Medivet Thorpe St Andrew
Here at Medivet Thorpe St Andrew, our aim is to deliver the most accessible, comprehensive, high-quality veterinary care possible. Our passionate team are always there when you need us.
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 8:30-13:30
Services
Medivet Thorpe St Andrew: Reviews
Fantastic experience: The service provided at Medivet Thorpe St Andrew is exemplary. We could not recommend it highly enough.
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Fantastic experience: Genuinely care for my animald and so helpful
Fantastic experience: Excellent with my dog and very knowledgeable and explains everything very well, I wouldn’t go anywhere else now & the veterinary nurse I saw was so lovely and took time & wasn’t rushed.
Fantastic experience: Great service and very friendly staff, we took our puppy for his 6 monthly check up and the service was excellent, the vet was excellent and very informative and gave good advice , look forward to the next visit.
Fantastic experience: Always found staff and vets genuinely care about your pets, and are very professional in their approach in achieving the best outcome for your animals, Would not hesitate to recommend them to anyone else looking for an excellent veterinary practice for their pets.
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Fantastic experience: Fantastic vets from the receptionists to the amazing vets, I saw a lovely vet yesterday evening, was wonderful with my nervy EBT highly recommend these vets
Fantastic experience: Very helpful and friendly atmosphere. Would recommend them to anyone. Thanks for the service
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Fantastic experience: Genuine care for the wellbeing of pets and their owners. Very reasonable on fees too. What an incredible team here.
Fantastic experience: The care and understanding of all staff at this practice is equalled by their professionalism and expertise. Fantastic veterinary surgery thank you!
Positive experience: Soooo expensive, but I guess all vets are. I often come here and tell the vets what I think is wrong with my pet (I live with him, I know him best) and I often feel they're not listening to me or have an attitude of 'you're not a vet, what do you know?' but I've never been wrong so far ♀️ Idk, I just feel they should listen to the owner when they tell you what is wrong with their pet because after all, they look at the animals every day, you've only just met it. But mostly friendly and helpful staff. Keep in mind the waiting room is small so if you have an anxious or excitable pet, it might not like sitting that close to the other animals. Definitely put cats in cages just to be safe.
Fantastic experience: Since moving to Medivet Thorpe St Andrew, our cats have received outstanding care. Gerhard is an exceptional vet who takes the time to fully explain what is going on and possible treatment options, and the nursing and reception staff are always incredibly helpful and compassionate. We couldn't recommend this practice more highly. Thank you.
Fantastic experience: Excellent service
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Fantastic experience: The whole team were very helpful and supportive with Cooper’s operation providing clear briefing and de-briefing; thank you so much
Fantastic experience: Staff are always very friendly and ready to answer questions or worries you may have. Vets are very thorough and treat each individual pet with great expertise, which puts you at ease.
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Fantastic experience: An amazing practice with brilliant and understanding staff . Used this practice for many years from puppy and kitten health checks to end of life care . Would recommend this practice without hesitation .
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Fantastic experience: Medivet Thorpe St Andrews are a wonderful practice. Very friendly staff and excellent vets who truly care for their patients and their 'parents'. I would not hesitate in recommending them to anyone.
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Fantastic experience: We’ve been bringing our pets to the vet on St Williams Way in Norwich for several years, and the care has always been outstanding. The reception team is friendly, welcoming, and always ready to help — they make every visit easy and stress-free. The nurses are amazing: kind, gentle, and great with even the most nervous animals. Our five rescued dogs feel safe and cared for here. A very special thank you to Graham, our veterinarian. He is exceptional — professional, compassionate, and truly dedicated. He knows each of our dogs, follows their health closely, and always explains everything clearly. We completely trust him. We highly recommend this Norwich clinic to anyone who wants their pets to receive excellent, compassionate care.
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Fantastic experience: Very caring and compassionate. Vet Gérard is brilliant and all the girls are too.
Positive experience: Always very helpful, staff are pleasant and friendly. I usually see the vet Gerhard he never wants to rush you in and out like some other places I have been to, gives you plenty of time and explains things. I would definately recommend this practice and this vet.
Thank you for taking the time to leave a review Patricia. Clearly we’re disappointed it’s less than positive but we will try to address your issues. There are various reasons why veterinary drugs may be available cheaper online then at the practice. The overheads of a veterinary practice are substantially different to an online pharmacy and our fees are set at a level which enables us to cover our costs and provide the high level of care we do for our clients and their pets. Online pharmacies also have a high volume of drug sales and so may be able to negotiate better prices with suppliers thereby driving down the costs of certain products. They may also choose to sell certain items at discounted rates For certain chronic medications we will try to match prices if possible on a case-by-case basis Alternatively, we can provide clients with a prescription which will enable them to buy the medication online. We do also offer our Medivet Healthcare Plan which provides a 10% discount on all veterinary fees including drugs and procedures to help with affordability of all aspects of veterinary care. Vaccinations, flea and worm treatment are included within the plan
Fantastic experience: The vets and nursing staff are so helpful and I always feel confident that my cats are well looked after. I have been with Thorpe Vets for around 7 years now and they have always been excellent.
Thank you for your review. We are pleased to hear that you feel well looked after at Medivet Thorpe St Andrew. Our colleagues will be so pleased to receive such high praise and thank you for taking the time to share your experience.
Fantastic experience: Was very pleased the practice could fit my cat in at short notice as I was very worried about her. The vet I saw was really nice and gave my cat a thorough examination. I was happy with the overall experience.
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Fantastic experience: Super friendly and very professional vet practice. Christina was so kind to our two cats today and was very thorough. Thank you
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Fantastic experience: Excellent vet and also customer service
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Fantastic experience: Excellent pet care, quick and professional
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Fantastic experience: Good morning nothing but praise for Medivet at st William’s surgery the Reception staff are very helpful and pleasant to greet in the first place, and all the Vets are very good at their job and very professional and friendly Gordon Saye Lucy’s Dad
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Fantastic experience: Will not go anywhere else, excellent service and fantastic staff ! The staff and the vets themselves are 2nd to none!
Fantastic experience: My dog wasn't well when I got home from work. They got me in within half an hour and couldn't have been more helpful and calming. Thank you so much !
Fantastic experience: Great service, polite & efficient. Looking out for our cat for 11+ years.
Fantastic experience: Great vets very caring towards our animals , very polite caring staff
Fantastic experience: Very professional service from all the staff
Fantastic experience: Fantastic vets, couldn't be better. It's so nice to find such caring vets, very competent and friendly.
Fantastic experience: Excellent service. Garrad is the best ever vet. Hugo loves him , and say a great big thank you .
Fantastic experience: I found the vet very professional and friendly to our pet dog Harvey. Overall very impressed and would recommend to Friends and Family.
Fantastic experience: Fab service and caring
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Fantastic experience: Staff were very helpful and efficient and explained everything to me.
Fantastic experience: This practice made our appointment very easy, from the reception to the doctor, everyone was very kind and helpful. I would recommend this practice.
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Fantastic experience: A really excellent practice. I have been with them for a number of years now, and have always had excellent service. Highly recommended
Fantastic experience: Always a good experience especially for Bobby,.
Fantastic experience: Always excellent... We have 2 dogs, the care for both continues to be excellent. We have been with Medivet in Thorpe for approximately 20 years. All staff are friendly but professional...
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Fantastic experience: Staff always lovely and friendly, my pets always get the care & advice they require, would absolutely recommend to anyone brilliant practice.
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Fantastic experience: Excellent service
Fantastic experience: Consistently excellent service for our pets.
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Fantastic experience: Thank you to Gerard, who took the time and patience in completing my dog’s animal health certificate, despite many services not really knowing how to complete a Norwegian one… . We made it to Oslo!
Fantastic experience: Great practice, staff and vets really lovely
Fantastic experience: Excellent care, professional, kind and helpful.
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Fantastic experience: Usual wonderful service and help especially as my dog had trouble with her eyes (a Basset a bit near to the ground in these dusty times)!!!! Vet extremely gentle and a caring.
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Fantastic experience: Amazing staff and a genuinely welcoming environment. As an adult with autism and adhd they could not have been more kind and welcoming. Amazing work!
Fantastic experience: Always friendly and helpful, my dogs love visiting.
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Fantastic experience: I wasn’t registered with a vet, but Karen, who answered my call was kind and understanding, she managed to get me in on the day for my elderly cat. The vet (Gerard? Sorry if I’ve just renamed you) was amazing with her. She’s showing signs of improvement today I’m so glad I randomly selected Medivet. Thank you
Fantastic experience: Our cat was a bit unwell but the team were really good to her. Kept her there for one night but unfortunately it didn’t turn out how they wanted. We brought her home gave her some medication. She now seems to be a lot better. Thank goodness. So yes the vet and everyone who helped were brilliant and would recommend them to everyone.
Fantastic experience: I've not been with Medivet Thorpe long but my experience so far has been brilliant. The team are all lovely and Christina has gone above and beyond to help my wee girl. The vets here actually take the time to listen and really work with you which was something I didn't get at our previous vet practice. I'm glad we changed vets to here!
Fantastic experience: As always perfect care and attention given to our loved Dog Fred.
Fantastic experience: Always a great service amazing staff and extremely caring to my dog
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Fantastic experience: Fantastic gets, have been with them for many years . Staff are all lovely. Gerhardt is a lovely vet!
Fantastic experience: Cookie is been with this vet since puppy and she loves going in there. Everyone is amazing and she is well taking care of. Thank you for all your work
Fantastic experience: I am so grateful for the kindness, care and thorough treatment my cat received during our visit to Medivet Thorpe.
Fantastic experience: We have recently got three kittens and registered them here. Is a lovely practice and staff are so friendly. Really pleased so far.
Fantastic experience: Very friendly vets and nurses, they always give the best care for my cats with excellent advice.
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Fantastic experience: Amazing staff from the front desk ladies to the vets and nurses. So glad l changed to them from another vet practice. So much care and understanding given to my dog and cat on our first visit, knowing they were both nervous in a strange place
Fantastic experience: Exceptional service and very friendly.
Fantastic experience: Very nice freindly staff.
Fantastic experience: Lovely staff and great service helping to keep our dog fit and healthy. Can't ask for anything more.
Fantastic experience: Really friendly place. Reception friendly and wait time just few minutes. Kid friendly place. Well informed consultation. All my questions were answered. Glad that I chose this surgery. Kitten was calm and comfortable under doctor’s hands. I can only recommend.
Fantastic experience: We changed from another other vet in Sprowston that were awful and we couldn’t be happier. The staff at Medivet are friendly, kind and have our pets best interests at heart.
Fantastic experience: Fantastic vets, friendly staff and the reception team are very welcoming
Fantastic experience: great service and super friendly nurses and vets, we used to go to the medivet in london and called in for an appointment, and i didn't have to register again because my data was already on the medivet database. after my appointment, i asked to change my main practice to this one, but the nurse had already done it when we were on the phone without me asking, so i was really impressed
Fantastic experience: Great service. Very kind and friendly practice
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Fantastic experience: Medivet Thorpe St Andrew is one of the nicest vet practices I’ve used. Everyone is so friendly. I took my dog for a check up with Chelsea who was so kind and patient. We had a good discussion about her general health, teeth and behaviour. I got lots of tips and information. Chelsea was very adept at trying to win Minnie’s trust. Minnie has become reactive and nervous since I broke my hip but Chelsea managed her well. I feel more confident taking Minnie out and about now!
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Fantastic experience: The staff and vets have always been friendly and good at explaining health problems ,I feel confident that my cat is in the best possible hands.
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Fantastic experience: Very good vet. All of them friendly and take care of my dog.
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Fantastic experience: many tanks for your sympathetic handling of our two very ill dogs on their sad journey .Much appreciated .
Fantastic experience: Booked online it was so easy, appointment was on time and the vet was lovely with my dog. Would highly suggest
Fantastic experience: A great veterinary practice to take your pets to. Lovely professional staff in a clean calm environment. Highly recommended.
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Fantastic experience: Very professional and understanding when we are concerned about our pets. Helpful staff and vets do an amazing job.
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Fantastic experience: Very helpful staff, easy to make appointments and transparency of prices on the website. Gerhard always makes time to explain any issue in detail and to present at least one or more treatment solutions. Always tries to find the most cost effective treatment solution. I never feel rushed and always leave the practice knowing that my dog has received the best treatment.
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Fantastic experience: My family have been using this vet for many years now. So grateful for all the amazing care, concern and above all veterinary skills shown by Gerhard. Undoubtedly the best vet in East Anglia.
Thank you for writing such a positive review. We are delighted that you are happy with the care received. Your kind comments are very much appreciated. Thank you for sharing your experience.
Fantastic experience: Last June (2024), I brought Tegan to Medivet. I honestly thought she wasnt going to make it. She is now acting like she is a young dog again even though she will be 14 in March. I couldn't be more happy with this practice and all the staff who helped her. Thank you.
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Fantastic experience: They were all fantastic.
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Fantastic experience: Gerhard was absolutely fantastic with our little terrier who was limping badly on her back leg and in lots of pain. All of the team were very friendly and helpful, and we knew our dog was in safe hands as soon as we took her there!
Thank you for writing such a positive review. We are delighted that you are happy with the care received. Your kind comments are very much appreciated. Thank you for sharing your experience.
Fantastic experience: Great vet
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Fantastic experience: We have Max, a very intimidating 40+kg military grade German Sheppard. The Staff are always accommodating and Gerrard is very patient and caring, especially as he really doesn't like being pulled about on the check ups
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Fantastic experience: I like the way we always see the same vet (I’ve forgotten her name but she is fantastic!) and this helps us build trust. She explains her findings very thoroughly. The receptionists are friendly and chatty. A great practice.
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Fantastic experience: Excellent service, staff members very friendly and helpful, very professional and I would recommend this practice
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Fantastic experience: Great service as always
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Positive experience: Efficient, friendly, knowledgeable, cheerful, great team, even Frey enjoyed her last visit
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Fantastic experience: amazing, kind, reassuring and helpful people and it makes a big difference.
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Fantastic experience: Great vets who are really friendly and attentive.
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Fantastic experience: 10/10 Staff were really lovely! I'm really glad I've decided to swap vets from Pets at Home to here, so much better!
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Fantastic experience: Very good vets staff Friendly, vets are helpful and professional. All in all good service
Fantastic experience: Best practice I've ever had the pleasure of being a client of
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Fantastic experience: They are a brilliant team always helpful when I lost my dog just before Christmas they absolutely first class so caring and helpful nothing but the best .just rescue another dog and she is registered with them.i can only say a big thank you to them all .
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Positive experience: Vets that are helpful, respectful and genuinely care about your pets. But flea treatment is a rip off !! £184 but the same treatment online is soooo much cheaper !!
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Fantastic experience: Always an excellent service from the vets at Thorpe. My dog is in the best hands.
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Fantastic experience: Excellent in every way
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Fantastic experience: Visited yesterday afternoon with my precious little kitten and the staff were absolutely fantastic... Very relaxed atmosphere and nothing was any trouble at all.. Both the Vet that we saw and the nurses were really friendly and very professional and answered my questions straight away... I can honestly say that this is the best veterinary practice I have ever visited and would highly recommend Medivet Thorpe St Andrew to all pet owners.. Keep up the good work. You are all brilliant.
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Fantastic experience: Because it's such a warm and welcoming surgery and our dog Bella loves to visit, she loves it when she's made a fuss of by all the staff. Of course the sheer professionalism has to beat the top of the list and we can't fault your practice for that. Best wishes, Tony and Eva Hudson.
Thank you for writing such a positive review. We are delighted that you are happy with the care received. Your kind comments are very much appreciated. Thank you for sharing your experience.
Fantastic experience: Sympathetic and empathetic - fully understanding of just how important my little cat Daisy is to me. Same day appointment - great communication from the vet regarding Daisy as she examined her. Results from a blood test explained clearly and treatment started almost immediately. Nothing is too much trouble at this practice and all questions and queries are answered patiently and kindly.
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Fantastic experience: Very good and helpful very good setup
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Fantastic experience: excellent, caring vet practice
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Fantastic experience: Great place, very caring
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