Vets for Pets - Portsmouth Solent

Fantastic experience: Gordon vaccination and health check .All good thank you

Fantastic experience: I have been with this veterinary surgery for many years & always get first class assistance with my pets. Today was a particularly good visit because my dogs were seen quickly & the nurse who clipped their nails was very pleasant. Thank you.

Fantastic experience: Always very professional, helpful and happy to answer any questions.

Fantastic experience: My Cavapoo dog had to have surgery on her leg due to cruciate ligament injury. The vet and the staff were very good the surgery and after care were good too. Obviously expensive but thats what pet insurance is for!

Fantastic experience: Such lovely friendly staff. So caring towards our cat and us during a major operation. Can't praise them enough for the professional service and personal service.

Fantastic experience: Had to visit vets with my senior dog. Friendly staff, lovely vet, caring and infor.ed me about everything. Very pleased with visit

Fantastic experience: Took my fur baby to vets this week and she was seen by the most amazing vet called macky, he had such a way with her , immediately diagnosed her problem and even drew a pic on his whiteboard to explain the problem and what the next steps were , She’s home recovering nicely now, Thank you so much Love Dorris the Chihuahua,

Fantastic experience: My old Staffie always sees Christiana and she seems to really like her. I find her kind efficient and patient every time we visit. I can get Nutmegs meds without any hassle wherever needed. Thank you for your care and kindness.

Fantastic experience: We attended for our girls booster staff were friendly and professional didn't have to wait long either

Fantastic experience: I joined Vets for Pets after becoming very disillusioned with my previous vets when they were sold off to one of the big companies operating in the UK. I have found such a difference at this practice with all the staff being friendly and helpful. I am confident they care and want the best for my dogs, and the vets always take great care to fully explain any treatment the dogs may need together with a breakdown of costs so I am able to make a considered choice on the treatment offered.

Fantastic experience: Very good service thank you for your professionalism

Fantastic experience: We are very impressed with the service we have received recently from Vets for Pets. They provided us with great care and support for our beloved dog. They have regularly checked in with us since his procedure and we feel completely confident in their care.

Fantastic experience: I was early for my appointment but the vet saw me straight away, he was brilliant very kind and helpful, and it is good to have found a good reptile vet

Fantastic experience: Visited for Bert’s vaccinations this morning always friendly and welcoming and knowledgeable helpful vet.

Fantastic experience: A massive shout out to the whole team at Portsmouth! Our surgeon Claudio, we honestly cannot thank you enough with our Bettie, you have been amazing and the team are very lucky to have you! Through the tough times you’ve made us laugh and feel so secure. Honestly thank you from the bottom our hearts! Lots of love Lucas’s xx

Fantastic experience: Extremely easy to book appointments and receive flea & worming tablets. Whenever we bring our kitty Stolas in for basic check ups they're always mindful of handling him with kindness. We use the pet care plan as well and it's 100% worth it.

Fantastic experience: Took my dog Maude to see Roberto today. She normally growls when we see a vet but he was so good with her she was very relaxed.

Fantastic experience: Extremely satisfied. Friendly staff. Told what was wrong and what treatment was needed, in a way that I was able to understand.

Fantastic experience: Very efficient, friendly and polite service from vet. Good advice given. Caring with pets.

Fantastic experience: First time that Eli and I have been seen by Amelie, and we were as happy as we have been on all of our previous visits. She wanted to understand the back story with his condition, any recent issues and how responsive he was to the treatment. We also discussed alternatives to his current medication. My overriding wish is for my dog to be as happy and healthy as possible, and I got the feeling that was the Vets objective too.

Fantastic experience: My dog Wilson was in so much pain, the nurse got straight into examine Wilson doing movements on his legs. He said Wilson is in so much pain as his back was arched, he went to take his temperature in his back passage and noticed his annual glands was blocked, he cleared a lot of it and gave Wilson a pain killer. He explained every to us , if he needs to come back in in 2 weeks with no change. When we left Wilson was he was jumping around no problems at all. Thank you so much.

Fantastic experience: Really friendly and helpful reception staff and caring nurses and vets, all of whom take the time to make sure the pets are well looked after and comforted.

Fantastic experience: Very caring, make you feel at ease, you can put your trust in them

Fantastic experience: A good reception from staff, the vet was helpful and advised treatment as well as giving medicines for my poorly cat.

Fantastic experience: Had a vaccination due for my dog. Switched over from another vet recently and this was the first time I had an appointment here. Whole process was quick, easy and seamless. The vet took his time and was thorough with the check up, answered my questions and gave as much information and detail as he could for my queries. Gave me recommendations going forward. I didn't feel like I was just being rushed in and out. I arrived early as I had questions and the staff were helpful from start to finish. Very happy with it all.

Fantastic experience: Absolutely love these vets...they have always done their best by my senior dog....can't recommend them enough

Fantastic experience: Claudio the vet was amazing, he put us right at ease with his humour and kind words. He really took the time to listen to our worries and we walked out feeling so much better. Thank you Claudio!

Fantastic experience: I just called regarding my dogs medical records and spoke to a wonderful young lady called Lisa, Well she was so helpful, pleasant, and professional, and went above and beyond to assist me. She is a Real Credit to the company. Thank you Lisa

Fantastic experience: Receptionists are friendly made a fuss of my pet and really feel my vet cares about my bird

Fantastic experience: Always great service from reception to the veterinarians.

Fantastic experience: Took my rabbit in for a check up and the vet was absolutely fantastic. Very informative, thorough with her check and very kind. I was really impressed and pleased. The appointment didn't feel rushed at all, and I was able to ask as many questions as I needed.

Fantastic experience: Great service, many thanks to Claudio for a very thorough assessment.

Fantastic experience: Just amazing from start to finish. The team are always beyond friendly with both pets and pet parents. Thank you for looking after Paddington, seeing his Hollywood debut was a sight to behold! We hope we don’t visit often but whenever we do, we know we’re always in safe hands! Thanks team.

Positive experience: No problems with your service

Fantastic experience: We are very grateful to Vet Mackie, for diagnosing tommy our tortoise, she had 3 unfertile eggs in her. Today she passed the last egg. You could see the improvement in her almost straight away. Thanks to all the team. Especially Vet Mackie. Colin Rosemary and Tommy

Fantastic experience: Absolutely amazing staff from the first phone call to seeing the vet, can’t fault them a great team

Fantastic experience: 5 star service as always,, the vet was very kind and helpful with my vet hater of a dog She put Maggie at ease straight away who in turn let the vet examine her Perfect consultation

Positive experience: The nursing team and receptionists are all so amazing - our dog is in a lot and although he’s seen several different vets they always keep an eye out for him and communicate amazingly well with us. It’s very reassuring that they know his name and he wags his tail when he sees the nursing team (he’s terrified of the vets so a wag is huge!)

Fantastic experience: Always fantastic service, and amazing care taken of all my animals, whether that be cats, rabbits or tortoise. I can’t fault the friendliness of the vets, nurses and reception staff, a lovely vet surgery

Fantastic experience: I always get fantastic service from Companion Care. I use WhatsApp to order my dogs flea and worming treatment which is really helpful. The reception staff are always friendly and all the vets my dog has seen have been brilliant. I can't fault them.

Fantastic experience: Friendly and professional welcome. Reception staff really made it easier to help calm my dog! The vet consultation was superb, my dog was the most relaxed I had seen him as he hates going. Operation performed that day with clear information on possible outcomes and costs. Excellent customer skills and the surgery was superb. Could not have wished for more.

Fantastic experience: As a family, we have used Companion Care pretty much since they opened, and have grown to know all of the staff (past and present) very well. They have taken such good care of all of our animals, from dogs and cats, to rabbits and rats, and even a tortoise over the years, and have shown the same level of patience, understanding, love and care to each and every one of them, regardless of species. Losing a pet is never easy, but this has been a particularly hard few months for us, losing both of our Cocker Spaniels within 8 months of each other - Bella, 11, suddenly last July to cancer, and Bailey on the 19th February, at the grand old age of 16. I cannot put in to words how grateful I am to everyone at Companion Care for their kindness and support throughout this difficult time, always so patient in taking the time to go through every available option with us, and allowing us the time to make those tough decisions. A special thank you to Antony (who I’ve know longer than my other half) for always being there for us. And to Christiaan and Sara too. I very much hope that one day, when our hearts have healed a little, that maybe we’ll cross your threshold again, with a new bundle of furry four-legged joy! But for now, thank you, from the bottom of our hearts! The Prideaux-Alesbury family x

Fantastic experience: Just wanted to say 'Thank you' to the staff at Companion Care. Sadly we had to say goodbye our border collie Jojo. From needing to bring the appointment forward by a day as Jojo was declining rapidly to providing a blanket for her at the time and a paw print with a cutting of fur. We also recieved a hand written card signed by staff. We collected Jojo ashes today and the practice manager made a point of sitting with us and offering her condolences as well as putting a fresh rose with Jojo's casket. Very simple but thoughtful touches which showed compassion for us at a difficult time . My only gripe is payment being wanted in the midst of us having to say goodbye to Jojo. This was something that could have been handled more sensitively and in a timely way. Thank you to all staff again,

Fantastic experience: My 2 cockapoos needed to be boarded very soon due to immedoate emergency essential repairs needed to bathroom & kitchen. Stubbington Ark needed all up to date health records soonest! Bruno's were fine, but Buddy's weren't & needed immediate attending to, otherwise he couldn't go. We would be stuck. Including I am really suffering from a Bulging (slipped) disk, which means I am not mobile. But thanks to swift action by Sara, who responded to this big ask, & accommodatingly arranged last minute urgent appointment for current checks & vaccinations, & then efficient transmission of information via email to Stubbington Ark, both our dogs are good to go!! Sara clearly understood the predicament I was in, & showed real empathy in dealing with this in the manner that she did. Fortunately a family member could transport the dogs to & from the vet at the last minute! And, also a big thank you to the vet who saw our 2 boys at such short notice & enabled us to all to get the situation sorted in time for all concerned! I have used Companion Vets since 2022 when we had Buddy our first puppy, then was joined by Bruno in 2023. We have absolutely no cause for complaint. All staff have been wonderful, personally & professionally, throughout.

Fantastic experience: My cats hate the vets but Paula (head receptionist) was amazing, even using some rescue remedy to calm them while we waited. Claudio is an excellent vet with real empathy for the animals he treats.

Positive experience: We had a very good experience without recent visits at Companion Care. At the reception Emily was very helpful even while booking the appointment. Vet Vera T was very considerate n caring towards my pet and spent enough time to update us with my dog’s need. Well experienced Vet. Thank you for the great service. Highly recommended.

Fantastic experience: Lovely reception staff, knowledgeable vets and nurses

Fantastic experience: Had been taking my cat here for the last fifteen years. Always been very pleased with the service vets have anlways been upfront with me about costs etc. and staff are lovely and friendly. Would recommend

Negative experience: You get the unfortunate hard sell to sign up with their care plan via the Animal Healthcare Company Ltd. Cancelled after six months but was still charged £10 the next month even after having sent a written cancellation notice, that was acknowledged. (AHC have a postal address) Disappointed.

Fantastic experience: very helpful appointment. friendly and caring staff.

Fantastic experience: Absolutely amazing! They were so helpful registering my cat and made our first check up calm and pleasant. Absolutely amazing team!

Negative experience: On Monday 29th August, I took my dog in with vomit and diarrhea, vet examined her, gave me some food for her and said if no better bring her back. Tuesday I ended up taken her back, to another try this, she still eaten and was vomiting , in the end I ended up taken her to emergency vet he said she was in pain. Wednesday and yet again had to go back to vets who took in put her on a drip throughout the day, i couldnt understand why they didnt keep her in overnight, as they have on their website 24hr care. I thought they might take her in over night, this is false people, (24hr care is to tell you to take them to emegency vets they dont arrange it you have to do it) 18:30 they gave her gave back, walking her out, she vomited and passed blood, took her straight back only to get told well she is old and some of the linnings are weak. Thursday the stress to this poor thing by having to take her back next for another days stay, On Friday she was so weak, they kept her in all day, i Brought her home. Due to them sending her home everynight, i had a total of 8hrs over the 4 days, Friday they put her back onto a drip, by now she had lost so much weight in a week, went to collect at 17:45, they still said she is old but some signs of improvement. Well got her back home and she was so unwell she was sleeping sitting down and struggled to walk. I thought on Friday, I'll ring a home visit company to come to my house Saturday to put out the pain she was in. So moral of this story is don't trust their website it is falsely claiming 24hr care. Don't trust the vet I had. Watch your wallet as my bill over the course of 5 days ended up being £1600, which i wouldnt of minded paying if she was getting the best care. I have known and used Companion care since it was first built and Antony Bielovich started it up. I have another dog which I am looking into moving to a vets that can give better care and not just in it for the money.

Fantastic experience: We found a black and white cat in the middle of St Mary's Road. It had been in a hit and run and was very very badly injured. We took the poor cat who was hanging onto life to Comp Care all the staff were fantastic and the Veterinary folk outstanding and treated the poor animal with love and respect and professionalism. Sadly the cat was too badly injured. Thank you on behalf of myself, wife and very young grandchildren. Question...was the cat microchipped and the owners informed. Txs again J

Fantastic experience: Can’t praise the team at companion care Portsmouth enough! From the reception team, the nurses and of course the vets, they have given me and my dog the most exceptional care over the last 3 years and when he had to be euthanised today they were so supportive and just made the process feel a little bit easier. So thank you all, you have no idea the difference you made to our lives ❤️

Fantastic experience: My cat needed an urgent appointment after being in cat fight. The practice was able to book my cat in for a review and we found the vet to be kind, friendly and handle the cat with care. I have Pet Plan and was able to use this for a free check-up, I’m very glad I have this to reduce costs.

Negative experience: The receptionists are rude and when finished with their private chats,only interested in taking your payment and getting back to chatting.

Fantastic experience: Completely acceptant that wildlife matter too and provided treatment to a lovely young fox

Fantastic experience: Amazing everyone was so kind when my dog Moses was unwell Evanlina went above and beyond I cannot thank you enough. The service and aftercare is second to none would highly recommend.

Fantastic experience: Staff always very friendly. Appointments always on time. Vets and nurses always good with our pets. No complaints at all.

Fantastic experience: Took my dog who was in pain but couldn't find the source myself to see the vet , Bailey is a typical chuchua who won't usually be handled by strangers to my surprise Evelyn made an immediate connection and managed to find what's wrong she was amazing I'm still in shock how good she was handling Baily , thank you ever so much .

Fantastic experience: Great, fast and helpful service as usual

Fantastic experience: Companion Care vets are Brilliant I have a cat the has a dodgy stomach and now diabetes the Receptionists are fantastic. Plus Vera is a fantastic vet she got my little boy Gizmo glucose levels where they should be and he is doing really well considering he was not well at all when he was diagnosed with diabetes.

Fantastic experience: I use Anthony, the Avain vet who specialises in birds, looks after my Billy extremely well and always shows the upmost care for him

Fantastic experience: Outstanding service and care from both the Reception team and the very knowledgeable vet. Thank you!

Fantastic experience: My two dogs been registered there for about 6yrs. They are very good. I nearly lost my mollie but because of the quick thinking of the vets she survived thankyou

Fantastic experience: Vets Christian, Evelina and reception staff Sara, Megan and Lauren have all been very considerate and sensitive the last couple of months.Firstly dealing with the end of life care for our dog Fudge. And then recently with our other dog Barnsley who had a troublesome cyst on his rump. He has taken a real shine to Evelina. Thanks team.

Fantastic experience: I have always found Companion Care Portsmouth as caring and honest vets/teams

Fantastic experience: Everyone is always lovely, My dog loves it here! very caring and considerate of her needs. Ladies on the desk are always happy to help and easy to get hold off.

Fantastic experience: Lovely Kind bet. Sorted out problem with my dog. Thank you so very much

Fantastic experience: Evelina is such a fantastic vet and our girls had the best experience there last week. She was fantastic with us, with the dogs, she gave us excellent advice and thoroughly checked every area of concern. I couldn’t recommend her highly enough.

Negative experience: Wish I could give zero. Rude cancel appointments last second and really expensive. Don't care just want your money.

Fantastic experience: Our 6month old Rescue Labrador Pup ran full pelt into barbed wire that had pulled across a footpath. Mustve been put there for fun, I guess by some ....idiot. He had a nasty cut on his face just under his eye and had scratches on his head. I called Companion Care in a bit of a panic tbh. No problem. I wad told to get him to them asap What wonderful care and within 1/2 hour we were out the door stapked and glued and with a cone of shame. Thank you one and all.

Negative experience: Never got an appointment and meeting the vets so cannot review that. But after realising how incompetent and rude reception staff are, I walked away and registered with another practice. Make sure you double check everything they tell you. I registered and paid for Health care plan as they advised. I had a coupon for discount from Pets ah Home, 1st staff member told me I can use it. Then 2nd staff member refused to accept it when I wanted to pay through direct debit insead of 1 payment, even though the coupon very clearly states it is accepted for either payment methods. To resolve, had to speak to 3rd staff member. All this troble, just to be told I don't have right to use the services within the first month although you prepay the first two months. 5/6 staff members came out to tell me that I am not allowed the services because of the Terms and Conditions, none of them had read them and had any idea where the information actually is. After waiting 3 days for them to read Terms andConditions and sent me where it states I cannot use the service, they still had no evidence, so they just cancelled my plan. Considering, the reception staff cannot even read, I'm glad my pet's wellbeing doesn't depend on this practice.

Negative experience: 1st missed appointment in 12 years with you and you think charging £55 before I can make another appointment is ok, not even a warning (if it happens again). You will keep my money for five weeks because you can't book my cat in for four weeks, I don't think so. May I suggest you look a trustpilot reviews and se that you have 80+% of one stars and most of them think your in it for making money first and care for the animals 2nd. Can't help to think there all true now after my experience, but I don't think you care anyway. Goodby Companion care Portsmouth.

Fantastic experience: I took my 5 year old German Shepherd Sapphire & my 18 month old German Shepherd Astraea to the vets for anal glands & they were seen by the loveliest vet I have ever come across. She sorted them both out & she was so good with them both. She told me that she has a German Shepherd herself. Wonderful lady.

Fantastic experience: I had an appointment for my dog Penny today … walking to the vets Penny got all her paws covered in oil. The teams cleaned all the oil from her paws and were so caring. Thank you so much.

Fantastic experience: Our dog Millie was rushed in to the Portsmouth branch as an emergency first thing in the morning. The team could not have acted more quickly ensuring Millie was lifted from our care with extreme care. The reception team dropped everything to help us. Millie was taken through the surgery to be assessed whilst the reception team did there best reassure us. Within less than 25 minutes we were on on way to the specialist for surgery. Well done team!!!!! Millie is now at home recovering. Thank you so much to all involved. Natalie Hatfield

Fantastic experience: Staff very kind and helpful vet Christiana casper brilliant service takes great care of 10 pets

Fantastic experience: Compassionate caring and professional staff. Very grateful to them all

Fantastic experience: Amazing exotic vets treating our Raccoon for diabetes

Fantastic experience: Vet Vera was amazing with my cat and I'd recommend the practice. It's the only vet I'd use.

Fantastic experience: Always helpful and offer great advice. Vets are very good. Have always treated our pets well.

Fantastic experience: Always really helpful and very caring.

Fantastic experience: Excellent service they go above and beyond and even sent me a card which went a long way a meant a great deal to the family and they had all signed it I couldn’t recommend a better vets

Fantastic experience: Argyle was very well looked after at his neutering appointment. We were kept informed of what to expect and the staff were all very friendly and knowledgeable. He’s a bit woozy now but I’m sure he’ll be causing trouble in no time! UPDATE: You'll all be glad to know that Argyle recovered pretty well and is now causing trouble, as expected. We had a couple of minor issues with his healing but we were able to keep in touch with the vet and send them photos via Whatsapp to monitor his condition, which was really convenient and gave us peace of mind.

Fantastic experience: Full of highly competent veterinarians and the reception staff are always friendly and able to help.

Fantastic experience: After taking my cat to companion care for an emergency i couldn't have been looked after anymore, Jasmine went out of her to calm me down and explain in more detail what was going on and how they could help me. thank you!!

Fantastic experience: I’m an RSPCA volunteer and I took an injured bird there. They were friendly, helpful and professional.

Fantastic experience: We knew the time had come to say goodbye to our poorly cat. Nat the vet was so incredibly wonderful. He ensured we were informed of all possible options and presented them in a kind and compassionate way. The reception staff were also fantastic. My children didn’t want to be in the room when our cat passed so they looked after them, ensuring they had tissues and water. Knowing they were being cared for whilst we said goodbye to our cat gave us the time we needed with her. When our cat passed, Nat took a paw print and cradled her like a baby and I felt great comfort knowing she was being cared for after death just as well as in life. The vet team sent a condolences card a week later, all hand signed which was incredibly touching. I cannot thank them all enough. Their kindness has really helped the process of healing and our memories or our cats final moments were as peaceful and as dignified as we could have hoped for.

Fantastic experience: I had to take my little dog in this morning as poorly. They were kind and caring and acted very quickly ,was seen and reassured .They are a great bunch of people would highly recommend to anyone

Fantastic experience: The vet was great in sorting out our dogs eye problem..thankyou to all staff

Fantastic experience: We are really happy to have found a great reptile vet close to us. We have 8 snakes, and one arrived with a respiratory infection. Antony has been great at dealing with this for us. The ladies on reception are really helpful. A great vets.

Negative experience: I have just received a very blunt wattsap message from them regarding some worm and flea treatment that I did not pick up on Wednesday as I was at work. I did not even no till the Monday it now has to be ordered in. Not a gentle reminder but this treatment will be removed from your account if not picked up within 48hrs,and will removed from your quarterly allocation!!!!! I could not believe this,very rude.

Fantastic experience: I always have the greatest respect for all at Companion Care over the past two years my cat household has gone fro seven cats to just two. They are so compassionate in very stressful times and even just an annual visit for check ups they are always caring.

Fantastic experience: We always have a good service from the vets and their staff when having to take our cats to them

Fantastic experience: The vets are always very thorough and give you great advice. Even though our cats don't like getting in their carriers the vets always put them at ease to make the experience as less stressful aa possible

Fantastic experience: local vets, friendly atmosphere and they look after my dog very well as she can get very nervous and stressed.

Fantastic experience: The staff are kind and friendly and understand how important our pets are to us

Fantastic experience: Friendly staff. Always happy to help

Fantastic experience: Very helpful staff, got an appointment at the earliest time they could, and doggo is hopefully on the mend