Langford Vets Small Animal Referral Hospital
Information about Langford Vets Small Animal Referral Hospital
BS40 5DU, Bristol
Opening hours
- sunday: 9h-16h
- monday: 8:30-19h
- tuesday: 8:30-19h
- wednesday: 8:30-19h
- thursday: 8:30-19h
- friday: 8:30-19h
- saturday: 9h-16h
Open 24/7 for veterinary referrals and emergencies
Our comment from InfoVet about Langford Vets Small Animal Referral Hospital:
Langford Vets Small Animal Referral Hospital is renowned for its exceptional care and compassion towards pets and their owners. The hospital staff are described as wonderful, caring, and professional, providing a supportive environment for both animals and their families.
Many clients have praised the hospital for:
- Outstanding veterinary care that goes above and beyond in treatment and support.
- Clear communication and regular updates during their pets' treatment journeys.
- A calm and welcoming atmosphere that helps pets and their owners feel at ease.
- Expert knowledge and thorough investigations leading to accurate diagnoses and effective treatments.
- The incorporation of students in the care process, ensuring the next generation of vets is well-trained.
While the majority of feedback is overwhelmingly positive, some clients have reported challenges with the financial aspects of treatment, mentioning a lack of sensitivity during tough times. However, the clinical team consistently receives high marks for their compassionate and professional care.
Overall, Langford Vets is highly recommended for pet owners seeking specialized veterinary services, knowing that their beloved pets will be treated with the utmost care and respect.
Services
Langford Vets Small Animal Referral Hospital: Reviews
Fantastic experience: Wonderful staff, very caring and understanding.
Thank you Jasmine.
Negative experience: I cannot fault the vets themselves, who appeared to do everything they could for my 5-month-old puppy, who very sadly had to be put to sleep. The clinical care at the time felt compassionate and professional. However, I have been incredibly upset by the insensitivity of the finance team following his death. After taking out £10,000 of insurance cover, my claim was unexpectedly declined. Langford were aware that I was challenging this decision, yet as soon as the insurer refused payment I was aggressively chased for several thousands of pounds. At a time when I was grieving the loss of my puppy, I was told I would need to pay the full amount upfront and, if I couldn’t afford it, to use a credit card. After repeated conversations, I was eventually offered the option to split the balance into three payments “to show some festive cheer” and “in the season of goodwill.” Given that this was only weeks after my puppy had been put to sleep, I found those comments deeply upsetting and insensitive. Despite explaining my circumstances, there was no meaningful flexibility or understanding shown. I am still struggling with extortionate monthly payments as a result of this situation — payments for a puppy I no longer have — and at no point have I felt there has been genuine empathy or consideration for the emotional and financial position I was placed in. You would hope that, given the nature of the work carried out in a veterinary hospital, administrative and finance teams would be trained to communicate with greater compassion. On that basis, I would not choose to bring a future dog here. I sincerely hope this feedback is taken seriously.
Thank you for sharing your feedback. Our sincere condolences at this time. Thank you for your positive feedback for the clinical team, despite the very sad circumstances. We would welcome the opportunity to discuss further your experience with our finance team. Please can we kindly ask you to contact us if you would like to do so.
Fantastic experience: Theo's favourite Hospital! Nobody wants to take their pet to a hospital because it means something's wrong, but if you need the treatment, I really cannot think of a better hospital to go to. Theo is there because we need to work out what's going on with his paws. Professional and Friendly.
Fantastic experience: Brilliant service from all members of staff who go out of their way to make you feel comfortable when you are worried about your pet. Insurance handled by them seamlessly. Just a shame I didn't get good news for my pet. Follow up calls and emails were a great help. Would 100% recommend.
Thank you Nick.
Fantastic experience: Can't ask for a more caring, dedicated and professional team than Langford vets. On top of saving furballs, they are training the next generation of vets.
Thank you, what lovely feedback.
Fantastic experience: Brilliant experience for my dog’s lymphoma chemotherapy treatment. Thank you.
Thank you Victoria.
Fantastic experience: Such lovely staff and Vets, very through in explaining my dogs illness and advise an what my next step will be
Thank you Karen, that's good to hear.
Fantastic experience: Visited last week with a very poorly Sia, she had a bad cat flu flare up. Dr Emily was fantastic, we were very worried about our furbaby and she put our minds at ease. Sia got some injections and medication and within 24 hours she started to feel better. Everyone we met so far was lovely. *The only thing we'd prefer is having access to local emergency care. Dorchester seems forever away if something life threatening were to happen!
Thank you Ronnie, we're glad to hear that Sia is feeling better after her visit.
Fantastic experience: These guys are next-level vets; it's a different class of professionals than what we have experienced at other Animal Hospitals. I'm surprised there isn't some kind of Channel 4 documentary on this place. They are obviously clinically brilliant, but it's really how they have been trained in communication and their bedside manner that makes a difference. My biggest regret is not having my dog referred here earlier (or not knowing such a place existed in the South West of England). If you're worried your current vet is guessing, or you feel unsure, DEMAND to be referred here. I certainly will in the future. No, the care is not cheap, but this is exactly what insurance is for and why you should have it as a responsible pet owner.
Thank you Jack, it's good to see our passion shines through.
Fantastic experience: All staff are amazing and genuinely care for your pet.
Thank you Kim, that's lovely to hear.
Fantastic experience: Such an amazing and wonderful team, they helped us get through a horrible experience and treated our pet with love and respect the whole way through. I am convinced without them she would not be with us now. Thank you Langford.
Thank you Michelle.
Fantastic experience: The best vet service, they have been excellent looking after our cat who had a nasty accident and don’t cost the earth. Highly recommend.
Thank you.
Fantastic experience: I can't rate Langford highly enough. My cat, Toby, is incredibly nervous and they treated him with such care and kindness, which I'm so grateful for. He's got a complicated medical history, and I was so appreciative of their knowledge, and dealing very patiently with my worry and all of my questions (particularly Phoebe and Elena!).
Thank you Clare, we're proud of our Gold Standard Cat Friendly status. We're always happy to answer your questions.
Fantastic experience: Terrible loosing my no 1 collie but Langford made such a closing chapter bearable. Thank you.
Thank you Lesley
Fantastic experience: lovely nurses were so good with our dog and very kind as it was a sad end
Thank you Bev. We're thinking of you.
Fantastic experience: Excellent service very prompt great customer support
Thanks Mark, that's really lovely to hear.
Fantastic experience: They saved my baby girl bella boo my 3yrs 3mth pug..I im forever grateful to them all.They are amazing staff from reception to seeing a vet to nurses that took care of her in icu .communcation was clear they explained about the plan for her care and the cost.They derserve a 5 + star for there services.Thank you from bella boo to.She will be back for bloods soon.
Thank you Jessica, we'll see you and Bella Boo soon.
Fantastic experience: First class care for our cat jazzy they saved her life they are the best
Thank you Paul.
Fantastic experience: Took great care of me and my little Dachshund. Made us feel very welcome. Faye Rawson, our Vet, was fantastic.
Thank you Jessica, that's lovely to hear.
Fantastic experience: So helpful easy to understand and will do everything they can to sort your pets
Thank you David
Fantastic experience: Everyone very caring and knowledgeable.
Thank you Sally.
Fantastic experience: Worth every penny, extremely happy with the service they offer.
Thank you Louise, that's good to hear.
Fantastic experience: Unbelievable, great, fantastic!!! I have every superb words but it is not even close to exposed how I feel about this honest, hard working and Wonderfull people who do absolutely everything possible to help our love ones!!! Professional help we get when our lovely cat Simba was suffering from tumor in his mouth is really unbelievable! They honest and straight forward, exactly what I expect from professionals. Situation with Simba was difficult, and he was Very close to death, however he was saved!!! Thank You! God Bless!
Thank you for your lovely words Tomek.
Fantastic experience: We cannot thank the team at Langford Vets enough for their incredible support and compassion during a very difficult time. Our cat was rushed in with a sudden and complex illness, and their communication was clear and concise from the start. They explained all the treatment options and associated pricing, which helped us manage our pet insurance and understand the financial implications of continuing with treatment. Their honesty about what we could realistically expect was invaluable. The team explored every possible avenue to help our cat, but unfortunately, he was just too poorly. When it was time to say goodbye, they provided a peaceful and calm environment for us. We truly believe they did everything they could to make our beloved boy comfortable. Thank you for your kindness and for taking such good care of him in his last days.
Thank you for your kind words at this difficult time Bethany.
Fantastic experience: We were referred here by our vets as they said our dog needed very specialised surgery. We were expecting the worst, but were very pleasantly surprised when we were told things weren't as bad as we were walled to believe. Nick explained everything in detail and gave us our options and his evaluation and advised next steps. Very professional ans friendly service from the moment we walked in through the door and then met with 2 students vets who did the initial assessment and fussed our dogs, and then handed over to Nick, the specialist. Can't fault a thing and we really appreciate the openness and great advice. We would not hesitate to take our girls back in the future
Thank you Roy.
Fantastic experience: Fantastic hospital for my Pooch To have her leg operated on
Thanks Dennis!
Fantastic experience: Extremely friendly and caring staff, determined to place the welfare of your animal at the top of everything they do.
Thank you Gary, that's really nice to hear.
Fantastic experience: What a place! Bristol University's veterinary teaching hospital. Pleasant, welcoming, professional staff
Thanks Keith, what a lovely review.
Fantastic experience: Expert knowledge, very caring with our Flyn..an honest opinion that sometimes is hard to find ...
Thank you Gareth.
Fantastic experience: Lovely staff always polite courteous and help, and very professional.
Thanks Nick, that's great to hear.
Fantastic experience: My dog went here to see the orthopaedic department and they were all very lovely and informative. Would definitely recommend. Very reasonable prices for a referral hospital.
That means a lot Katherine, thank you for your feedback.
Fantastic experience: The vets and all the staff were lovely and informative. Felt totally reassured about leaving my beloved dog with them. Thanx all, especially Catherine and Ed xx❤
Thank you Stephanie, what lovely feedback
Fantastic experience: Very high quality service and expertise. Truly amazing, what they've done for our cat
Thank you Nick
Fantastic experience: Looked after our dog Spud late on a Sunday night after an emergency, with compassion, care and good communication.
Thank you for your kind feedback.
Fantastic experience: My dog Charlie had been diagnosed with a throat abscess. The staff have been very caring the whole way through. He's currently having surgery on it.
Thank you Brenda, thank you for taking the time to share your experience.
Fantastic experience: I took my frenchie in as he ripped his dew claw. They had gotten me in within an hour of me calling! The front staff was very nice! And the vet attending my fur baby was kind, professional, and clearly cared about my pet’s well-being. The vet took the time to explain everything and answered all my questions patiently. My pet was treated gently and received excellent care. Highly recommend to any pet owner looking for compassionate and reliable veterinary services!
Thank you Vanessa. We’re glad to hear you had a positive experience.
Fantastic experience: Clara & Leanne saved our little dogs life. At four years old we could not give up on him. Their care and treatment was exemplary. Every member of staff were kind and caring. We are so grateful - thank you from All of Ruben Owens family and of course little Ruben too.
Thank you for your kind words.
Fantastic experience: Lovely staff and great place to bring your pets well worth the drive from bristol very caring
Thank you Steven.
Fantastic experience: Our dog Jasper was referred to Langford for TPLO surgery. The care he received was second to none. From the time of booking the surgery to his 6 week follow up appointment- which was this week the communication from the lovely staff members has been brilliant. Catherine, the veterinary surgeon who operated on Jasper explained everything so well to us and was so patient and caring with him throughout. We had regular communication from staff with updates whilst he stayed there for 3 days- when he refused to eat they even phoned to ask what his favourite food is and then messaged to let us know he had eaten. We have received thorough reports regarding his surgery and instructions for his recovery. We are so glad that we opted for Langfords and would recommend to anyone with a poorly pet.
Thank you for the lovely review! We’re so happy we could be there for you and Jasper when you needed us.
Fantastic experience: All members of staff were so wonderful with our little man Calon and treated him like one of their own. We had twice-daily updates on how he was doing while in their care, and the vets were super knowledgeable and proactive when treating him. Sadly we didn't get the outcome we wanted due to the severity of his illness in the end but I know for a fact he was in the best place possible and absolutely everything that could be done for him was done without hesitation - we were in awe of the lengths the staff went to to monitor and treat him accordingly the second they needed to do so. Thank you again for doing everything you could and providing such a wonderful support to us both during and after treatment, the standard of care provided is amazing and every member of staff we spoke to is an absolute asset to the hospital. ❤️
Thank you for trusting us with Calon's care, we know how much our pets mean to us.
Fantastic experience: Incredible service provided by Elena and the team. Thank you for going above and beyond to ensure our little man recovers. Couldn’t ask for any more than you’ve given us. One of those strange times where you commend the service and yet hope you never have to go back!
Thank you for appreciating the lengths we go to, to be able to support owners and their pets. We're always here if you need us.
Fantastic experience: Great treatment for my Springer spaniel. The cost of treatment is pretty high but the care and diligence shown by the staff is excellent..I'm a firm believer that you pay for what you get. They love animals ❤️
Thank you Gareth.
Fantastic experience: Wonderful staff and wonderful vets. Looked after my dog Mac and sorted out his issues.
Thank you Brian
Fantastic experience: All the staff - from the medical team to the receptionists were kind, caring & understanding & most importantly they saved our dog's life. Should we ever need to, I would have no hesitation in returning, in fact it would be our first choice for an animal hospital. Thanks to you all.
Thank you Wendy
Fantastic experience: I can't thank Langford small animal hospital enough. My poor springer puppy Bodhi broke his elbow and the treatment Bodhi received was second to none. It's been a long journey but now Bodhi is back to his cheeky self. Thank you to Darren and Elena and all the wonderful staff at Langfords.
Thank you Mike, we're glad Bodhi is showing his cheeky side again.
Fantastic experience: I took one of my dogs to see the behaviour team at Langford. Emma (vet) and Sarah (nurse) we're absolutely lovely, took the time to talk through all my concerns, what we've tried so far, etc., then made a plan for next steps, checking with me to make sure I was comfortable with all of what they were telling me, and summarising for me, along with setting realistic expectations for timescales. I had an email summary of the immediate steps within 24 hours of being seen, a full report is to follow shortly.
Thank you Jenny, we're so glad you found your session helpful.
Fantastic experience: I took my mums boy Freddie to Langford last Friday 7th feb after being to out of hours and not knowing what was wrong with him while doing tests all night we was getting know answers we was referred here After them having him just 3 hours they had done tests and actually scanned him to find he had eaten a foreign object and had cut rot they worked on him for hours and operated they done all they could sadly we didn’t get the out come We wanted and Freddie passed but the care and support we received off marianna was amazing nothing was to much trouble and we new Freddie was well cared for and looked after and there was nothing more she could of done. We was told Freddie was never alone and was treated as one of there pets I can’t Thank you enough for all you done to help us during the time you had him x
Thank you Sarah, we're thinking of you.
Fantastic experience: The most amazing vets, performed a very complicated surgery on my dog and gave him more time with us. Gareth was so kind and we felt so comfortable leaving our boy with him. Thank you for everything!
Thank you Nai, what lovely feedback.
Fantastic experience: Thorough investigations undertaken to diagnose health issues with my dog - great communication at every stage and thorough reporting. Felt pooch was very well cared for during overnight stays.
Thank you Shayne, that's good to hear.
Fantastic experience: We were seen very quickly when we arrived and our daughters dog had a very thorough assessment and then the diagnosis was explained to us in detail. We know hes in excellent hands and everything is being done for him that can be. Thank you to everyone for your excellent care of Nacho, he means the world to us and the outcome may not be what we prayed for but we know your doing your utmost for him.
Thank you Wendy, we appreciate our pets are part of the family.
Fantastic experience: We would like to sincerely thank surgeon Dan Lomas and his amazing team for their immediate caring attention when our bichon frise, Issey needed an urgent op. We felt we were in caring and expert hands from the start and put our trust in them when we had to leave Issey with them for a few days. Thanks also to Erin who kept us updated with her upbeat and caring daily phone calls. Issey is now home and recovering well with her sisters. We can't thank these wonderful people enough and we can now enjoy Christmas with the best gift we could ever have hoped for. With thanks Steve & Helen
Thank you Steve, we hope you had a lovely Christmas with Issey.
Fantastic experience: A wonderful friendly vets for small animals, my small dog needed an operation and they let us wait after her sedation until she was asleep before handing her over. Our vet Ben was very calming, understanding and caring. Langford veterinary is one of the best vet practices in the UK. As it’s a University for Veterinary you know they have all the best facilities and services at hand. Equestrian, pets to small animals, they provide the services with great care. The cafe on site is fantastic too. 10/10
Thank you Jason
Fantastic experience: Very kind, accommodating staff. Felt reassured that everything was being done for my dog and he was cared for. Would recommend!
Fantastic experience: Had our dog Sid in for almost a week. Had daily updates, even on the weekend. Really looked after him and hopefully getting him back to a full recovery
Fantastic experience: Just amazing vets!!! My girl needed an operation on her leg so we was referred here, we got an appointment the very next day at 8,30 am and she was operated on the same day as well, The vet was 2nd to none and the aftercare was more than you could ask for. I called several times and at all hours but i was always helped and reassured never made to feel like i was a pain even though I definitely was lol The animals definitely come first here. Can't recommend them enough.
Fantastic experience: I can’t fault them, they were great from the start. I took my Frenchie to them with IVDD and they got him in for surgery and operated within hours. The aftercare was more than I could have asked for, calling me twice a day with updates. I knew he was in good hands with them. My surgeon who operated on Reggie and took care of him, I can’t thank you enough. Yes it’s eye watering costly, especially if you don’t have insurance like me … but I still have my dog and that’s what matters. Money will always return. Thank you!
Fantastic experience: These guys were amazing with my dog Somer. She is very nervous of vets having had some unpleasant experiences elsewhere but james put me and my dog at ease when she went in to be spayed and to have a melanoma removed. Great after care too. They put the animal first which is all any pet owner can hope for.
Fantastic experience: Beautiful vets. Caring , friendly , helpful, really professional staff. 10/ 10 Amazing
Fantastic experience: Excellent. Has made our little cat better again. He's been very well looked after and we have received update calls every day since he arrived. Now back home safe and sound after 3 nights' stay. He's settled back in with no issues. Thank you to all the team ❤️
Fantastic experience: They looked after our very special girl excellently and were kind and considerate to us all at the end.
Fantastic experience: Very professional, no pressure, very detailed prognosis, the whole procedure was so different from THE VETS at hengrove even the reception staff do what they say they are going to do ( phone call,email, paperwork) it will take a few phone calls or having to visit again to recieve things from THE VETS .
Fantastic experience: Our 3 year old CKC broke 2 toes due being hit by a car (very lucky pup), we were referred to Langford Refferalls and we were advised by our own vets that an amputation of the toe maybe required but Aaron and his team were absolutely amazing and managed to save all his toes woth plates and pins, our dog was very well looked after by the team, very well accommodating and always kept us upto date, always there when we need help or advise, I can not recommend this place enough, myself and my wife will always be grateful and appreciative for what you have done... if I could give more than 5 stars I 100% would. Thank you guys so much!!
Fantastic experience: It was the sadness day my life, but the team at Langford's were there for us, professional to then, couldn't not thank them enough for their support... Gus, you were my little boy
Fantastic experience: Without going into a huge story, Tom, Clare and the neurology team and associated nurses and staff have been fantastic in supporting us with our dog who slipped a disk last night. They stayed behind with regular updates whilst I was stuck in traffic, I turned up very late and Clare was super calm and helpful in checking over our dog Luna then taking her in. Cannot recommend enough (and this was the view of others I spoke to who were at the vets at the same time).
Fantastic experience: Great training hospital. Treating my dog at the moment. They are open and clear about all the treatment options and pricing. And for peace of mine give you numerous updates on progress of how your pet is following an operation. Definitely worth considering if your pet needs treatment
Fantastic experience: Looked after my dog wth great care. Excellent staff very caring. Best place to take really poorly pets.
Fantastic experience: Travelled over two hours to this vet to save my dogs life. This was the only vet willing to do the surgery my best friend needed to save him without having to pay up front and went directly through my insurance there care an skills are amazing the staff went above and beyond for us calling us with updates reassuring us our dog was OK after surgery I was very anxious as we was two hours away and had to leave him there they put me as ease nothing was to much I even missed a call due to bad signal an Richard text me to reassure me my dog was OK. Absolutely amazing. Ritchard an team thankyou for saveing my baby and giving him a chance after my regular vet basically wrote him off and advised the worst. Reggie says thank you two.
Fantastic experience: They looked after Jimmy are Welsh springer spaniel and have given us all the information and support to help him recover from his mishap falling down the stairs. Just got to keep him quite fir the next 4 weeks.
Fantastic experience: My dog was diagnosed by our vet with the dachshunds' owners most feared IVDD. We had a choice of two specialists in the area and we immediately chose Langfords due to its excellent reputation. Absolutely amazing and dedicated team!! Everything was explained in great detail and we were contacted many times re progress. Although we were anxious we knew she was in safe hands. Extra thanks to Catherine and Sophie, and of course to the surgeons who performed this miracle.
Fantastic experience: If your small pet is poorly and you've exhausted the skills and equipment that your local vet has to diagnose the issue, there's a good chance if you're in the Gloucestershire, Somerset areas and possibly beyond, of being referred here. They have the kit, MRI and CAT scanners plus more and vast experience to ensure your pet is diagnosed and sent home with appropriate treatment plans, drugs and they follow up. A lovely bunch of people who know what they are doing and have a great deal of knowledge. Luckily for us they came under budget otherwise the whole slipped disc episode could have cost us c6K and our insurance c4K.
Fantastic experience: Clean & pleasant waiting area. Separate room for cats so they don't get stressed. Caring staff who are reassuring, explain thoroughly, & provide regular updates. Highly recommended.
Fantastic experience: This is the best vet in the South West. They are worth travelling to. They have expertise beyond any vet chain, wonderful caring vets and nurses, and are more reasonably priced. Our cat didn't survive his cancer, but they couldn't have done more.
Fantastic experience: If you get referred here it's because your own vet has failed to diagnose or properly treat your beloved pet. That's what happened to us with our Caucasian Shepherd Pisces. Without boring you with the details, our regular vet was unable to sort the issue, but these guys did, absolute experts in their field. Think of it like your GP sending you to a Consultant! Thank you Lee and your team for the peace of mind you have given us.
Fantastic experience: Exceptional vets that treat patients and their families with the upmost compassion, respect and dignity. So grateful to their cardiac team, most especially Rosie for her dedication, kindness and patience, she went above and beyond for my cat Sammy. Thank you
Fantastic experience: I cannot find enough positive words to describe this unit I arrived in a state of shock with a dog needing urgent care. Both she a d I were totally looked after. She has had her operation now and I can relax for the first time since Sunday morning . A huge credit to veterinary care .
Fantastic experience: Can't thank Langford enough for looking after and treating our lovely lab . Their care and attention was amazing and we were kept up to date fully. A massive thank you in particular to Josh and all the wonderful staff . Can't recommend them enough.
Fantastic experience: If I could give them 10 stars I would! I cannot rate them more highly, everyone I spoke to was excellent- professional, efficient and compassionate. The treatment my beloved dog received was life changing and they supported me carefully through the decision making and treated my dog as if he was their own. This is not my first experience with them but they never fail to impress me. Comparatively their costs are also quite reasonable.
Fantastic experience: Leo and his team saved our boys life. He was one seriously ill/on deaths door boy and our local vet was at a loss. They vigorously tested him and it transpired he had deadly lung worm, they bought him back from the dead and we will forever be grateful. He’s now made a full recovery! Thank you Langford SA Hospital.
Fantastic experience: Very kind , well organised and made my distressing experience much more tolerable . Let's hope Tilly will recover well after the operation x
Fantastic experience: Very helpful and caring when we recently were referred to them from my own vets regarding my Autism Assistance Dog Betsi. Staff seem to genuinely care. A+++
Fantastic experience: Our vet spotted something in one of our dogs and referred him to Langford Vets. If we could give them more than 5 stars, we would. They really looked after him well. He stayed overnight, they allayed our worries about what was going to happen, and he's home recovering well. The welcome pack and instructions were excellent, as were all the staff from arrival to leaving. If we are referred to Langford again in the future, we know what to expect, a fantastic service for both us and our dogs. Definitely recommend them highly.
Positive experience: Very courteous staff. Like all humans, remember that mistakes happen. Our dog suffered as a result of their mistakes twice. They admitted to that which is honest. Thus please check your bill. We had to renegotiate our bill. Apart from that, I'll recommend them if your pet has complex and life-threatening issues.
Fantastic experience: I can't thank them enough for the care they gave my dog for the week he was with them. Their communication was excellent with updates every day on how he was getting on. Once home, we are still in contact until he fully heals.
Fantastic experience: Big shout out to the neurology team but especially Jack Amey for looking after both my cat Asher and myself! It wasn't the out come we wanted but he was caring, compassionate and mafe sure I was kept fully upto date with Ashers journey! The entire team down to the receptionists made what was an extremely difficult 48hrs that little bit easier! Thank you all
Fantastic experience: Faultless and outstanding pet care, client care, including communication. Very rare, in today's busy world, to receive such high levels of service. Particularly when the client, me, is stressed with worry about their pet. All the staff portrayed a confident and professional approach, which in turn put me at ease. Thank you.
Fantastic experience: Have visited here a few times before with other animals. Always do the very best and second to none in our eyes, but sadly not always possible to have a happy ending. On this occasion we have come through and out the other side complete with our dog, all thanks to the dedicated team and we have access if we have any issues relating to his illness before having to go back to our vets in a weeks time. Always caring. Thank you.
Fantastic experience: We were referred here by our vet for investigations, the staff are very caring and kept us informed on a regular basis by telephone. However in our case the outcome was not what we were hoping for. The veterinary staff were very good at explaining the situation and the way forward. Thank you all.
Fantastic experience: Langford small animal vets have been brilliant whilst caring after our ill dog for the last 5 years. Would definitely recommend. Lovely staff from when you arrive at reception through to the vets. Thankyou
Fantastic experience: Well , i wish no one ends in hospital , nor for you and not for your little furry one ! We were referred for 2 different serous occasions . We all have that fuss about which vet is the best and everything… Although they are not operating as normal vets , but when it comes to serious problem and health issue , they are the best ! I am very pleased and happy with professionals all gather in this hospital and i can live at rest when my baby is with them . I know he is in good and safe hands . Well done and a huge thank you from Me and my husband , you saved my boy twice !
Fantastic experience: Excellent Veterinarian practice. 2nd time I have taken a dog here for a specialist referral. Friendly staff and professional staff. Easy to access from M5 junction 21.
Fantastic experience: We had to leave our precious boy in their care on 2 occasions recently. Once for a bone marrow biopsy, and then for a blood transfusion. Mollie was fantastic and kept us updated as to his progress, ànd made a real fuss of him when he was in her care. He's on the mend thanks to the care and love he received. Thank you all.
Fantastic experience: Unfortunately we had to take our 6yr chiuahaha clio here and she was kept in for 2 days. And the vet that treated her was a wonderful friendly knowledgeable man and we couldn't have asked for a better vet... Thank you Jorge and God bless you.
Fantastic experience: I am so happy to recommend Langford Vets Small Animal Referral Hospital! My Golden Retriever puppy, Breagha, is being treated for IHPSS, and underwent a coil embolisation procedure there in February 2023. From the very beginning, the staff were professional, caring, and friendly, which put me at ease during what was a very stressful time. They kept me updated throughout the process and provided me with excellent follow-up advice, which helped me to care for Breagha during her initial recovery. I would like to give a big thank you to Dr Ed Friend and his team (Nick and Gabby), who were absolutely amazing. Their expertise, care, and dedication were truly impressive and made all the difference in my puppy's stay. The staff at Langford Vets were always available to answer my questions and address any concerns I had, and I felt that Breagha was in very good hands throughout her time there. Overall, Langford Vets Small Animal Referral Hospital provided exceptional care to my puppy, and I'm so grateful for the excellent service that they provided. I would highly recommend them to anyone looking for high-quality, compassionate care for their pet!
Fantastic experience: Taken my Miniature Schnauzer to Langford after he had undergone surgery at the local vets. He spent 5 days in ICU communication from the consultant was excellent had a phone call twice a day. I didnt think he was going to make it home but treatment was excellent and I now have my puppy back home with me. Thank You
Fantastic experience: THANK YOU SO MUCH FOR YOUR DEDICATION TO MY DOG SCOOBY OWEN, HE IS DOING REALLY WELL AFTER HAVING BOTH SIDES OF HIS SALIVARY GLANDS REMOVED FROM A LARGE SWELLING UNDER HIS NECK, AFTER THE FIRST SURGERY IT WAS NOT SUCESSFULL BUT AFTER A SECOND SURGERY SCOOBY WHO IS 12 YEARS OLD IS DOING GREAT, AND NO MORE SWELLING OF SALIVA HAS OCCURRED, THANK YOU ED AND YOUR TEAM
Fantastic experience: We can not rate this place highly enough!! Our Doberman pup was rushed here on Tuesday evening after being hit by a car. We descended on the hospital in absolute panic, covered in blood, crying, a total mess and without having even called before hand the whole staffing team from the reception, nurses to the on call vets were calm, efficient and saw him immediately! We are not even registered here and with no questions asked they whisked him off for immediate treatment. Not only did they handle the whole situation with professionalism they were kind and gentle to myself and my partner. They kept him overnight in their ICU as he was in shock and his face was a mess, he went through surgery needing lots of stitches, had ultra-sounds, an X-ray etc… we don’t have insurance and every cost implication was clearly explained and outlined as we went along. Long story short our dog is now home and recovering thanks to this amaizing place, the level of care here is just brilliant and we can’t thank you enough
Fantastic experience: Excellent 1st class care from start to finish. Our Bichon Frise Danny had a cruciate operation performed by Kevin Parsons, what a brilliant and skilled surgeon, we never thought our dog would be able to walk normally again, but with the correct care and advice by the team he is now all back to good health. Thank you to everyone at Langford for your ongoing support.
Fantastic experience: I couldn't be more grateful for the staff at Langford as they saved my cat after a road accident and have done everything they can to ensure she has a good quality of life. Thank you all
Fantastic experience: The care my Dog received from the team at the Small Animal Hospital was second to none, their expertise and dedication saved her life as she had and emergency operation in the middle of the night. I will be forever grateful and thankful for the treatment she had from them
Fantastic experience: We just took our fudge to this hospital because they can do lots more testing. No good news my little dog FUDGE passed away in early hours after the vets seen she was working hard to breathe they kept us informed about everything thing they had to do to try and save her life but she passed away peacefully. Thankyou for everything you had done. Will never forget it.
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