Mayow Veterinary Surgery
Information about Mayow Veterinary Surgery
Opening hours
- sunday: 10h-16h
- monday: 9:30-17h
- tuesday: 8:30-18:30
- wednesday: 8:30-18:30
- thursday: 8:30-18:30
- friday: 9:30-17h
- saturday: 8:30-15h
Welcome to Mayow Veterinary Surgery, a proudly independent veterinary clinic located in Sydenham, London. Our team of passionate and experienced veterinarians is dedicated to providing the best care for your pets, offering professional and compassionate service.
With a strong focus on animal well-being, we offer a comprehensive range of veterinary services including preventative medicine, surgery, hospitalization, and pet travel advice. Our veterinarians are experts in feline care and we have earned the 'Silver Cat Friendly' status, providing cat-only consultations every Wednesday for those who may be more sensitive to a busier environment.
Additionally, Mayow Veterinary Surgery is part of an award-winning group in London, ensuring our facilities and treatments are at the forefront of veterinary care. Our VIP health plans offer affordable options to keep your pet healthy and happy, including discounts on treatments and services. Join us today and experience the difference a truly dedicated team can make!
Our comment from InfoVet about Mayow Veterinary Surgery:
Mayow Veterinary Surgery is a highly recommended veterinary clinic known for its exceptional care and compassionate staff. Clients consistently praise the knowledgeable and kind veterinarians, who take the time to ensure both pets and owners feel at ease during visits. Many users have highlighted the attentive and efficient reception team that creates a welcoming environment.
Some notable highlights from client experiences include:
- Pets are treated with patience and understanding, making visits less stressful.
- Transparent communication regarding treatment options and costs.
- Long-standing relationships with clients, often spanning decades, underscoring the trust and reliability of the practice.
- Affordable services for check-ups and treatments, with various options available.
- Users appreciate the friendly atmosphere alongside professional treatment.
However, there have been a few criticisms regarding communication lapses and experiences related to specific veterinarians. Some clients felt rushed or expressed dissatisfaction with their pets’ diagnoses. Despite these concerns, the overwhelming feedback reflects a strong sense of community and care towards pets.
Overall, Mayow Veterinary Surgery stands out as a clinic where both pets and their owners are treated with utmost respect and care, making it a top choice for veterinary services in the area.
Mayow Veterinary Surgery: Reviews
Fantastic experience: Always a great service, quick, efficient and knowledgeable staff, my pet always loves coming to the vet.
Hi, Annette. Thank you so much for leaving us a stellar review!
Fantastic experience: Amazing vets. Treated our little cat “Popcorn” brilliantly. Would highly recommend.
Fantastic experience: Lovely friendly vets’ I recommend them to everyone. Brilliant efficient and kind.
Fantastic experience: Affordable vet I paid £62 for a check up and Rabbies vaccine for my dog! Highly recommend.
Fantastic experience: Friendly but professional staff. The usual veterinary services.
Fantastic experience: Vincent is an exceptional vet. He spent so much time with me before the procedure on the phone, and again when I dropped my cat off. I never felt rushed and he explained everything clearly. You can tell he’s highly skilled, but also very kind and calm, which makes such a difference when you are as worried as I was. My cat is recovering really well. The reception team, nurses and other vets are all brilliant too. Everyone at mayow is professional and compassionate. It’s expensive, but vet care is expensive everywhere. For the level of attention, skill and care we received, it’s worth it.
Hi, Elin. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: We have been with Mayow for more than 25 years. Our cats, and us cat parents, have always been treated with courtesy and compassion. The current team are always so welcoming and attentive to our cats and always give a choice of options rather than guiding us to one particular course of action.
Hi, Ruth. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I can't praise the team at Mayow Vets highly enough. They took exceptional care of our puppy and kept me regularly updated on the progress of her surgery. I had absolute confidence in the fact that she was in more than capable hands. We knew her treatment plan would be fluid depending on what was found and they were open and transparent about the various costs and options the entire way, even during the surgery, so that we could make an informed choice. I would definitely recommend them.
Hi, Gemma. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The vet we saw was absolutely lovely, very thorough spending a long time with our puppy and giving us advice and information. It was so reassuring. The receptionists were also lovely. We always have a good experience here.
Hi, Tina. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The vet was very nice & informative & called us with news on our dog. She was thoughtful & answered our questions with understanding. Thank you Mayow Vets
Hi, Outback. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Very kind and friendly, saw my dog very quickly and very supportive
Hi, New. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Our cat needed work done on her teeth. Vincent was excellent explaining the procedure to us and we felt like our cat would receive very good care. Afterwards the post op explanation was personal and thoughtful.
Hi, Alex. Thank you so much for leaving us a stellar review!
Fantastic experience: Very friendly receptionists, Dr Magdalane was very kind, caring & professional.
Hi, Stella. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: We were seen quickly and already today she’s in less pain jumping up without problems.
Hi, Spinningflavors. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Very Happy. Wonderful staff , great service
Hi, Jo-an. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: This vet practise is wonderful. Skilled, kind and caring and fair, reasonable charges. I am so happy to have found them and recommend them highly.
Hi, Anita. We are thrilled to learn that you had a positive experience with us!
Negative experience: Predatory vets. Opportunistic fear mongering practice very obviously leaning into tactics to get you to spend as much as they can get out of you. No bedside manner or actual care for your animal. The practitioner was mostly interested in making sure I paid and booked for follow up appointment than anything else. I would also challenge the positive reviews with generic one lines listed for this vets.. The following day I went to my trusted vets who gave me an honest and reasonable diagnosis and a course of antibiotics, which cleared the issues right away. If it were up to this vet my dog would have been sent 4 places for 5 tests, a biopsy and at every turn there was a reason as to why X was going to cost more than Y. The woman who I saw I would avoid at all costs. At one point she had a needle in her hand to inject my dog with something before I had to stop her to ask her what it was and the price.. we didn't need it. Avoid at all costs.
Fantastic experience: Good vets - very understanding and supportive. We are able to see the same person every time, which works best for an ongoing problem. It’s easy to get an appointment, including on the weekends.
Hi, Magda. Thank you so much for leaving us a stellar review!
Fantastic experience: Lovely caring vets. Have seen Anjie and Jessica recently. Both great communicators. Trust them completely.
Hi, Jo. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: My chihuahua was seen by one of the vets at mayow veterinary surgery as an emergency, And they was amazing, my dog is not very friendly sometimes and they was so patient with him!
Hi, Jade. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Superb very compassionate and professional staff
Hi, Piotr. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Very friendly team, took everything seriously and Magda the vet was excellent, reassuring and thorough. Price also very reasonable!
Hi, Justin. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: They are wonderful! I highly recommend them. I’m too tired after my experience (it turned out my baby is fine ☺️) to write too much or to be specific but my summary is that they are kind, gentle, professional and they respectful the cat parents’ emotional state when we are worried and they love their fur clients. I referred my friend when she got her kittens and have accompanied her when she brought them for vaccinations. The vet treated them as if they were her own babies. Weekend opening too is just brilliant! Thank you (the photo is of her after opiates. She’s hilarious!)
Hi, Kelly. Thank you so much for leaving us a stellar review!
Fantastic experience: Always met with a smile here and they are lovely to my dog. Really recommend
Hi, Sophie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I’ve been with this vet for a number of years and always been pleased with the service. We also pay for the VIP package which is really cost effective.
Hi, Emaj. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Very kind and compassionate from illness through to our cats passing. Lovely staff there
Hi, Sarah. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I’ve been taking my cats here for 7 years and am very happy with the service here. All the vets and reception staff are lovely, friendly and helpful.
Hi, Hannah. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I remember taking our family pet to Parish Lane as a young girl with my Mum, Brian was the head vet at the time. Now I have my own pets and after having had very bad experiences with local vet practices I travel 60mins to visit Mayow/Parish Lane and wouldn't go anywhere else, all the staff at Mayow are lovely, the care they give to my Bentley, even just for nail trimming is outstanding. I would give 10 stars if I could.
Hi, Zoe. Thank you so much for leaving us a stellar review!
Fantastic experience: The whole team at Mayow Vets (and their other branches too) are fantastic. The most recent care my two dogs have received in the last couple of weeks has been first class. Big shout out to the reception staff who went above and beyond to manage a multitude of appointments for my puppy with his broken leg and his big sister with gastroenteritis.
Hi, Sue. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: The kind and friendly reception staff make the whole experience of going to this vet a lot less stressful. Chloe in particular put me at ease with my dog's issue and they also liaised well with another vet, and my insurance company. The vets themselves are also very very good. Highly recommend and look forward to returning.
Hi, Iona. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: ⭐⭐⭐⭐⭐ I had such a great experience with Mayow Vets. From the moment I contacted them, the team were professional, kind, and very supportive. They made the process of transferring my cat Blue’s medical records smooth and stress-free, and when we came in for his appointment, the care and attention he received was excellent. It’s clear they genuinely care about the animals and the owners too everything was explained clearly, and I felt reassured that Blue was in safe hands. Thank you to the whole team for being so welcoming and making what could have been a stressful time feel calm and positive. Highly recommend Mayow Vets to any pet owner looking for a clinic that combines expertise with compassion.
Hi, Katrena. Thank you so much for leaving us a stellar review!
Fantastic experience: Wonderful care and treatment from vet Angie who provided dental care including an extraction for our cat Cola. He would not eat following the extraction and on Sunday I brought him in as I was becoming so worried. Angie administered a tablet to improve his appetite which did the trick. I cannot thank her enough.
Hi, Gerry. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: My pup is always happy to see the vets at Mayo clinic,we are happy.
Hi, Karon. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: My two adult rescue cats are registered at Mayow Vets and have visited several times over the years for check ups/boosters and a dental appointment. The ladies at reception are lovely and helpful and I've always been satisfied with their service. I have processing difficulties at times but I've never felt uncomfortable or rushed when asking to clarify something. I've also received outstanding service from Dr Jess and Dr Remi on separate occasions. My boys get quite nervous at the vets, like a lot of pets. Both vets spoke to and handled my cats as if they were their own - sweetly, gently and expertly. It is obviously they understand and respect animals/cats. In each instance, I felt my concerns and questions were listened to and answered, and my efforts to give my cats the best care at home were taken seriously and appreciated. Both vets are very calm, attentive, present, professional, knowledgeable and caring. Nothing is over the top. Everything is reassuring and reasonable. Thank you so very much!
Hi, Claire. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I was really worried and upset about my boy Bruce, I was in tears in the waiting room. Thought I would be leaving without my boy. But Jess (vet), Toni & Abbie on reception were absolutely wonderful and supportive. Now back at home with my Bruce and his medication. Thank you so much, such a relief ♥️
Hi, Karen. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I can highly recommend this wonderful veterinary surgery. We were able to get an appointment easily for our cat Fluffy, despite it being a Sunday They were extremely accommodating to our available times and eager to help. Everyone that we met from the moment we arrived at reception to our appointment with our vet Magdalen were friendly ,helpful, warm and welcoming but at the same time professional. Our Fluffy was examined thoroughly with the utmost care and sensitivity. He is usually petrified when out of his comfort zone but he was noticeably different here, Magdalen managed to put Fluffy at ease very quickly. Magdalen our vet took her time to answer anything we asked with patience and clarity. We felt Fluffy was in very good hands. We will most definitely be taking our cats here again. The surgery has a lovely feel to it, the waiting area is bright welcoming and clean. I felt our fees were not extortionate considering it was a Sunday, parking was immediately outside and overall we had a positve experience at this very professional but warm surgery. Really appreciate everyone today Once more , we highly recommend Mayow veterinary surgery.
Hi, Penny. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I am very happy with the service I have received regarding my cat Teddy, he is recovering well after having two teeth out, and is happy. The staff at Mayor vets are very friendly and polite and looked after Teddy. I would like to say Thank you for getting me and Teddy though this time.
Hi, Wendy. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Mayow Road Vets have been amazing. When my vet couldn’t do the procedure needed for our kitten Mayow Road stepped in and helped. They have been communicative and clear with pricing every step of the way. Vincent who performed the operation was the ultimate professional. Thank you!
Hi, Jayne. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Fantastic service from all. I came away from this appointment feeling very reassured that my pets health concerns were taken seriously and dealt with promptly. Thank you so much for the wonderful service yet again.
Hi, Katie. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I've only changed to Mayow Vets last year but have to say I'm happy with the service so far. All staff are very friendly and you get the feeling they really care about the animals. Prices are also very reasonable and Vets are always awailable for follow up questions.
Hi, Ricarda. Thank you so much for leaving us a stellar review!
Fantastic experience: Lovely welcoming environment. Staff were polite, friendly and happy to help. Highly recommend!
Hi, Humble. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I go with my dog once a month and everything I go reception and vets are lovely. Magda is really great vet.
Hi, Kellie. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Mayow have been unbelievably lovely to our wee elderly (slightly snappy hence the muzzle) Jack Russell. We’ve always been treated with kindness from the reception team, and got an appointment when we’ve needed one. The vets are lovely and we’re coming back in a few days for our next checkup. We’ve had not so great experiences with central London vets over the years so it’s been a breath of fresh air finding Mayow. Thank you!
Hi, B. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Really good vets, been so helpful with my 15 year old cat. Good advice and great with my cat.
Hi, Gillian. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Very professional and friendly, they looked after my cat and made her feel comfortable.
Hi, Lukasz. Thank you so much for leaving us a stellar review!
Fantastic experience: Very effective and friendly team. Calm advice about my cat's teeth. No pressure to book treatment. Easy to make an appointment for dental surgery. Friendly and helpful reception staff. Kind, patient vet (Randa). Thorough post op advice. My cat seems to be doing fine.
Hi, Olga. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: We are always welcomed warmly at Mayow vets. Magda our vet has seen Fergus since he was a puppy and has always been wonderful with him. The ladies behind the desk are always busy but efficient, but always have time for tasty treats.
Hi, Rachel. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Brought our older girl in for an appointment with Angie (not sure of spelling) - lovely, clear and honest. Reception staff are wonderful too. Hopefully won’t be back too much but know we are in good hands when we do :)
Hi, Olive. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: This was my first visit to the surgery. The staff are friendly and polite. We got seen to very quickly and my kitten was made comfortable and his issues was treated. Extremely happy with the care
Hi, Jessica. Thank you so much for leaving us a stellar review!
Fantastic experience: We are longstanding customers of Mayow Vets and really appreciate the care that the team of vets, nurses and support team offer. Our cat Maxi recently went missing and Vanessa at Mayow Vets branch was so kind and helpful really was appreciated. Highly recommend. Tamsin
Hi, Tamsin. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Our dog visits Mayow Vet every 6 months for her wellness check up. The front desk, no matter who is there, are all very friendly and happy to speak to clients! Most recently, my dog had a scale and polish for her teeth, and there was some discrepancy with insurance on direct payment versus claiming back. The reception and insurance teams at Mayow were quick to action replies and help get things processed for me ASAP. The vets are also awesome of course and our dog is happy to see them everytime! Thanks Mayow Vet!
Hi, Patti. Thanks for taking the time to share your positive experience. We truly appreciate it!
Positive experience: All of the staff here were lovely, I felt very reassured leaving my cat in their capable hands. The waiting room is a bit pokey and can quickly feel over-crowded, which can be a bit stressful for the animals. Had some mixed messages between what we were told on discharge, and what subsequent vets have said at follow-up appointments, which has been a bit confusing.
Hi, Froniga. Thank you so much for leaving us a stellar review!
Negative experience: Vets are good but communication is absolutely shocking. I have now called four times and each time have been told that someone will call me back or been given the wrong information. Each time I've had to call back as I still haven't heard anything and it's been days, sometimes weeks in between. Really not impressed at all.
Negative experience: This is the worst experience with a vet practice I have ever had. I brought my cat in for a repeat ultrasound scan as he’d had chronic pancreatitis for over a year but was otherwise healthy. The vet who performed the scan, Will, told me his pancreas was very inflamed, had lots of cysts in it that likely meant cancer and given his weight loss he only had a couple months to live so basically wasn’t worth pursuing any treatment. I was obviously devastated, missed work, etc. I then brought him to a specialist for a second opinion and they did another scan and said they have no idea what the vet at Mayow had seen because his pancreas was normal size, had one small cyst that looked very benign and his weight was steady. I then found out that Will at Mayow had taken my cat’s weight incorrectly so he thought he had lost 1 kg in a month! Shocking incompetence. There was also someone who phoned me a couple days after the scan from Mayow with some test results saying how rare it was for them to find a tumour in a cat…there was no tumour?! Needless to say, my cat is now on meds and is doing well!! Also, when I went to collect him, the system was down so I couldn’t pay and they never contacted me about my outstanding bill which I only found out when I went to Peckham, my usual vets for another appointment. I’ve been trying for 4 months to speak to Jade about my bill as I don’t believe I should need to pay for this ultrasound due to the complete negligence and have been repeatedly told she will give me a call back but it never happens. They are very rude every time I call in and try to sort this. I’m appalled by this service and would highly advise to go elsewhere. Update May 2025: I received a formal response only after leaving this original review, six months after my original complaint. The clinic has acknowledged some issues (like the erroneous weight that led to cancer being suggested), but has refused to take responsibility for the emotional distress and additional cost caused by a misdiagnosis that was later disproven by a specialist. They continue to insist the ultrasound was conducted and interpreted appropriately, despite a specialist disagreeing and despite it leading to a completely false and devastating prognosis. Their latest communication makes it clear they consider the matter closed without removing the full cost of the ultrasound, unless I pursue a formal complaint with the Royal College of Veterinary Surgeons which I now intend to do. I would strongly advise caution against using this vet practise.
Fantastic experience: This vets is superb. All the staff are kind to both pets and owners, experienced and knowledgeable and really respectful. The veterinary Magda has cared for our cats since they were kittens and we have followed her as she moved jobs. Cannot recommend her highly enough.
Hi, Ruth. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I was extremely pleased and impressed with the care given to my cat by Mayow vets when she recently needed a small procedure. I recommend them.
Hi, Jean. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: Unfortunately, my experience at Mayow Veterinary was terrible, and I am writing to formally express my dissatisfaction with the service I received during my recent visit for Teddy's Neutering operation on the 10th of February The experience has been deeply disappointing and has led to a significant loss of trust in your team. I am also writing to inform others in the area as I don't want them to experience what I have. Upon booking the operation in January, I paid a £50 deposit, which was not documented, causing complications later. There was no communication about what to expect on the day or the need for follow-up appointments. On the day of the operation, I was informed of a follow-up appointment just a few days later, causing significant stress as I had to rearrange my work commitments. I specified a convenient time for picking Teddy up post-operation, but despite my explicit request before 3 PM, I was informed at 3:30PM that Teddy was ready. I had to find someone else to pick him up as I had already informed the team of my unavailability. Upon collecting Teddy, another payment of £95.81 was made. Additionally, Teddy's nails were not trimmed as requested. The cone provided was too small, allowing Teddy to reach his wound. Multiple calls to the clinic resulted in no follow-up, leaving both Teddy and me worried and uncomfortable. When I visited Mayow the next morning, I was met with dismissive behaviour from the Customer Service Manager, Toni, who questioned whether I thought there was an issue, when there clearly was as Teddy began licking his wound in front of her. Despite my attempts to explain the situation, no one seemed concerned, and I felt like I was bothering the team. After finally receiving the correct size cone, I realised I had been overcharged, and the £50 deposit was not deducted from my bill. Despite continued emails with Toni, I was suddenly left with no responses. On the 3rd of March, Toni called to explain that she had been pulled to another surgery and had not "ghosted" me. This sudden lack of communication made me feel ignored and insignificant. The invoice stated that I had paid in full for previous treatments, but Toni insisted that I had underpaid and that the £50 deposit was to cover an outstanding balance. Upon speaking to Toni on Monday, she admitted the mistake on Mayow Vets' behalf, but her response, "There is no point lying, we did make a mistake," further eroded my trust in your clinic. Ultimately, the extra £50 has now been added as credit to my account, resolving the payment issue. However, this experience has been terrible, and I am considering moving to another veterinary clinic. I trusted the team to provide exceptional customer service, but I feel deeply let down. I have lodged a complaint with Mayow Vet detailing the aforementioned issues, yet no manager has taken the initiative to contact me. As a VIP member of this veterinary clinic, paying a monthly subscription, I had placed my trust in their services based on the glowing reviews. However, this experience has left me disillusioned, and I am now reluctant to continue using their services. I hope you take this complaint seriously and be mindful about the issues raised to prevent such experiences with yourselves in the future.
Fantastic experience: Was the first visit with Cosmo our son cat Cosmo, British shorthair blue, the experience was pleasant and not stressful at all for Cosmo, all staff are very friendly and the all process was very smooth, thank you
Hi, Frederic. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: We saw lovely reception staff who were very kind and friendly to us and our dog. The vet who checked Teddy, was also very professional and we are glad we have moved to this vets.
Hi, Coralie. Thank you so much for leaving us a stellar review!
Fantastic experience: At a most challenging & difficult time I couldn't have wished for more caring & supportive staff! Toni was absolutely fantastic & had all the time in the world to support me and reassure me when I needed a shoulder to cry on. Words of thanks are not enough...I will never forget the kindness & understanding shown ❤️ Claire
Hi, Lingz. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Kind and helpful staff, from the reception team to the doctor's. We was seen early and very happy with the level of care and thorough check for my cat.
Hi, Nicola. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: On a visit to see my daughter in Sydenham I realised I’d forgotten my dog’s essential meds - Magda, Vanessa and Abbey were all fantastic. They contacted my vets in Portsmouth for a history, and within two hours I was able to collect the meds. Incredibly helpful and understanding and I cannot thank them enough !!! Great practice - thank you again for your understanding, efficiency and great service. Kip - my dog - and I are both so grateful
Hi, Jo. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Toni and Abbie were great helping me with getting my dog honeys flea and worm treatments sorted. I’m unfortunately moving to West Sussex and moving vets. Sad to be leaving Mayow vets, they’ve been wonderful. Toni was knowledgeable with advice and move honeys records to new vets. Thanks so much for all your help.
Hi, Gill. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Lovely vets, with very kind staff who make it a great experience for us and our puppy. Highly recommend.
Hi, Jessica. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Thoughtful and empathetic in treating out beloved cat. Acted very quickly with his sudden deterioration, and whilst our boy was too poorly to save, the kindness and care they showed was above and beyond.
Hi, Debbie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Called to collect Advocate and was dealt with quickly considering the surgery was busy. Receptionist friendly , helpful and efficient.
Hi, Dorothy. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Amazing experienced vet Angie did an outstanding dental on my pet. Lucy nurse monitored her during surgery and gave cloud emotional support. Exceptional ❤️
Hi, Ness. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I cannot thank this vets enough. Im new to the area and wasn’t even registered with them, intook my dog in when he was choking on something and they scooped him out of my hands and saw to him straight away with no appointment. They were meant to be closing and didn’t bat an eyelid to stay late and look after him. I’m so incredibly grateful to these lovely people
Hi, Elizabeth. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: I took Rosie in because Chloe got me in very soon. She was not well at all. Chloe, Toni and Remi were incredible. Especially for an overly anxious me. Thank you!!!
Hi, Annalea. Thank you so much for leaving us a stellar review!
Fantastic experience: I recently switched my dog’s care to Mayow Vets after being dissatisfied with our previous local vet, and I couldn’t be happier with the decision. From the very first visit to the many since, I’ve been thoroughly impressed with the care my dog has received. Booking appointments is so easy, and on the rare occasion there’s been an error, it’s been rectified in an above-and-beyond manner. What really stands out is the genuine care and attention from the vets and nurses—I feel completely at ease knowing my dog is in their hands, even when staying in for the day. Their professionalism and thoughtfulness have truly blown me away. I wouldn’t hesitate to recommend Mayow Vets to anyone. 100% recommend!
Hi, Jemma-jayne. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: We’ve been very happy with the service and advice we’ve received at Mayow Vet Surgery. Always a friendly welcome and the veterinarians we have seen have been really caring and knowledgeable. We joined the VIP Health Plan which has been really helpful too. My pup ate something off the ground whilst we were away in the UK, I called Mayow Vets who were very calm and helpful to point us to our nearest surgery that was part of the DNA Vetcare Group where we were able to been seen so quickly. Would definitely recommend!
Hi, Hannah. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Everyone in the surgery is attentive, caring and friendly. My anxious dog is given time to feel comfortable before being looked at and given tasty snack to break the ice :-) Thank you Mayow Vet Team
Hi, Monika. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Very friendly greeting by the receptionists, who seemed genuinely pleased to see me. I had just come to pick up more Bravecto for my cat. All staff are really friendly and caring both for animals and their owners.
Hi, Paula. Thank you so much for leaving us a stellar review!
Fantastic experience: Mayow practice was recommended on my local Greyhound group and I registered very easily and quickly. My hound has been very poorly and was treated by another practice as I was out of London. I felt very reassured during our consultation with Alice that she knew what Lenny needed immediately and how this could be achieved. She literally had him eating out of her hand and he had eaten very little in the preceding days so that was a wonderful thing to witness. He is not out of the woods but hopefully on the road to recovery. The staff definitely have a soft spot for greyhounds!
Hi, Mary. Thank you so much for leaving us a stellar review!
Fantastic experience: Mayow Veterinary Clinic is amazing, they were kind and professional with my cat, saw him quickly and resolved his problem and my anxiety about him. I’m so glad Aslan has them as his lovely vet practice they are brilliant.
Hi, Victoria. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Really lovely staff and they take good care of Milo. It's also quite easy to get seen at the last minute of you're concerned about your pet.
Hi, Nikki. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: I can't speak highly enough of all the staff at this vets. Really friendly team and great with the animals. Good care plans reasonably priced with added benefits such as discount on pet food.
Hi Gayle, thank you so much for visiting!
Fantastic experience: The vet was lovely! Really nice and caring towards my cat - and provided plenty of information regarding my query. The receptionist Chloe was also very welcoming.
Hi, Allison. Your feedback is highly appreciated. Thank you for the review!
Negative experience: Reception girls are lovely and a vet called Kiaren ( tall Irish guy) best ever. But the vet I saw on Saturday early morning seemed very abrupt and not at all pet friendly - can say she’d had a long day as it was 845am. Every time I have visited them they seem very disappointed that I don’t do a blood test or have him neutered or consider BOAS surgery …. ‘Just in case’ My French bulldog does have a short nose, has no breathing problems at all - and why would I put him under anaesthetic ‘just in case’ ?? .£££££££
Fantastic experience: We had the best experience today at Mayow Veterinary surgery. Our greyhound ripped her dew claw on a walk and they saw us immediately. The vet, Alex was fantastic. He was incredibly kind and gave her the best care. He also gave us a lesson in how to get a fussy dog to take a pill! The nurse, Kate was also great as were the friendly and very welcoming receptionists, Toni and Vanessa. All round a great experience and we were so grateful to get the claw removed and the paw bandaged so quickly. Thank you!
Hi, Jo. We are thrilled to learn that you had a positive experience with us!
Negative experience: Complete amateurs. Can never get an appointment and when we do they cancel due to emergencies. Automated messages say medicine is ready and when we make the journey there, it isn’t available. Always making us go to the other vets even though it’s twice the distance for us. Will be leaving and finding a new vets.
Fantastic experience: I’ve always had a great experience at Mayow vets, even during traumatic times which inevitably come at some point. Friendly, helpful, caring. Would recommend.
Hi, Maddy. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: We've been going to Mayow Vets since we got our dog 2 years ago. The staff are lovely, patient and we never feel rushed. Our dog gets lots of reassurance and has never had a bad experience which we are grateful for!
Hi, Katy. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had my first visit as a new car owner here today and I would like thank the entire team for being so helpful and friendly. Magda our vet was gentle and caring with my cats vaccination and helped me understand how to Lee in healthy going forward. Chloe and Vanessa the receptionists were so welcoming for my first time and made me feel at home. Lucifur and I had such a good time we even took photos with everyone. Once again thank you for being so kind and helpful
Hi, Robbie. Thank you so much for leaving us a stellar review!
Negative experience: A lot different to my last visit... Took my dog in 10 days ago and was told she was having a phantom pregnancy. Got some Meds and booked a follow up. At the follow up I explained all the symptoms to a new vet prior to the meds and after the meds and was then invited to diagnose the problem myself? So, out of pocket and still don't know what's wrong with my dog, as the pregnancy has gone but still has symptoms.
Thank you so much for your lovely review!
Fantastic experience: Every time I visit this clinic my pets are treated with love and respect. Everyone is courteous and the waiting times are minimal. My two cats are so happy and comfortable whenever they visit.
Hi, Sarah. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Excellent vets, caring and understanding, the receptionists Toni and Vanessa are friendly and respectful. The Vet Magda it’s very caring and shows love for my pets. Highly recommend them
Thank you very much for leaving us a review Nea :)
Fantastic experience: Been using Mayow for years. Had the shock today of our dog being hit by a car. Thankfully he was OK, I was able to call Mayow and the immediately reserved a time for the medical team to check him over - they prioritized a potential emergency. The lovely reception Toni and Vanessa were great and gave our boy extra treats to help him recover from the shock of it all.
Hi, Dave. Thank you so much for leaving us a stellar review!
Fantastic experience: Fabulous service by Toni, Vanessa and Holly. Kind, patient, generous with their time and very knowledgable during our visit with our cat.
Hi, Tom. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Fantastic service today helping us with our newly diabetic cat. Toni and Vanessa on reception were welcoming and kind, and Holly the nurse was so good with us for a slightly complicated treatment plan and needle training, answering all our questions and being patient and compassionate. Thank you!!
Hi, Faye. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Had another great experience at Mayow vet with our very anxious/aggressive dog. Our vet Magda made the experience very calm and enjoyable and it was all over without any fuss. Always a pleasure to speak to their helpful friendly receptionists such as Toni and Vanessa to round off the visit!
Hi, E. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Thanks to Leila, Toni and all the wonderful staff who take such good care of my cat and me. P.S. She loves the fish treats
Hi, Dave. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: My cats have been going here for years for different small things, but I recently adopted a new cat and got her sprayed, I was quite worried but I found Toni really reassuring and she goes out her way too make you feel less stressed. Thank you <3 The vet was amazing also, and explained the after care really well, and did a great job on the surgery. Also thanks to Leila who is also helpful and caring! Honestly think the service here just keeps getting better and better every time I visit!
Hi, Vanessa. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Mayow vets are an awesome, local, very friendly and welcoming surgery. They've taken care of my herd of cats for several years now, and they can't do enough to ensure my gang are taken care of.
Hi, Bryan. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Fantastic people at this veterinary surgery. The receptionist are so so helpful with booking your appointments, liaising with the vets on your behalf and listening. They make both you and your pet's feel so special. Kind, friendly and genuine people.
Hi, Nana. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: This is the best vet clinic ever! Every time I come here with my cats - the staff are incredibly kind, compassionate, professional and responsive. They take animal health, welfare and well being incredibly seriously and it shows in their customer service. Huge thanks to the entire team!!!
Hi Kayla, thank you so much for your kind comment, we are glad we could help you and your lovely cats!
Fantastic experience: Took our small dog Bobby in for some dental work. Staff were excellent, treatment was superb, would never have known that Bobby had 12 teeth removed. Toni in reception was amazing taking the time to talk to my disabled daughter making her feel welcome. Keep up the good work.
Hi David, thank you so much for sharing your positive experience with us!
Fantastic experience: I’ve been with this vet for 8 years and the service is fantastic. The receptionists are always so friendly and helpful and take a genuine interest in my cat. Today was just a general check up but I’ve had to go in an emergency previously and they went above and beyond to help. My cat is happy and healthy thanks to them.
Thank you so much for your feedback Tara!
Fantastic experience: Upon seeing my hamster Pigeon was peeing blood this morning I was in floods of tears. I immediately rang the vet - I cried on phone when booking appointment, I cried at reception when arriving (Leila & Toni were incredibly kind - offering me tissues, tea, and even made me smile), and I cried in exam room. EVERYONE was kind, patient, understanding, and genuine. Some might say Pigeon is just a hamster, but he’s been my fluffy friend for very nearly two years. If the meds don’t work, I know Pigeon will be respected and made to feel comfortable. Thank you xx
Thank you so much Meredith for taking the time and sharing your positive experience with us!
Fantastic experience: The whole team at Mayow vets are wonderful, warm, caring and friendly. I have to bring Moose in every month for his painkilling injection and he gets lots of attention and love from the staff. Moose loves his visits , mostly because of the treats !! This makes both mine and his experience a positive one which is fundamental when having to come every month. I couldn’t recommend them highly enough. Well done Mayow
That is so sweet of you Ashley, thank you so much!
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