dog loves to go to the vet, so I'm also happy that he feels comfortable and not scared
Hi Maria thank you for your review we try to make sure all of our patients feel comfortable.
Fantastic experience: My cat has been registered here for around 3 years now and we've never had any problems. Staff are lovely and knowledgeable and they are always ready to help, even when just popping in for a quick question. I recently sent an email querying about treats for my cat and the receptionist Leah rang me back within the same day, after going out of her way to discuss things with the vet and gather more information first. I thought this was very helpful and shows how much they care about their customers and the health and wellbeing of registered pets! Thank you Leah!
Hi Paige thank you for taking time to give us a positive review we really appreciate that :)
Fantastic experience: First visit to Lawrence cat clinic, and what outstanding service we got, wished I had been registered here with my last cat. We met Richard and he gave us so much advice, he was really helpful, we didnt feel rushed either. He treated our girl Coco for some teething problems, we took her brother also and he even gave him a quick check over. Great! Thanks so much. I feel we are in good hands here.
Thank you for your fantastic review! We are so pleased to hear you were happy with our services :)
Fantastic experience: We have had, and lost, many pets in our time with Lawrence Vet Centre. Their vets, vet nurses, and admin staff have always provided a very high standard of care. Since moving to the Notts/Derbs area, the only time we haven't been with Lawrence, was when house moves made the location impractical (and one occasion when we moved to a house close enough, but tried the closer "Scarsdale" surgery first). Whenever we have had to have an animal euthanized, their staff have been supportive and provided a great deal of empathy and care. Whenever possible, they will provide you the opportunity to be with your animal for the procedure, something I think is very important. When our cat needed long term pain medication injected each month, they listened to my concern that the stress of transporting him to the surgery every month would be detrimental to his well being. So one of the vets trained me on basic intradermal injection. This allowed me to administer the medication at home, and bring our cat in for a check up every six months; dramatically reducing the stress impact. They have shown the same level of care and respect for every animal we have had, from a tiny hamster, through to a very unwell parrot. Most recently I brought a ferret in for a quick check of his hips. The vet that saw him was very attentive, and very clear in his communication. The examination was gentle, but thorough and we were able to discuss possible reasons for the perceived walking behaviour change, along with the options for our next steps. (We believe at this time it is either just a behaviour change, or possibly a minor muscle sprain.) The VIP programme provides a cost effective way to keep your animals treated for all manner of pests and parasites, vaccinated, and regularly health checked. It is something we have elected to use for each of our animals over the years. Taking into account the discounts on other services not included in the monthly price, and on the specialised diet one of our cats was on for several years, I would estimate we saved a significant amount of money. A few years back, the surgery underwent some major renovation works, and they now have a specialised cat unit. This is fantastic for reducing stress and strain on cats, by keeping them separate from the main waiting room. There is a "Cat Hotel" to place your cat (in their carrier) in, while waiting for their appointment. This can help reduce stress, from movement and vibration felt through a cat carrier. There are two examination rooms, so I understand why they have limited this new(ish) facility to just cats. I do think other small mammals that have skittish natures would have benefited from the much quieter waiting area; but they are working with a finite amount of space and doing the best they can. However... The team are very good at offering options for animals (and people) that may struggle in the main waiting room. (It echoes and can become very loud.) You can call from the car park and be called to let you know when the vet is ready. You can wait in the courtyard area, where there is seating, and the vet will come out to collect you. They also have pagers, if you want to be able to move around (maybe walk your dog around the parking area). The pager will beep and flash when the vet is ready for you. Of course we have had a few minor issues. But across the past 20+ years, nothing that has seriously concerned us. The only thing that really comes to mind was a vet (no longer with the surgery) that seemed terrified of dogs. We weren't happy with their treatment of our dog, but consider that the vet must have felt like they were trapped in a nightmare. We simply asked that our dogs were never given an appointment with that vet, but made it clear it was because it wasn't fair on the vet as much as our dogs, for that situation to be repeated. The vet was fine with our cats, and saw them several times over the following years. Again demonstrating that the team at Lawrence really will go to significant lengths to ensure the comfort of you and your pets.
Thank you for your very kind review! We are so pleased to hear you have been happy with our services and that we have been able to support you in many circumstances throughout the years! We appreciate your feedback :)
Fantastic experience: They were lovely and looked after my poorly cat. Would recommend
Hi Helen thank you for your kind review :)
Fantastic experience: Great friendly, professional team at Lawrences, I've had two dogs use the vets, and they've always been great over the many years that I've used them and I never hesitate to recommend them to others.
Thank you for your fantastic review Toby :)
Fantastic experience: I have an elderly cat, 18yrs old, and wanted to find a Veterinary Practice that was really good with cats and could assure me that my cat was not in pain. LAWRENCE Cat Clinic really fits the bill. They are really caring and I feel confident that my beautiful old Cat is comfortable. Thank you so much to all the Staff.
Hi Joan thank you for your lovely review we really appreciate it :)
Fantastic experience: UPDATE: Since my last review I have been back several times, each visit just as good as the last, they really run this place like a family business. All of the staff members are friendly, professional, and polite, they can't do enough for you, you are always made to feel welcome and their efficiency is fantastic. Elle Twigg is the vet I have seen both time for the dog, she really is lovely, she truly cares for all animals, takes the time to listen, review, and recommend the best course of action. Her knowledge is excellent, second only to her compassion for animals. The other vets have been equally caring when taking our cats in for treatment, checkups, and fixing anything they need at the time. A truly excellent veterinary service. ---- Excellent all round service with lovely staff If only human surgeries operated with the same levels of efficiency, friendliness and professionalism. I phoned up, got my dog booked in the same day, greeted with a smile, checked my dog in and sat down only to be getting up within a couple of minutes. The vet was equally friendly and efficient, diagnosed her problem and arranged for meds. Went back to the waiting area, a couple of minutes later her meds were ready and we left. Like I said "if only human surgeries ran this well" Would recommend to anyone.
Thank you John-Paul for your very kind review. We are glad you are happy with our services :)
Positive experience: Receptionists were friendly and helpful. Vet was thorough and answered all of my questions and told me cost of the treatment and medication.
Thank you Helen for your kind review :)
Fantastic experience: Excellent practice. All staff are extremely friendly and helpful and will go out of their way for you. They take into consideration owner needs as well as fur baby needs.
Hi Leah thank you for your lovely review we really appreciate your feedback :)
Positive experience: Vets are pretty good do not buy worming or flea treatment from them looked on line for the exact treatment would cost £27 they charged me £73 disgusting
Thank you for your review David. We take customer feedback very seriously and we are sorry that you are dissatisfied with any aspect of our services. We would ask that any client with concerns relating to the treatment of their pet to contact us directly. If you could please ask to speak to our practice manager on 01773 769298.
Fantastic experience: Always greeted with warm and happy receptionist, the vets and nurses have always taken fantastic care of my cats. Great place to go,very informative.
Hi Tara thank you for your kind review we really appreciate your feedback.
:)
Fantastic experience: Our snauzer patch had a horrible lump on his back leg and Laura the vet advised us on its removal. It turned out to be non cancerous. We decided to go ahead with the operations and the results are great. Thank you very much Laura for the fantastic job and all the staff for looking after patch during his visit. Had to go to the vets again on 18/4/24 with buster our youngest dog and we received fantastic help from Sophy the vet. Buster had been ill for quite a while but unfortunately we had to have him put to sleep because he had cancer of the liver that unfortunately was untreatable. Sophy was amazing and very caring throughout the ordeal and explained everything to me. A big thanks to Sophy.
Thank you for your kind review Michael. We are so happy that Patch is doing well, bless him :)
Fantastic experience: Unfortunately we had to have our treasured dog Luna put down which was very upsetting for us and our children, the staff at Lawrence Veterinary Centre were absolutely amazing. Once the receptionist saw it was an appointment to have her put to sleep she put us in a private room so we could spend time with Luna, the Vet was so calm, friendly, understanding and so comforting to us at this awful time and made sure Luna felt nothing but love until she passed. After all the kindness and professionalism this practice already had given us we then received a hand written card in the post expressing how sorry they were for our loss. I honestly can not recommend them enough and i can not thank them enough for helping us through a difficult and emotional experience.
Thank you for your kind review Emma, we are sorry for your loss and provides us with comfort that we was able to help support you at this difficult time.
Fantastic experience: Been using Lawrence veterinary centre for over 20 years, Omar was absolutely amazing along with the team even when you have to make the most hardest decision they shown us sure compassion and how they care for our companions thank you all xx
Thank you for your lovely review Lynn!
Fantastic experience: The practice was excellent with us when we lost our dog, they supported us through the whole process as this was very upsetting for us. I would highly recommend this practice.
Thank you for your kind review Mark, we appreciate your kind words and that we was able to support you at such a difficult time.
Positive experience: It's one of the great necessities of life that you should take care of your pets. The care and treatment of your loved ones here is not in question because it is first rate. Why I only give 3stars is the COST. I find these establishments seem to charge what they please for even the most minimal of treatments and most folk feel duty bound to pay these exorbitant fees.
Negative experience: 10 years a customer last 2 years hardly ever running on time. I booked an 8am appointment was still waiting gone 830am. So pointless. For what is. Rather expensive vets the customer service is poor. After I complained , Practice manager called me but had no interest in keeping me as a customer. Just listened all rather blasé. Disappointing, as the vets themselves are actually rather good. - edit - issue got resolved by the director, whom was empathetic and understanding of the situation.
We take customer feedback very seriously and we are sorry that you are dissatisfied with any aspect of our services. We can see that you have previously contacted the practice manager, if you would like to contact us at the practice we will be able to discuss these issues further with you. Kind regards, Lawrence Veterinary Centre.
Fantastic experience: Absolutely marvellous vets! All staff very polite, friendly yet very professional. Highly recommend.
Hi Marina thank you for your lovely review :)
Fantastic experience: I’m totally happy with the care and professionalism shown by Lawrence vets to my pets . Customer service is excellent too .
Thank you for your lovely review Jacqueline! We are pleased to hear you are happy with the services we provide :)
Fantastic experience: Great staff lovely clean and modern premises. Have been great helping look after my dog over the last 12 years.
Thank you for your great review Jack! We are pleased you are happy with the services we provide :)
Fantastic experience: I have always taken my cats to Lawrence Vets. We have recently adopted an 11 year old cat who we took for a health check. We saw Tom who was fantastic. Tom checked Jasper over, restarted his vaccinations and recommended food for Jasper's poorly tummy. Whilst all the vets are great, Tom is our preferred Vet. He is fantastic with all our cats and they receive the best care.
Thank you for your lovely review Elaine! We are pleased to hear you are happy with the services we provide :)
Fantastic experience: RIP my beloved boy. Maddie (vet) was compassionate and very understanding when I had to say goodbye to my much loved boy. The reception staff were also kind and compassionate to me. 3 pointers they have taken care of since 1994. Thankyou so much for the top class service always!!
We are so sorry about your loss, thank you for your kind review!
Fantastic experience: What a brilliant vets practice you have there. Angie was amazing with my old girl on Saturday. Would recommend this place in a heartbeat. ❤️❤️
Thank you for your lovely review Yvonne! We are pleased to hear you are happy with our services :)
Fantastic experience: First visit here and am delighted that we changed vets. Sophy Barnes was both friendly, informative and answered all our questions (we had many) Very impressed and our 2 boys were very relaxed with their very thorough examinations and vaccinations. Thank you Sophy
Thank you for the lovely review Jackie, we are so pleased to hear you are happy with our services :)
Fantastic experience: Took my cat there today and had him neutered. Seems pretty well done, quite clean and tidy incision and looks somewhat normal, you can hardly tell and Ashleigh is his usual self so it's certainly no bother to him. Almost as if he never had it done lol. Friendly and caring staff. Certainly would recommend them.
Thank you for the lovely review :)
Fantastic experience: We have been bringing our pets to LVC for over 25 years and have always felt that we are in safe hands. Staff change over time, but one thing that never changes is the passion for animal care and welfare. I wouldn't dream of taking my animals anywhere else
Thank you for a lovely review Julie :)
Fantastic experience: Thank you so much for all your caring and considerate staff especially when I was having my springer Millie 14 and abit years old cross over to the rainbow bridge I have been with you with all my dogs. You all were so thoughtful at a very hard time thank you so much xxx
Thank you for your very kind review Mandy!
Fantastic experience: Excellent veterinary practice. Friendly staff with humour and kindness when needed. Always happy to help and very accommodating when discussing care and treatment requirements. Exceptional service and committed and caring staff.
Thank you for your lovely review Leanna, we are so pleased to hear you are happy with our services :)
Fantastic experience: Great service and friendly, welcoming staff. Have been with this vets for 11 years now and cannot fault the care given to both my dogs, both routine or emergency. Would definitely recommend.
Thank you for your great review Pauline, we are happy to hear you are pleased with the services we provide :)
Fantastic experience: Excellent as ever. Donna on reception is friendly, professional and welcoming. Our vet was Omar, fantastic with my two Jack Russell's. Very thorough health check and will definitely be requesting him again.
Thank you Fran for your kind review :)
Fantastic experience: Best vets in Nottinghamshire - from my experience. Not the cheapest, but they make claiming on insurance so easy. And knowing my boy is in the best care means everything!
Thank you for your fantastic review Sarah! :)
Fantastic experience: Lawrence veterinary clinic always makes me feel they are there for the animal, not making money. No Kwik Fit style extras being pushed on you, just well trained vets treating animals.
Thank you for your great review Kay, we are so pleased to hear you are happy with the services we provide :)
Fantastic experience: We recently lost our 16 year Jack Russell and Lawrence vets have been amazing with him from birth to his final days. I cannot thank them enough and would highly recommend to all.
Thank you for your lovely review Nicholas, we are sorry for your loss!
Fantastic experience: I am a first time puppy owner and booked her in to have her jabs with Lawrence vets, the receptionists were very welcoming and the vet I had explained everything and was so lovely to my little Narla. Thank you! X
Thank you for your lovely review Sarah, we hope Narla enjoyed her first visit with us :)
Fantastic experience: We have been taking our pets to Lawrence vets for a few years now. They are always very professional, always empathic, trustworthy & reliable. We always get full costs before any treatment & have a very good relationship with the practice. I am always happy yo recommend to anyone the first class service we receive from the Lawrence vet team.
Thank you for your very kind review Mandy. :)
Fantastic experience: Excellent service and care from all staff within the practice. Would highly recommend Lawrence's, a very welcoming and professional practice.
Fantastic experience: Very good vetinary practice very good staff from receptionist to veterinary surgeon from Alfie and Charlie and our 2 new arrivals
Thank you for your very kind review David! We are so pleased to hear you are happy with the services we provide :)
Fantastic experience: I am completely satisfied with every aspect of the services provided by Lawrence Veterinary where the Vet & staff deal with an excellent professional service to their customer's pets.
Thank you for your lovely review Jennifer! We are so pleased to hear you are happy with the services that we provide :)
Fantastic experience: Great vets. Definitely recommend. The staff are super friendly and they have an excellent waiting area for cats to keep them safe and calm e.g. blankets, claiming spray and the shelves. My cat was very comfortable there and I am sure he would have been happy to stay there. Thank you.
Thank you Harj for your very kind review. :)
We are especially glad to hear you are happy with our new cat clinic. To hear that your cat felt comfortable in the clinic is great!
Fantastic experience: Very lovely, caring people. Their yearly pet plan is well worth the money as it includes flea treatment that works, worming, microchips, 6 month health checks and much more. We love them all here
Thank you for your great review Carl. We are so pleased to hear you are happy with our services and are enjoying the benefits of our Pet Health Club :)
Fantastic experience: Absolutely fantastic vets, been at this practice for about 30 years now with all our pets so they must be doing something right! Keep up the great work
Thank you for your fantastic review Jo. We are so pleased to hear you are happy with our services :)
Fantastic experience: We came in after our puppy (Eddie) trapped his paw in the patio door and we were worried and upset he may have broken something. The receptionist was lovely and sympathetic and got us straight in with and appointment.Sam the vet was very calming , reassuring whilst being very thorough and informative.all was good as nothing broken . Thankyou to all.
Thank you for your lovely review Samantha, we are pleased to hear you was happy with our services and hope Eddie is feeling much better :)
Fantastic experience: Very welcoming staff Vet was very patient and understanding with anxious dog and visit was a positive experience rather than the opposite.
Thank you for your kind review! :)
Fantastic experience: Really clean and professional. Staff are all friendly and the vets are highly qualified and informative.
Thank you for your lovely review Chris! We appreciate your feedback :)
Fantastic experience: Fantastic vets, caring and passionate, they explain and recommend treatment and costs, but they leave the final decision upto you with no pressure. I get appointment reminders for health checks, routine flea and wormer and yearly vaccinations which is great. You click on the link and it will tell you when to collect. You can even pick which vet you would like to see.
Thank you Jackie for your kind review :)
Fantastic experience: Excellent service. I have taken my pets to Lawrence Vets for the past 25 years and have always had Excellent service. The reception staff are lovely and so helpful and all the vets I have seen over the years have been Excellent. Would highly recommend.
Thank you for your lovely review Theresa, we are happy to hear you are pleased with the services we provide :)
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