Eaton Veterinary Practice

Cringleford House, 24-28 Cantley Ln, NR4 6TA, Norwich

Welcome to Eaton Veterinary Practice, located near Norwich, where we are dedicated to providing exceptional veterinary care for your beloved pets. With a team of skilled professionals, we specialize in services for cats, dogs, and small animals like rabbits and even the occasional chicken. Our offerings encompass essential health care services, including vaccinations, consultations, microchipping, spaying, neutering, dental cleaning, and nail clipping.

Established in 1997, our practice has grown to comprise a compassionate team committed to ensuring the well-being of your pets. We understand that each pet is unique, and our aim is to deliver tailored care in a modern, well-equipped facility that prioritizes comfort and safety.

In addition to routine check-ups, we facilitate emergency services and are backed by a dedicated night veterinary team. We encourage preventive health measures through our Pet Health Club®, which offers cost-effective healthcare plans for your pets throughout the year.

For convenience, we also provide an online shop for food and medication orders. Join us at Eaton Veterinary Practice where peace of mind and your pet’s health go hand in hand!

Opening hours

  • sunday: (closed)
  • monday: 8:30-18h
  • tuesday: 8:30-18h
  • wednesday: 8:30-18h
  • thursday: 8:30-18h
  • friday: 8:30-18h
  • saturday: 8:30-12:15

Our comment from InfoVet about Eaton Veterinary Practice:

A Trusted Veterinary Team in Norwich and Surrounding Areas

Eaton Veterinary Practice is a dedicated team of veterinary professionals providing expert pet care across Norwich, Eaton, Cringleford, Keswick, and Hethersett. The practice is known for its warm, family-oriented atmosphere, where both animals and their owners feel genuinely welcomed and valued. With a team that combines deep medical expertise with a compassionate approach, the clinic has earned the loyalty of countless long-term clients who appreciate the personal touch and professional integrity offered at every visit.

Compassionate Care and Exceptional Client Support

What truly distinguishes Eaton Veterinary Practice is the profound care and empathy demonstrated by its staff. Reviews consistently highlight how the team goes above and beyond to support pet owners during both routine check-ups and difficult moments. Whether managing nervous or anxious pets with patience and kindness, or providing sensitive support during the loss of a beloved companion, the staff creates a reassuring environment. Many owners note that their pets actually look forward to visits, a testament to the gentle and friendly manner in which the vets and nurses interact with animals. The team is praised for listening attentively, explaining treatments clearly, and never rushing consultations, ensuring that every question is answered with transparency.

Clinical Excellence and Modern Facilities

The practice is equipped with modern, spacious, and clean facilities that include separate waiting areas for dogs and cats to minimize stress. Clients frequently commend the clinical competence of the vets, noting their ability to diagnose complex issues accurately and their willingness to seek second opinions or referrals when necessary. The team is recognized for its thoroughness in examinations and its commitment to the best interests of the animal, often avoiding unnecessary treatments. Owners have shared stories of critical diagnoses being caught early and successful outcomes for pets with serious conditions, reflecting the high standard of medical care provided.

Convenience and Comprehensive Pet Wellness

Accessibility and convenience are key strengths of the practice. It offers flexible appointment scheduling, including same-day and emergency slots, which is highly appreciated by owners facing urgent situations. The clinic also features a convenient parking area and offers a Pet Health Club that helps pets save money on routine healthcare, providing peace of mind and comprehensive coverage for preventative care. The staff is proactive in communicating with clients, sending reminders for treatments and checking in on pets’ well-being between visits. This holistic approach to pet wellness, combined with reliable service, makes Eaton Veterinary Practice a top choice for pet owners in the region.

Services

Vaccination
Microchip Implants

Eaton Veterinary Practice: Reviews

4.9/5 (288 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,9 out of 5 from 288 reviews

Dmytro Vaskovskyi Posted on Google

Fantastic experience: Friendly staff, convenient parking.

Llse King Posted on Google

Fantastic experience: We went to Eaton Vets for a second opinion after taking our cat to our normal Pets at Home and not trusting the vet there (where it felt like they were trying to get us to pay as much as possible rather than doing what is best for the cat). Eaton have been the complete opposite. They've been kind, open, transparent and caring. They found a major issue the PaH vet had missed that could have led to his death if we followed their treatment advice. More expensive but absolutely worth it to have people who care about our pets first.

Alice Rudge Posted on Google

Fantastic experience: My cats have been registered to this vet surgery for 5 years and I cannot recommend them enough. Receptionists always very friendly and helpful. I’d like to personally thank Dr Finlayson who we had a recent annual appointment with - she was fab!

Kim Sadler Posted on Google

Fantastic experience: Alison is extremely knowledgeable and attentive to all of Ralph’s needs. Just like us Ralph thinks she is wonderful and always happy to see her. We can’t thank Alison enough for everything she does.

Rod Muter Posted on Google

Fantastic experience: Always polite, caring and professional. Good knowledge of each of the dogs.No hidden costs and the ‘pet plan’ works well.

Clare Draper Posted on Google

Fantastic experience: Always friendly and welcoming and make my spicy cat feel as comfortable as possible. The new cat waiting area is so thoughtful

Barbara Tomlinson Posted on Google

Fantastic experience: Many thanks for your continued care for our lovely rescue greyhound Alfie. He always enjoys coming to see you! We are so grateful for Laura's expert treatment & valued advice.

Alison Holmes Posted on Google

Fantastic experience: Professional and friendly. Vet was really kind and patient with our nervous dog during his appointment for his annual jabs and health check.

Anna Posted on Google

Fantastic experience: The kindest, most caring vets I've been to. Not only are they top of their field, they go above & beyond to help (in our case: working out the maths for food / diet change) Our dog can't wait to see them when he arrives, which shows you how much they truly care, even behind the scenes.

Charlie Newby Posted on Google

Fantastic experience: Great vets

Dean Futter Posted on Google

Fantastic experience: Really good practice. Having moved to the area I was worried about leaving my old Vets as they were excellent. I needn’t have been. Everyone at Eaton was so welcoming and professional. My Labrador was looked after quickly and so professionally by all the staff. Highly recommend.

Susan Holmes Posted on Google

Fantastic experience: A great vets. They always have an appointment if one of our pets becomes unwell and are very welcoming and helpful. They always keep you informed of the options and cost of treatments. Would recommend to anyone!

Walter Baumann Posted on Google

Fantastic experience: Great team, fantastic service.

Holly Fitzpatrick Posted on Google

Fantastic experience: I couldn't be happier that I joined Eaton Vets. The team are absolutely wonderful. Caring, empathetic, kind and thoughtful. They are always so helpful when I've had a question and they are always so kind to my dogs when we come in. We are big fans!

Daisy Smithson Posted on Google

Fantastic experience: I've been taking my dog to Eaton Veterinary Practice for 3 years, since we rehomed him. I am so glad that we chose this practice to look after our favourite family member as the whole practice are amazing. From booking appointments, advice for looking after our dog, treatments, the vets are excellent, really approachable, friendly and great with our boy. The practice is really clean and tidy. I can't recommend them highly enough.

Alex Wright Posted on Google

Fantastic experience: I initially signed up here because its down the road, but ive been 3 times since, theyre always so good with my cat, they make sure to explain anything and to give me a chance to ask questions. I'd definitely recommend this vets.

susan mcnicol Posted on Google

Fantastic experience: Always a pleasant experience for both my dog and cat and myself Would highly recommend as I have been coming for over 15 yrs

dave coulson Posted on Google

Fantastic experience: Brilliant vets you can tell they really care, thank you for looking after Lyla (the malinois) wish we found this vet sooner. Thank you for everything

Jan Lindberg Posted on Google

Fantastic experience: Eaton veterinary practice is the best in the area, very clean, dogs and cats have a separate area, the staff are very nice and the vets are lovely and caring.

Sami Goss Posted on Google

Fantastic experience: My greyhound George has been with Eaton Vets for a couple years now, and honestly they are the best. George is constantly getting into scrapes and being a drama queen, and everyone at Eaton is so lovely, calm and efficient. The number of times they've had him in at no notice (including today!) is incredible and very appreciated. Knowing they are there makes stressful moments much easier. Thanks guys!

Nicole May Posted on Google

Fantastic experience: Eaton Vets is such a great practice - the staff are warm and welcoming even when they’re busy, and the vets and nurses are caring, thorough and astute. They take the time to examine, investigate and consider and discuss treatment options including follow up and future plans. All the vets are exceptional. Thank you

Abby Hoffmann Posted on Google

Fantastic experience: Eaton Vets are amazing. I've been coming here for many years and they have treated my cats with the utmost professionalism, care and respect. I think all the vets are great but a particular shout out to Laura who was so kind when my beloved siamese Otis had to be pts... highly recommended.

NF Posted on Google

Fantastic experience: Love Eaton Vets - very caring and helpful every time we need to take our beloved dog there.

Alex Abbott Posted on Google

Fantastic experience: Faultless service whenever we've had to take our dogs in

Robert Knight Posted on Google

Fantastic experience: Fantastic.Vet professional and kind with our nervous little cat Mavis.

LESLEY FARTHING Posted on Google

Fantastic experience: Well recommended and much better than my previous vet who was part of a major company. Felt my dog counted.

jezz3205 BC Posted on Google

Fantastic experience: Friendly, professional & very reassuring service when visiting Eaton Vets.Just a great team effort from all the staff & always very helpful when you need an unexpected appointment at short notice.

Amy Felton Posted on Google

Fantastic experience: Always experienced an amazing level of care and empathy. I have never felt rushed and always feel listened to. Always happy to answer my questions and have experienced staff go above and beyond what I've seen at other vets practices. I've always been able to get an appointment at short notice and consultations are always comprehensive thorough. Very impressed with the care we have recieved

Nicola Cannon Posted on Google

Fantastic experience: Wonderful place. Fantastic staff. So happy with the care given to our kittens. Kept us informed all the way during their operation. Register your pets with total confidence.

Louise Bosworth Posted on Google

Fantastic experience: First experience with Vets. Eaton surgery were amazingly efficient, friendly, helpful professional. We were in good hands and my little puppy had a good experience.

Robert London Posted on Google

Fantastic experience: Very caring and passionate team. Always able to get to see a vet who is, without exception, very knowledgeable, empathetic, and never rushed. Always take the time to explain and answer any questions. Thanks, go in particular to Laura and Sarah.

Libby Masters Posted on Google

Fantastic experience: Cannot thank Eaton vets enough, they were able to help diagnose our dog Arty with IVDD and helped get him referred to Fakenham to get successful surgery. We’ve pretty much seen every single vet there now and they’re all fantastic.

Julie Etchels Posted on Google

Fantastic experience: Can't praise this practice enough and would highly recommend if you are looking for the best for your pet.

Tracy and Terry Posted on Google

Fantastic experience: Everyone is always very helpful and loving to the pets.

Barbara Stevens Posted on Google

Fantastic experience: An excellent Veterinary Practice. Friendly and very helpful staff. I Registered with them about a year ago, after a very poor experience elsewhere. I am very glad I did and am happy to recommend them.

Sally Smith Posted on Google

Fantastic experience: Exceptional service from Sarah your insurance administrator, she really is a credit to your business

Ashleigh Robshaw Posted on Google

Negative experience: Joined the vets just over a year ago now and while I have nothing negative to say about their clinical veterinary practice, we have seen two separate vets who have expressed their own strong negative views on raw feeding which left us feeling uncomfortable and unsupported.

Siobhann Leviton Posted on Google

Fantastic experience: Everyone is so friendly, reassuring and the vets and vet nurses are excellent with the animals- they're knowledgeable and obviously love their jobs!!

Rachel Byrne Posted on Google

Positive experience: Lovely vets, but pricey

Neringa Posted on Google

Fantastic experience: They are so attentive and lovely! Been taking our puppy there and it's always been a good experience. The ladies behind the desk are amazing

Becky Brown Posted on Google

Fantastic experience: I'm so happy to have our cat and rabbit at Eaton Veterinary Practice. All of the staff from the reception team to the nurses and vets are fantastic. Everyone is really lovely! We've become a bit of a regular because our cat is having monthly solensia jabs, a decision we made after great advice in a consultation. Everyone is so caring and kind. Always do their best and offer you the best treatment options available.

Michelle Tidd Posted on Google

Fantastic experience: Very friendly helpful staff our pets live them

marta szcz Posted on Google

Fantastic experience: Very professional vet and staff

Simon Posted on Google

Fantastic experience: Really friendly and helpful staff.

Phil Caton Posted on Google

Fantastic experience: Took my new puppies there, online registration easy and friendly staff. My vet very knowledgeable carrying out all the checks, first injections but the puppies had a really good experience having treats given to them by Alan the Vet.

Simon Pink Posted on Google

Fantastic experience: We took in our kitten for a check up. They are always so empathetic and professional and we would highly recommend this vets.

Radu I Posted on Google

Fantastic experience: Good helpful people. Lesley,Laura, Alan, all been kind and helpful to us! Gained our trust and confidence quite easily. Thank you!

Sherry Clift Posted on Google

Fantastic experience: Lovely veterinary practice the staff are welcoming and helpful. They take time to listen to your concerns, are kind & gentle with my sometimes difficult cat and always fully explain conditions & treatments

Debbie Wright Posted on Google

Fantastic experience: They were very accomodating in getting my cat seen the same day. Great professional service as always.

Lucilia xoxo Posted on Google

Fantastic experience: This is my dogs vets an so glad I chose this one as they are very friendly helpful an lovely atmosphere for all the animals an their owners my dog had an accident an they were polite informative an made me an my dog feel at ease all the time the building has a lovely ambiance it’s light an clean an the staff are all very lovely also the prices are very good would definitely recommend

Lorna Marsh Posted on Google

Fantastic experience: Eaton is the best vets I've ever used. I have a young dog who can be anxious and excitable but everyone is so helpful, understanding and welcoming. They were incredibly good with dealing with his separation anxiety when I had to leave him in for neutering and made sure he was comforted and fussed over. (Random pic just because)

Annie Drane Posted on Google

Fantastic experience: Were very caring towards hunter

John Heaser Posted on Google

Fantastic experience: Excellent and compassionate care for our current and previous cat - and for the us when previous cat was too ill to carry on.

shannon murphy walker Posted on Google

Fantastic experience: Amazing. Loveliest staff.

Clements Castle Posted on Google

Fantastic experience: We’ve been clients of Eaton Vets for many years now with numerous pets. Every pet has been cared for with the upmost attention and love as if they are their own pets. They are also exceptional with dealing with the emotional highs and lows of owning a pet and I couldn’t recommend their services highly enough.

Rebecca Dann Posted on Google

Fantastic experience: Amazing service

Peter Skeggs-Gooch Posted on Google

Fantastic experience: Super vets. Reliable and conscientious towards you and your pet and the staff are delightful too.

Lorraine Mansfield Posted on Google

Fantastic experience: Great vets, really knowledgeable and supportive

Sian Blaseby Posted on Google

Fantastic experience: Extremely knowledgeable, attentive & listen to concerns

Chris Featherby Posted on Google

Fantastic experience: The only vet of around half a dozen in Norwich that could help my mum's boy. At 17 he went downhill very quickly, literally overnight. Other vets would let him suffer for 48 hours. Eaton found a space. They let us say good bye to him properly, giving us a room and time, sedating Ziggy to ease his pain. The only time I've been with a dog in its final minutes and it starts snoring. The staff were so caring, they could see how much he meant to us. I would absolutely recommend the team here and therefore this practice.

Nic de Brauwere Posted on Google

Fantastic experience: Superb team of caring vets, nurses and support staff.

Andrew Durban Posted on Google

Fantastic experience: An excellent veterinary practice, situated in a lovely airy and purpose made building. The staff all seem so kind to the animals and the vets really seem to know their stuff.

Iudith Geafar Posted on Google

Fantastic experience: 100% THE BEST!

Rajiv Merchant Posted on Google

Fantastic experience: Thoroughly examined my cat, discovered the problem quickly! Appropriate management given. Very clean. Nice waiting area. Friendly. Easy to find with good parking.

Ann Brighty Posted on Google

Fantastic experience: Thank you Lesley for checking out our beloved flattie Tilly (9) for lumps and bumps and informing us of the (good) results so quickly & to Sue for sending the body map. I cannot praise this practice enough - so professional, efficient, caring & friendly.

Anita Martin Posted on Google

Fantastic experience: The staff are always friendly, professional and helpful. I always feel very looked after if I have any concerns.

Carol Rose Posted on Google

Fantastic experience: Absolutely amazing. Kind and caring staff. Would highly recommend.

Emily Reay Posted on Google

Fantastic experience: All staff are very friendly & welcoming. Have not had a bad experience. Communication is great regarding appointments, treatments & medications for our cat. Highly recommend!

Emily Syme Posted on Google

Fantastic experience: Always get a friendly welcome and excellent care for our dog. He’s very nervous, and the staff are always kind and patient with him.

Samantha Fennelly Posted on Google

Fantastic experience: The whole experience is fantastic! From the receptionists to the vets. They clearly absolutely adore animals and it shows in the affection and care they put into their job! My boy loved his visit.

Sharon Mchugh Posted on Google

Fantastic experience: Excellent vets - compassionate kind and helpful !

Rachel Ridout Posted on Google

Fantastic experience: Best vets I have been to in a long time! Very friendly, warm welcome and the vet I saw took time to listen to me and understand my dog’s medical history. I would highly recommend them!

Amanda Miller Posted on Google

Fantastic experience: Great personal caring professional service as always

Nancy Wedge Posted on Google

Fantastic experience: Highly recommend this vets. All staff go out of their way to be helpful and take time to make sure you understand the advice and options. They are great with my high energy dog who is always super-excited to see them! It’s quick to get an appointment and helpful to receive text reminders of worming/flea treatment with option to order online so it’s all ready for you.

Fiona Canning Posted on Google

Fantastic experience: Caring and professional. Always explains clearly and empathetic to owners worries.

Holly Collins Posted on Google

Fantastic experience: Friendly, helpful and efficient Veterinary practice. Our dog loves coming here as everyone from the reception to the surgeons are so friendly. We cannot recommend them enough.

Mike Traynor Posted on Google

Fantastic experience: Vets are always friendly and always make a fuss of my dog and always explain in detail treatment and outcome

Jon D (pureselfdefence) Posted on Google

Fantastic experience: Eaton Vets was recommended by a friend and that recommendation has been well-founded. The vets, nurses and reception staff are knowledgable, caring and polite and I have never had any problems getting an appointment, even at short notice. Love the text reminders about repeat medication, the pro-activeness of the reception staff in phoning to check my dog's weight, to ensure a correct dose is prepared for collection. I have no hesitation in recommending Eaton Veterinary Practice - too many practices seem to be part of a larger organisation that seems to lose the caring side and the reason we changed our vet.

Alan Hulcoop Posted on Google

Fantastic experience: Got appointment on a Saturdaya and was seen and dealt with quickly, always been happy with service and kindness show

Elizabeth Dalzell Posted on Google

Fantastic experience: Both appointments for cat MOTs etc very professional and friendly.

Ellen Barker Posted on Google

Fantastic experience: Vet listened. Very good handling of my very nervous cat. She was relatively at ease which I attribute to the vet's manner.

Amy Dunn Posted on Google

Fantastic experience: Such a friendly practice and very thorough examinations- I feel that my cat receives excellent treatment and the staff go above and beyond- thank you

Barbara Stone Posted on Google

Fantastic experience: Excellent person care. Vet really pleasant and kind to our pet. Explained everything she was doing and why.

Cindy Hazard Posted on Google

Fantastic experience: The personal service here is invaluable. Nothing is too much trouble and no vague 'don't know answers - all options explored. Always easy to get an appointment and the concern for your pet's well-being is amazing - late night follow up calls are routine. I'd never take my cats anywhere else.

Kevin Keable Posted on Google

Fantastic experience: Laura & her colleagues were simply amazing at a most difficult time, we couldn’t have asked for more. Thank you

hogify Posted on Google

Negative experience: Unfortunately puts profit over caring. I took in a wild hedgehog and although was told nothing about cost, was presented with a £50 bill as if it was a pet. Reception seemed surprised I wasn't told to expect to pay (I wasn't) and I understand this is a business but some warning or only charging for the medication would have been more reasonable. Of course I paid but I won't be returning (perhaps that's the intention). I always thought Vets were animal lovers, perhaps not all.

Naomi Campbell Posted on Google

Fantastic experience: Always caring and provide me all the information regarding both my dogs treatment. Would highly recommend.

Wendy McEvoy (Yoga with Wendy) Posted on Google

Fantastic experience: I have been using Eaton veterinary practice for 20 years & The love and care My dog’s always receive is 2nd to none. The nurses and vets not only show such kindness to the animals but give so much support & empathy to me through the good times and the sad times with phone calls after the practice closes. I can not thank them enough.

alan bush Posted on Google

Fantastic experience: Have been using Eaton vets for many years.

SpookyPoopChute Posted on Google

Fantastic experience: I needed an emergency appointment, for which they accommodated with no issue. They were friendly, helpful, and professional. Unfortunately, 'Smudgie' had to be put to sleep, but the empathy & care that was provided by the vet "Els", went above & beyond what was expected. I can think of no-one who would put the dignity, and care of your pets, above all else. Highly recommend for the care of your furry family members.

Tim Platt Posted on Google

Fantastic experience: We have been visiting Eaton Vets for fifteen years. They really do a wonderful job and have just mended our old dog not for the first time. Really couldn't ask for more and really nice people.

Pam Crisp Posted on Google

Fantastic experience: Very friendly, helpful and caring. Always excellent service . They really looked after our old spaniel Charlie and when the time came to let him go they were so very kind. Thank you

Hannah Newstead Posted on Google

Fantastic experience: Vet and vet nurse lovely manner and super friendly. They great with my bouncy pup. Feel very reassured

mark berry Posted on Google

Fantastic experience: Very nice and friendly

Stephanie F Posted on Google

Fantastic experience: Everyone was amazing! I can’t praise them enough for their help!

Tom Posted on Google

Fantastic experience: I have to say the Vets seems to be my dog's favourite place. They must treat him very well.

Linda Hulcoop Posted on Google

Positive experience: Always been very good and helpful, but like all vets, treatments are extremely expensive, as not insured it comes hard

T G Posted on Google

Fantastic experience: Just registered with this practice having just added a puppy to our family. Couldn't of been more lovely and helpful, really friendly atmosphere and good advice given.

Caroline Lee Posted on Google

Negative experience: Incompetent, aloof, arrogant.

Juliet Newman Posted on Google

Fantastic experience: Really helpful

Leave your review about Eaton Veterinary Practice:

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Reviews are checked before they are published. We do not publish reviews containing insults, accusations of criminal conduct or references to specific individuals. We also do not verify that the author was a customer.

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