Medivet Hucknall

Fantastic experience: I had been concerned about my cat, I rang that morning I was given a lunchtime appointment, the vet I saw was very caring and also helpful giving me further information very happy, thank you for your kindness.

Fantastic experience: Thank you so much for being absolutely amazing with my anxious German Shepherd last week. She can appear quite intimidating, but Alex was not afraid at all and handled her with such calm professionalism. Your confidence and kindness really helped put us all at ease. We’re so grateful for how thoroughly you examined her, diagnosed the issue, and prescribed the right medication. It’s clear how much you care about the animals you treat, and it truly made a difference for us. Thank you again for your patience, professionalism, and for helping her feel better.

Fantastic experience: Always a pleasure. Great service, kind and thoughtful staff

Fantastic experience: We have been going to Buckley House for years but I wanted to leave a review to say. We have just had to have our pet put down. What a loving caring service. This is twice We have had to do this with Buckley, over many years of taking our animals to them for care. They made a very difficult day for us, less stressful. Simply wonderful staff and care.

Fantastic experience: Everyone here helped take great care of my border terrier, Dolly. Special thanks to Sabrina, Alex and Lynn who took the time to explain everything to me, gave brilliant advice and was very supportive to my mum and I.

Fantastic experience: Very efficient, very professional very affordable. Lovely people very caring.

Fantastic experience: Very thorough whilst Maddie was having a 6 month check up the vet was amazing (he had 2 bulldogs) he didn’t mind having a wash whilst doing his checks (Maddie loves giving kisses)

Fantastic experience: All of the staff are very friendly and helpful the vets are extremely caring and make your pet very comfortable with there patience i love this practice

Negative experience: DO NOT TAKE YOUR PET HERE. I had an absolutely appalling experience with this practice due to their shocking lack of communication and incompetent administration. I was paying £14 every single month for a pet plan via direct debit, yet I later received a letter claiming I suddenly “owe” £136 for treatment that was carried out while the pet plan was active and being paid for. Despite taking my money every month, they later cancelled the pet plan due to a so-called “missed appointment” and then attempted to retrospectively charge me for treatment that was already covered. That is not how contracts work, and it is certainly not how you treat clients. This entire situation appears to be the result of their own internal failures, yet instead of taking responsibility, they’ve tried to pass the cost onto me. I have full proof of payment, but that didn’t stop them from trying their luck anyway. If you value transparency, basic competence, and not being chased for money you don’t owe, take your pet elsewhere. I would never trust this practice again, and I strongly advise others to think twice before signing up to any kind of “plan” with them.

Fantastic experience: Great vets all polite staff ,went in on time friendly vet good with dog .prices abit steep though.

Fantastic experience: Excellent service very caring I highly recommend medivet on west street

Fantastic experience: Excellent care with my greyhound pally after his big operation ,

Fantastic experience: Lovely staff and veterinarians who genuinely care. They take the time to discuss any procedures and I feel extremely confident in their expertise. All four of my pets attend here and I wouldn't go anywhere else. Thank you.

Fantastic experience: Sorted my Medivet Pet Plan out for me extremely well because of circumstances things could have been complicated and booked my pet appointment at the same time to sort both things out. Thanks Lynn.

Fantastic experience: Such friendly staff and the vet explained things to us so we able to actually understand would recommend

Fantastic experience: Clean friendly place, Not much room to wait in, The prices are absolutely ridiculous But the staff treat the pets as there own, There Dedication from them all really make Mr happy and proud all 5 of my cats are with these, I HIGHLY RECOMMEND these to everyone, There such down to earth lovely soal of people aka with a great soal I mean ☺ Amaozng friendly family warning place ♥ YOU GOT TO GO HERE and register your pet or pets here 100%, It means a lot what they do for my 5 cats I will always be grateful for there gentleness and kindness ♥ They have saved and helped my 5 babies nonword can explain how grateful me and my man are to Buckley House medivets AMAZING PLACE IN AND OUT including staff. Receptionist Lynn she is such a lovely beautiful lady and her Shiz Zu dog Bonnie such and adorable pooch ♥ I'm so grateful & appreciated to all that work at Buckley House MediVets Hucknall ♥ Thank you all for what you do to help everyone amazing service from MediVets ♥

Fantastic experience: I love bringing my cats, Sushi and Crown, here! The entire team is so kind and caring, and they always make the experience stress-free. Booking an appointment is quick and easy, and Dr. Alex is wonderful—professional, attentive, and genuinely cares about the pets. Highly recommend!

Fantastic experience: Excellent service and customer service. Very friendly and efficient.

Fantastic experience: Got an appointment through very quickly, the vet paul did an excellent job. Our girl spirit broke her dew claw, he was kind, compassionate, and sorted her out. Thank you for all your hard work.

Fantastic experience: Our cat, Pepsi, has hyperthyroidism, so it means regular visits to the vets. I feel reassured going to this practice, the staff are really friendly. The vet that we see is Mr Joao Alves. He always greets you with a big smile. He explains clearly Pepsi's treatment and rings us with the blood results as soon as he has them so we can titrate her meds accordingly. Great service, many thanks

Fantastic experience: Polite professional staff and you looked after Roxie in a friendly caring manner.

Fantastic experience: The vet was brilliant very diligent and it's obvious he loves his job and the animals he cares for. Another delighted visit.

Fantastic experience: The vets were held up by the weather and were delayed. Lynne the receptionist kept us fully informed and was very apologetic. Carrie the vet had travelled from Cambridge. What a fantastic person. She was great with my dog, knowledgeable and personable. Hucknall Medivet has been deprived of vets for too long.

Fantastic experience: Our first visit to this practice and we highly recommend it. The vet was informative, confident and was great with our puppy. He gave us advice on training, feeding and explained everything thoroughly. The lady on reception was friendly and efficient. Excellent service thank you.

Negative experience: Unfortunately, we won’t be bringing our puppy back to MediVet. Called the practice over several days, multiple times, last week and no one ever answered. This makes me anxious if I ever need them urgently in the future. At the appointment the practice felt dated and the waiting room floor was slippery. The vet didn’t scan for the microchip at puppy’s first appointment and I didn’t feel I could ask the vet any questions. No bedside manner or welcoming feeling given first appointment. The flea medication was out of stock so we had to go back when it was available. We called again in the morning to check the stock had arrived before we travelled there, again no answer. When we went to collect the treatment there was no record of any of the medicines prescribed on the puppy’s record or confirmation we had already paid.

Fantastic experience: These guys are brilliant here and actually care about animals . I've transferred my big boy over to these guys from some were else. They did all they could to save my girl,but it was to late but they saved her babies and they are now with them won't ever go any we're else . They are a brilliant team

Fantastic experience: It's so nice and reassuring taking my dog to a vets that really cares for both the animal and the owners. Great staff and a great atmosphere

Fantastic experience: Very professional as always

Positive experience: New vet today not met them before, didn’t seem to listen gave me 2 tablets to relax my dog so she could have her claws cut, never done it this way before and tried to say I wasn’t confident it would work, she gets very stressed when her claws are cut, went back this morning and the veterinary nurse was lovely and could see why I was concerned now have to go back again for her to be sedated, she’s been off all day and hardly moved, if no improvement will be back at the vets again tomorrow. Really disappointed in the service and very worried

Fantastic experience: The vet was so nice. She took the time to explain everything she was doing and why.

Positive experience: Friendly, helpful receptionist. The vet was friendly & very good with my dogs.

Fantastic experience: Always receive a warm welcome at the practice and the vets/ nurses take great care of my cats. Things are explained well so I can make informed decisions for my pets

Fantastic experience: Always manage to get appointments quickly, when needed. Reception staff are friendly and helpful and all vets and nurses we have seen have been warm and caring.

Fantastic experience: Took my cat in and as always she got a top level of treatment, both the receptionist and the vet are friendly. The vet is always thorough, he is not just brilliant at his job but obviously loves animals. I always have complete confidence in the care my pets get at this vets.

Fantastic experience: Great service from the vets yesterday. Only a check up on my little boarder terrier Pip. Thanks.

Fantastic experience: Staff very friendly and helpful

Fantastic experience: Booking on your on line system for more than one dog hopeless. By phone excellent. Meeting and discussion with Vet very good. Learned much about my elderly dogs behaviour. Meeting was efficient, pleasant and informative. Necessary treat was carried out well. My compliments to on duty Vet.

Fantastic experience: Took Reggie for chip and vaccinations. Receptionist was lovely and the vet was very caring and always very detailed in explaining things. Top stuff

Fantastic experience: The staff at Medivet are amazing! My cat doesn't like the carrier, or the car, and is usually ill on the journey to the vets, but they are always incredibly patient with her, and seem to put her at ease during her regular 6 monthly check-ups. First class service as always, thank you!

Fantastic experience: The staff we're very helpful an friendly

Negative experience: I will never visit this place for lots of reasons the name on the outside is not what is saying on the website I want the same name on the website and on the outside. And I will never be entertaining HUCKNALL ever again the way my life has gone I will be still blaming everyone in HUCKNALL MY BACK IS WILL TURNED NEVER TURNING BACK AROUND AND MY LAND WILL NEVER HAVE ANYONE ELSE IT WILL JUST BE ME AND MY CATS FOREVER I DON'T NEED NO PAPER WORK I HAVE WHAT I WANT GOOD BYE FOR EVER

Fantastic experience: Fantastic team, they are always friendly, caring and professional, highly recommend

Fantastic experience: Very friendly and professional, Mishka loves her trips to the vets and loves all the staff

Fantastic experience: Lost my dog a week ago, the staff have been very kind and thoughtful, Nice paw print card and other keepsakes, thank you so much.

Fantastic experience: Highly recommend. They take the time to calm a nervous dog. Thank you.

Fantastic experience: Friendly and knowledgeable vets. Here l'm always provided with clear explanations and options of treatment when necessary.

Fantastic experience: I have had two ‍⬛ registered with this Medivet in Hucknall. The staff are extremely caring and supportive. I had one who was very poorly and when she passed away i received a lovely remembrance from them which was very touching. The black and white cat ‍⬛ is my new fur babie.

Positive experience: Prompt service good vibe feel to the place

Fantastic experience: very friendly and efficient

Fantastic experience: All went well with the vets appointment today thank you for looking after use .

Fantastic experience: Very good service they were waiting for us then gave great information

Fantastic experience: An excellent service provided, always have the welfare of your pet at the heart of what they do. Not too pricey either. Always recommend Medivet

Fantastic experience: Helpful and friendly staff, kept us updated. Puppies second injection and heck up

Fantastic experience: always friendly and caring about the animals that I have seen at the practice

Fantastic experience: Highly recommended veterinary practice. The staff are very caring and attentive, and are happy to explain the details of our pets' care.

Fantastic experience: So impressed! This practice has such a good reputation and I can see why… from booking, to the vets consultation, to the operation and after care… we felt supported every step of the way…. Thankyou everyone

Positive experience: The vets are very good with India (my pug) The receptionist is always very helpful and friendly

Fantastic experience: On the two occasions we found it necessary to use the veterinary services we experienced prompt efficient and exceptional treatment for Charlie our cat. we were most impressed

Fantastic experience: A caring and good value-for-money treatment of my two, beloved kitten's eye infections. A very big Thank-You from the three of us. M.Dar (Nottingham UK)

Fantastic experience: Great practice. We have been with this practice for over 15 years now

Fantastic experience: Went to Medivet Hucknall for a second opinion. After spending £2000 at Vets for Pets, Bella was eventually diagnosed with Pancreatitis-it took them 3 weeks, numerous visits, 2 blood tests and after the second blood test ,Bella was so ill she had to be on a day release drip, coming home at night. Vets for pets said she could only have a prescription diet( very expensive) , no home cooked boiled fish/ chicken with veg. Bella didn’t eat or drink for 3 days which is when I asked for a second opinion from medivet. My appointment was for the following day, so the practice could get Bella’s history from Vets for Pets. Bella was examined and I was told the other practice had given me very bad advice and hadn’t conducted thorough tests( Ultrasound/xrays) to find the best plan of action. The lovely Medivet lady( Irish,I think was brilliant. She advised best food for Bella was tinned Chappie, home boiled Chicken/Fish with veg served in the liquid it was cooked in. She also advised having X-rays and ultrasound, but at the moment I really can’t afford any more tests as I have exhausted my savings. Bella showed signs of improvement from day one after the change of food, and is now almost fully recovered, she still isn’t drinking much, but getting liquids from the home cooked food and Chappie. She’s never been much for taking water , so now she is recovering I’m no overly concerned as she is back to normal with toilet routines and becoming her old, very vocal self. I’m so glad that I asked for a second opinion from Medivet, as I honestly think Bella wouldn’t have survived under Vets for Pets. Thank you Medivet for a wonderful service.

Fantastic experience: Changed to Medivet, due to issues with my previous vets, and so far very impressed. Good service, thorough checks with clear advice given and not extortionate prices compared to others. Would recommend.

Fantastic experience: After some really bad experiences with Medivet in Hinckley (Roston Drive), these guys (in particular Stuart) completely restored our faith in Vets. Stuart (who we saw) is EVERYTHING you want your vet to be (professional, caring, understanding, compassionate and above all very knowledgable, and happy to properly explain everything). Absolutely brilliant!

Negative experience: Very disappointed. Been charged £44 for a 60 second phone call. This is disgraceful. Thought vets are for helping animals not ripping the owners off. I will never go back to this place

Fantastic experience: Thank you so much Fran for putting my mind at rest when I brought Minnie in today. YOU were so lovely , friendly and professional. So was your receptionist. Rosalyn

Fantastic experience: I take my pet's to Buckley house because I feel that the staff genuinely care about the animals they care for, they are also very friendly, helpful and will take time to listen to any worries you have about your pets, they also explain to you the exact amount of medication to give your pets before you leave the practice something I find reassuring.

Fantastic experience: Lovely little practice very friendly

Fantastic experience: Over the last month we have been dealing with a gentleman called Paul and may I say he has been absolutely brilliant. He gave us very sound and professional advice. Although my precious dog had to be put to sleep Paul made her passing so easy for us to bare.thank you Paul

Fantastic experience: Very good practice. My greyhound is very nervous but the vet took his time and made her feel totally calm. Very impressed by the whole experience

Fantastic experience: Lovely vets and very caring staff

Fantastic experience: I rang for an appointment for our puppy & was allocated a time promptly: The veterinarian was friendly, very helpful, open minded & didn’t try to sell us something we didn’t need. Would definitely recommend. Thank you

Negative experience: Gone down hill so much over the past 18 months. Never anyone to answer the phone, whisked the cat away No idea what they do but my cat comes back hissing and timid - finally, the person who decided to repaint the building in that shade of blue must be either colourblind or hate the residents. Please paint it back to white or cream

Negative experience: I didn’t realise there was so many others who have the same exact thoughts and feelings about this place. If you love your pet please don’t bring them here. I will never step foot back into this place. Everything is money , money , money and they don’t care about you or your pet! AVOID!!! Read the other reviews. Very similar to my situation. I wonder what my cats last moments were like with these greedy people !!

Fantastic experience: Thank you very much for your professionalism and quick response. In the evening, the cat has already started eating and drinking. :) Vet. Ms Boumila Stanek immediately recognized what was wrong with my cat :), treated with medication, we returned home happy. Such doctors are a treasure for the clinic and for the patients. I won't describe what happened to me the day before at the same clinic because I'll get angry, the vet only diagnosed fleas in the cat (I'd like to point out that it's the same cat I was with for the second time today. I'm thinking of the young doctor who only noticed fleas on my cat). seriously sick cat, I'll think about it!!!

Negative experience: Went to pick my dogs ashes up today Friday 7th June,I was appalled at the lack of compassion and empathy show by the receptionist. All she seemed to be concerned about was the payment and nothing else ....absolutely shocking !!!

Fantastic experience: Always caring vets .End of last year my cat was given such good care .unfortunately she didnt make it .but was given the best care she could have had at the end of her days .

Negative experience: Called about collecting my pets ashes and the reception staff was more concerned about if I had paid and not my loss Understanding towards the loss of a pet shard just to say we already paid prior to collection

Fantastic experience: My dog broke his toe over the weekend and not wanting to pay emergency fees I waited until Monday morning at 9am to call and i was offered an appointment with in the hour, sadly I was at work and unable to get there, so I took a booking for the evening. After seeing the vet I was offered a repeat visit for X-rays at 8am the next morning and after that service I was offered surgery the next morning at another practice. So our treatment has been second to none and we have been very happy and would be happy to recommend them

Negative experience: Avoid all they care about is money took my dog there for bladder stones they messed up two operations and i had to have my poor boy put down.Totally healthy other then the stonescost me £4000 now there hunting me for a further £3000 even tho there mistakes cost my boy his life please avoid .

Fantastic experience: My girl Skye was extremely happy with how the vet made her feel at ease and looked after her at her appointment. Skye would highly recommend and gives Medivet Hucknall a big paws up

Fantastic experience: All the staff are very lovely and very caring.

Fantastic experience: Great service, friendly & helpful staff. Explained everything we needed to know and answered all our questions. We saw 2 seperate dogs on walks leading their owners inside just to hang out! all the pets in there was relaxed and seemed to like being there ... I've only ever saw anxious pets in a vets before my visit to this one, I usually use a different vets but this will be the only place I bring my pets now!

Negative experience: I am very unhappy with this visit. My husband came with my dog and was charged for 3 bottles of medication when we only had one. When I rang up to get the refund. I was told that it would take 2-3 MONTHS!!!! to credit this back to my card. This is disgraceful. I will be ringing headoffice cause the branch said, well that's just how it is!!! No.... you took the money quick enough! Your mistake, (which, I understand mistakes happen) but rectify it!!! In a timely manner!!! Very angry customer that won't be back if this is not resolved when I ring head office.

Fantastic experience: Fabulous vet caring , kind and super friendly

Fantastic experience: Dantastic friendly service would highly recommend. Staff go above and beyond to ensure the best for your pet x

Fantastic experience: Brody came in as an emergency in August after being bitten and today having dental surgery and I could not be more pleased with his care both times the vet has gone above and beyond to make Brody a priority and provide outstanding treatment . I've had a difficult time with another veterinary practice who endangered my boy and my trust has well and truly been restored. Thank you from the bottom of my heart.

Fantastic experience: Great professional and efficient service as always, thank you

Fantastic experience: Looked after my dog very well. Very friendly staff

Negative experience: Since taking over my local vets your prices have rocketed. Everyone I know who used Buckley house before you took over have moved or are trying to move to other practices. We never get to see the same vet twice as the staff either constantly changes or you use locums. Medivet is the worst thing to happen to our local vets it's obvious it's about the money & profits & not the animal health care.

Negative experience: Just came back from the vets with my nervous dog, was supposed to go and get his ear checked and a women came outside and told me give him tablet in when I got home and tomorrow morning so he was calmer for when he came in to be put under anaesthetic and that he would need to have a muzzle on aswell!!! The women claimed to own the vets and said she was the manager but she was jumping around acting scared of my dog saying “dangerous dog” “dangerous dog”!! I am furious. Even the vets who was walking out finishing work looked in shock to what was happening! Will never be returning.

Fantastic experience: Excellent service couldn't fault any part of our visit..thank you.

Fantastic experience: The staff is friendly and helpful. Dr. Grigorita deserves a special recognition for his individual approach, full professionalism and passion. The drawback is high prices, which are not adequate to people's earnings.

Fantastic experience: Lovely 1st experience her with my puppy, very friendly and homely.

Fantastic experience: Excellent practice, very happy with their services

Fantastic experience: Kind caring, very personable, definetly gentle care for my puppy… thoughtful and professional

Negative experience: Used to be great, gone down hill so fast. Visited today for an appointment, receptionist was busy with other people fair enough. But, then completely ignored my existence and prioritised answering the phone. Then went and hid in the back room for 10 minutes, a delivery guy even turned up and couldn't make his delivery. I just left after waiting for 20 minutes past my appointment time. Have no intention of returning. They clearly do not care about anything except getting money, as they have attempted to double charge me on more than one occasion.

Fantastic experience: We have had a great experience here. Gabby saved our cat’s life and we couldn’t be more thankful. The staff are friendly and approachable and pricing is very reasonable compared with other practices. We got referred here for a specific urinary issue and even though it is about 45 minutes from where we live, we will seriously consider using this practice from now on (certainly for anything urinary!)

Fantastic experience: We have yet again put our trust in Buckley house vets as pdsa through covid missed our tilly's booster injection

Fantastic experience: I've been taking my pets here for many years. They have always been professional and caring. Although they have now been taken over I still think they are one of the best vets around. Although maybe a bit understaffed.

Negative experience: After the advice of the vet to remove a lump from our dog we gave the go ahead only to be told after there’s more money to pay to see what the lump was , this certainly wasn’t the case, endless emails , calls , and strange opinions, we have decide the best care for out dog was to move vets, poor services after over 25 years, I THINK MEDI VET HAVE REMOVED THE PERSONAL CARING TOUCH FROM THIS PRACTICE I COULDNT RECOMMEND THIS PLACE NOW