Kings Veterinary Centre

Positive experience: Good service but a bit expensive

Fantastic experience: I cannot recommend these vets enough. Have so much passion, love and empathy towards animals. My baby girl had neurological issues and was paralysed for 12 months they tended to her care throughout and when it was time for her to go nan nights, they did this with such love and compassion at such a heart wrenching time. Highly reccomend. Such lovely receptionists, nurses and vets. Won't go anywhere else ❤

Fantastic experience: Everyone is so helpful. And give great advice. My dogs are 15yrs 6mths and other is 13yrs

Fantastic experience: Superb vets. When busy its like jungle jims for dogs! Funny really. Luna the rottweiler is numb at the variety of dogs to savage.

Fantastic experience: Friendly, efficient and reasonable priced.

Fantastic experience: Best vets I have experienced, been 3 years since my dog has been here and all the staff members are very helpful especially Lucinda. Big credit to you and hats off to the rest. Keep up the hard work! Midnight loves you all!

Positive experience: Helpful receptionists and nurses, you can tell they love animals which matters to me. The vets that Clyde has seen have been knowledgeable and listened. The cost is about average I think and they are helpful with insurance claims

Fantastic experience: Our cat pooed and was sick due to nerves on arrival immediately taken in the back and cleaned up. Lucinda was compassionate and helped as much as possible due to limited finances. Advice given to help him. Will book in when I can for operation. Receptionist friendly.

Fantastic experience: Kings vets are taking such good care of our two cats and are always so lovely and caring ☺️

Fantastic experience: Wonderful vet and plan is better value than our old vet (pets at home)

Fantastic experience: Kings vets helped me out when I was in a pickle looking after a family members pet who was poorly. They allowed her to come despite not being registered, saw her quickly and gave us peace of mind on her condition. Big thanks to them for helping out when lots of others wouldn’t/ couldn’t help!

Fantastic experience: Fantastic service as always, treats and treasures pets as their own. Will highly recommend

Positive experience: Over all good experience with my pet

Fantastic experience: Best vets in the local area, have used a few different vets. Kings has been by far the best in my experience.

Fantastic experience: Friendly and very supportive staff, all about the animals.

Fantastic experience: Best place around for me personally.

Fantastic experience: Ok.nice helpful staff. Parking available

Fantastic experience: We moved vet as didn't feel our old vets were truthful or have our pets best interests in mind. Kings vets go above and beyond to help they work there best to fit our pet in when needed and 100% care, not just a business making money. I would definitely recommend them.

Negative experience: The reason I have left 2* is due to my experience to what the vets say then to what it actually is. What I assumed the injurt on my cat’s toe was showing a toe nail rip, they never mentioned being a tumour until I took her for her second check up; where the frankein stein individual at the Melton Mowbry branch said nothing about a tumour except I paid the £500 then on the 2nd visit the nurse said it will cost another £600 to get her tested in sedation knowing this was suppose to be done when we paid £500! Now I’m going PDSA to hear the same except to pay more at a discount for her to live because the subject is ‘Money’ as if there is no choice becauae the vets have the power to have you feel all sorts due to the cost of living! I pray my cat lives, but damn the vets are souless as the doctors for us!

Negative experience: Originally 'kennel cough' in the end 'humongous tumour.' Another similar experience below! My dog was PTS in Jan. I took my dog to the vet with a persistent cough & hacking. She was also being sick A LOT & had diarrhea. I was worried it was something serious especially with her being a somewhat older dog. The vet didn't seem concerned & he said it was kennel cough. I did ask why she was being sick so much & he said that it was the kennel cough. He was confident about this & seemed unconcerned with her symptoms. He prescribed antibiotics. Phew, it was all nothing serious. The cough subsided mostly & she did pick up a bit. But I unfortunately (with hindsight) wasn't in a rush to get her back to the vet as the vet had seemed so unconcerned by her symptoms in this first visit. Late December, the cough got worse, she was being sick & went off her food. I called the vet back explained the symptoms & booked in a blood test. The vet rang me with the blood results & said they were pretty good - slight anemia & slightly high white blood cells. He said he thought it was pancreatitis. I asked if it was pancreatitis why was she coughing? He said it was probably just bronchitis in her old age. Nothing life threatening, this eased my concerns a lot again. She seemed to pick up over the next couple of days & then got worse and she collapsed one day in January. I got a scan & found a huge tumour on her spleen. The vet rang & said 'It's not good news I'm afraid, there's a huge tumour on her spleen & we believe it's hermangiosarcoma. You have 3 options 1) bring her home for two weeks 2) do surgery but the prognosis isn't good 1-2 months 3) PTS whist asleep.' she was too sick to come home. The options were so bleak so it sounded like the kindest thing was to let her sleep. *A different vet ech time Since then, I've learnt all about hermangiosarcoma. With these tumours there's a 2/3 rule! The lay person would never know about but a vet would! 2/3 of splenic tumours are cancerous and 1/3 benign! Vets can't tell at all by looking at the tumour whether it's cancer and the only way to know is through surgery. She never mentioned this! The only way to have some kind of idea that the tumour is cancer is 1) If the tumour's bleeding - my dog's wasn't. Which means her case of benign chance was more 60-70% 2) If it has spread - there was no evidence of spread in my dog. Research also suggests the larger the tumour the more likely it is to be benign - my dogs was huge and if it was this 'aggressive cancer' how had it got so massive and she was still here. Every case I've read on this cancer the dog's tumour is bleeding out & the dog has got sick suddenly out of nowhere. My dog didn't follow this pattern and had been sick for some time. I honestly feel I've put my dog down for a benign tumour and her sickness was due to the size the tumour had grown & it pressing on her organs. But I just wasn't educated on this at the time and trusted the vet to give me the correct information. I feel like people should be made aware of the 2/3 rule. Also, have it explained to them that when there is no sign of spread or bleeding this is more positive! and given all the information correctly so they can make an informed decision before choosing to put their dog to sleep. If I'd have been told this further info or known there was a slight chance the tumour could be benign. i would have given my dog the fighting chance. I have also found out that the majority of dogs develop cancer or masses in their golden ages and it is a common cause of death in dogs over 10. I naively didn't know this as a first time dog owner and a non-vet! There should definitely be more awareness around this & vets shouldn't just be diagnosing older dogs with 'kennel cough' and throwing antibiotics at them. The vet should inform owners of older dogs having this heightened risk of cancer & helping them to understand and be mindful of this. Especially when symptoms like coughs, excessiveness sickness, diarrhea & loss of appetite are showing up and the owner is expressing concerns.

Fantastic experience: The staff at kings are so understanding and the receptionists are very helpful also. Would definitely recommend

Positive experience: Very good service. Friendly staff and very good environment. Always take our cat for check up and advice

Fantastic experience: So very helpful looked after my cats x

Fantastic experience: Very nice staff

Fantastic experience: kings vets have always looked after our Poppy (Pole) and always been available in an emergency. We sadly had to have Poppy put to sleep after loving her for 15 years on December 23rd and although our family where heartbroken Lucinda looked after us all with such compassion and Poppy was looked after as usual with such care. We are so grateful to Lucinda and the team at Kings Vets.

Negative experience: Care more about money than the animals, it's all a scam from the prices of the medication to the prices of the vets medical opinions. Even if you know the medication you need because your pet has been on the medication for years they still charge you to see a vet just to say "yes it's the same thing and yes I will prescribe you the same medication as I have the last few years! And if there is an emergency and it's on a weekend then you will need a loan just to see a vet. If you do not have the money then they will refuse to help your animals because it's all about the money. A true animal lover would never refuse to help an animal in need regardless of the expense! Even if you just want a prescription printing so you can order online because the prices are half the price online for medication then they add a admin fee to print off the prescription separately to the vet consultant fee then you will only save £10 online and will have to wait a few days for the medication in the post! But they know this! I honestly dont know who the vets think they are, acting like royalty and above everyone, There scamming you!

Negative experience: My baby had a tumor, twice said it was kennel cough, asked for an X-ray she had 2and half months left with me , I can't say I know more than the vet does but I have question myself this many times and still do

Fantastic experience: Friendly staff always seen on time it's the only place where my cat behaves.

Negative experience: An absolute rip off! Disgusting prices. Try and find somewhere which is affordable before you try Kings. Its used to be fairly priced but greed has taken over. Wish I could leave 0 stars.

Fantastic experience: All staff from reception, veterinary nurse to vet friendly and professional. Lovely attitude towards animals and their owner.

Fantastic experience: Really lovely staff.

Negative experience: Quite disappointed. Was in there for 20 second he looked at the cat and said it needs stitching it will cost £450-£500 if not then it could die of infection and they charged me £45 took to another vet. They put on some antiseptic and put on a bandage just less that £100 so very disappointed

Fantastic experience: Great staff, understand the problems we have with pets. Easy booking system for appointments

Fantastic experience: Great service nice people

Fantastic experience: Great vets!! easy to make appointment online too. Been back for yearly checkup and service recieved was great again

Fantastic experience: Just wanted to say that the vet Julia has been extremely helpful, efficient and amazing at helping my dog, Mushu, with his complicated health issues. Anytime I call, she springs into action and also hears out my suggestions for medicines. She doesn’t shut me down but instead talks it through or goes and does further research. Maizie and Chloe at reception are always friendly and helpful. They have even consoled me when crying in reception and I am always met with a smile. If any issues have happened they’re quick to deal with them and overall I couldn’t ask for more. Thanks!

Fantastic experience: I own an xl American bully, she was booked in for the 14th of this month, unfortunately she came into season a few days prior.. I was so upset and the lady's at reception was absolutely amazing.. they reassured me willow would be in the best hands, the vet told us in detail the dangers but he told us he would have another vet in the room to help, it went extremely well and has made the most amazing recovery possible, when we walk into the vets straight the way the lady's great willow before us and it makes me smile every single time.. not one of them judge willow, the vets, nurses, and receptionists are AMAZING.. they all truly have the dogs best interest at heart.. even when i was ringing up every hour to see if willow was ok, they all went above and beyond for her.. they kept willow calm and treated us with the up most respect.. best vets EVER.. iv heard horror stories about vets in Leicestershire.. but not kings.. proud to have chosen this vets from when willow was a puppy.. thank you so much to the vets, nurses, receptionists.. I appreciate everything you have done for myself and willow.. x

Fantastic experience: Very friendly staff, booked after our dog like it was their own, wouldn't use any other vets

Fantastic experience: Probably the best vets in Charnwood. The staff are all brilliant, they are always welcoming and friendly and will always help you and answer any questions you may have. A clean and well kept centre which is kept to the highest standards. We have taken our animals here since they opened and honestly can’t fault them on anything.

Fantastic experience: Registered my kitten here, Lucinda who was our Vet did the vaccinations and microchip, she was so lovely. The receptionists were kind and welcoming too, it was a refreshing experience compared to other Vets I’ve tried!

Fantastic experience: The nurse and vet were amazingly helpful during an emergency, and the nurse went over and above afterwards, for our pet's next steps. Thank you

Fantastic experience: Registered my kitty with them, been for a couple of visits. Friendly staff ✅

Fantastic experience: Great customer service, polite and very helpful. Always used and highly recommended this vetemary surgery

Positive experience: Everything fine as usual. Very busy due to 1st day of opening after Bank Holiday so had to wait longer than usual. Vet Richard very caring.

Fantastic experience: Took my three boys for neutering. The ladies there are amazing!!

Fantastic experience: Just recently started using this vets for my baby girl aria we recently had her spayed can’t thank the staff enough for how much they cared for my sweet girl treated us like family feeling very grateful to have found a truly loving vets that cares about animals as much as we love are fur babies thank you

Fantastic experience: Great staff who can explain situations to you in an easy to understand manner

Positive experience: Been with kings syston for last 3 years. We drive 15 miles to use their service as we like how the vets approach our pets. One star less for 1) Booking us in for vaccination and after us showing up they said it was an error and we will need to come at a later date. 2) No customer toilets.

Fantastic experience: Had a great experience here w8lith my dog on the day off his Op , friendly and welcoming staff

Fantastic experience: I took my 2 fur babies for extensive dental work. Both have recovered well. They both had a post-op check and were healing really well. Reception staff were lovely. The nurse was excellent, and all 3 vets seen were really friendly and gave their time to explain things. Highly recommended. I will move all my pets there now. Happy fur baby Mummy.

Fantastic experience: Really happy with the service here and the staff are very knowledgeable and friendly. Highly recommended.

Fantastic experience: Sorted the dog out. Great service

Fantastic experience: Absolutely lovely vets!! Would recommend to anyone! So I have been struggling to get my rats seen as when I went vet4pets vets they didn’t do anything and told us our rats were fine when they clearly wasn’t and charged us £110 for nothing! One of my rats has been having breathing problems and has been making a noise when she breathes and so I googled it and it did come up with being a respiratory illness which sounded exactly the same as she sounded! My other rat has been having so many problems, not using her back legs, losing weight, no energy, and we noticed blood coming from her mouth so I rang chine house but they said they wasn’t taking new clients and recommend kings vets to us and I’m so glad they did! The receptionist called Chloe who I spoke to was lovely and got us seen on the same day within an hour of calling bare in mind when we got there they were busy so was surprised we got seen the same day Lucinda the vet that we seen was also very lovely and professional and even though she wasn’t an exotic specialist, she knew her stuff and straight away was able to tell us that there was something wrong with both rats! Unfortunately we had to put one down due to it just being seriously ill but the vet was very caring and compassionate to us and I can’t thank her enough! She prescribed antibiotics for my other rat for 10 days and told us if we have any problems to give them a call and they would happy to see her again! Considering vets4pets told us nothing was wrong when there really was! Highly recommend this vets!! The price was very reasonable as well! Can’t thank the staff enough and we will be coming back here for our present and future animals

Fantastic experience: Amazing staff, always helpful.

Fantastic experience: Have been in a couple of times with my dog, Larissa and Casey have both been so helpful and friendly! Thank you for helping me take care of my boy

Fantastic experience: Best vets around syston and have always looked after poppy and helpful staff and easy to understand.

Fantastic experience: Vets were very friendly and very careing for my puppy ben

Fantastic experience: I have recently joined this vets after getting my first puppy (have been to various other vets with family dogs). I am so pleased with the service and attention I have received. The girls on reception Kasey and Larissa have been so helpful and are so welcoming and happy with so much knowledge and answers to all my questions! The whole team have made the experience the best for myself and my puppy. Thank you everyone! Lots of love, Georgia and Peaches xx

Fantastic experience: Fantastic service/experience. Very welcoming staff all round.

Fantastic experience: Very friendly,very caring, efficient in every way.

Fantastic experience: After loads of recommendations we took our dashound for his jabs. Great service, loads of information and in house subscriptions was given every chance to ask questions. Really helpful and knowledgeable staff. Really fair priced too Definitely my pups vet

Fantastic experience: I bought my mums cat (Eddie) here a couple of weeks ago as he had a really large lump come up (always the worst timing when you cat sit for people on holiday!!) but Kings were fantastic and squeezed us in quickly. They warned me there might be a wait since it was a last minute appointment but I arrived and they got us in straight away which was great. The vet was so lovely and said that the issue was an abscess and he very quickly whisked him away to drain it before returning him to me in the waiting room. He explained what he’d done and that he also gave him an long-lasting antibiotic which was great because Eddie will not take pills haha! All in all a great experience, all staff were lovely, the waiting room and consultation room were very clean. Thank you!

Fantastic experience: Took my Yorkshire Terrier to have her teeth cleaned yesterday and was delighted with the friendliness and professionalism of the staff! I’d been quoted minimum £500 for a scale and polish by my current vet so, being shocked at the price, I told some fellow dog walkers who recommended I rang Kings. I’m pleased to say they did a brilliant job at a cost of £195 (<10kg price). Less than half the price of other vets. Have moved both my dog and cat to the practice now as it’s much better than the one I’ve been using!

Fantastic experience: Staff are always friendly and caring. Reasonable pricing in my experience. My 'go to' vet.

Fantastic experience: We took Belle our beautiful dog and family member to be treated and all the staff were so wonderful and we can't rate them any higher for the care they showed. So much thanks to all at the practice. Laid to rest in peace our Belle xx

Positive experience: Very nice an helpful bit expensive

Fantastic experience: They're always pet centered and the animals are at the heart of what they do

Fantastic experience: Simply the best vetinary practice.. all staff friendly caring & efficient

Fantastic experience: Our dog's favourite place! Very friendly and helpful staff. They have been very helpful over the past few years in booking x-rays, supplying worming medicine and the like.

Positive experience: I haven't been to the vets. I haven't got a pet.

Fantastic experience: Really welcoming, friendly staff and lovely vet's! Best move ever

Fantastic experience: Lovely welcoming place for all your animals veterinary needs staff friendly and knowledgeable looked after our dog since he was a puppy with love and care

Fantastic experience: Excellent vets, spot on with helping when we found out my mother had been conned by a seller with fake vaccination cards, staff got us in quickly and we're absolutely superb

Fantastic experience: Staff friendly surgery is very clean.x

Fantastic experience: Always kind and helpful, Very friendly staff

Fantastic experience: A lovely vets that's so welcoming and friendly.

Fantastic experience: Very friendly staff. Took really good care of my daughters dog when he went for dental treatment

Fantastic experience: Fantastic service, friendly, knowledgeable staff. Out of hours is based at Melton which is a bit of a trek, but we had an in hours emergency situation and the vet was thorough and supportive.

Fantastic experience: Vets are lovely as are the reception team. Always felt my animals welfare is at the fore front. Helpful and knowledgeable.

Fantastic experience: First time using Kings. Great experience under sad circumstances. The young vet was very professional and showed empathy. I have registered my 3 other dogs

Fantastic experience: Staff are very friendly and efficient, my dog puts herself on the scales as soon as we go In as they are always clean

Fantastic experience: Took my rabbits earlier today, lovely friendly service.

Fantastic experience: Brilliant vets, always great service and lovely staff

Fantastic experience: Very good , the staff are lovely & very friendly

Fantastic experience: Staff are brilliant here and are very good with the animals and people

Fantastic experience: Very helpful staff & doctors. We went for the first time for our rabbit & staff was great

Fantastic experience: Took our puppy there for second jab and the staff are really lovely and helpful

Fantastic experience: Staff always helful and professional. Genuinely feel like my cat is in good hands when there.

Fantastic experience: Always provide an excellent, friendly service. The best vets locally by far

Fantastic experience: We switched to King's a couple of years ago as the other local vet was awful, poor service & not great with a poorly cat. Kings have been excellent throughout far better service and cheaper. Stellios is great with cats, I think he must have catnip aftershave!

Fantastic experience: Always happy with Kings Vets able to get appointment easily and staff always nice and friendly.

Fantastic experience: Great team on reception, lovely vet and very helpful. Always fantastic when I call, would highly recommend.

Fantastic experience: The staff were very helpful and friendly .

Fantastic experience: Brilliant staff, always happy to help

Fantastic experience: Our first visit to their new practice. Covid regs meant we all had to wait in the car park until the vet came to collect our dogs and then bring them back to us and the lovely Jen brought the card machine outside so we could pay. As usual, the staff were smiling, reassuring and fantastically kind to the dogs. This is an absolute gem of a vets - we're very lucky to have them Another visit today (25.08.22) and 5* service again. Fabulous people, thank you so much for all you do.

Fantastic experience: Very kind and caring. No waiting around. Would highly recommend

Fantastic experience: Always very attentive and polite and Pippo loves them too

Positive experience: Great vets very friendly welcoming team that are always happy to help, even if you just need advice. .

Fantastic experience: Very friendly vets and reception, impressed!

Fantastic experience: Could not fault this vets kind ,considerate and very very professional the vet we saw was probably one of the kindest people I have ever met