Aberdeen PDSA Pet Hospital
Information about Aberdeen PDSA Pet Hospital
Opening hours
- sunday: (closed)
- monday: 8:30-18h
- tuesday: 8:30-18h
- wednesday: 8:30-18h
- thursday: 8:30-18h
- friday: 8:30-18h
- saturday: 9h-12h
The PDSA Pet Hospital in Aberdeen stands as a beacon of hope for pets and their owners. This veterinary hospital is dedicated to providing free and low-cost care for sick or injured animals, ensuring that every furry friend receives the essential medical attention they need when it matters most. Their commitment to animal health is reflected in the quality of their services and their compassionate approach to each patient.
In light of current circumstances, the hospital is operating with an emergency service only, adapting to public health conditions to ensure the safety of animals and their owners. Those interested are encouraged to visit their website for the latest updates on available care and services.
Beyond veterinary care, PDSA also offers a range of resources and advice for pet care including information on selecting and looking after pets, as well as a health hub aimed at enhancing the quality of life for our furry companions.
The PDSA Pet Store features products developed by veterinarians designed to support pet health, and their pet insurance provides an additional layer of financial protection. With their dedication and effort, PDSA not only helps pets in need but also engages with the community through volunteer opportunities and donations.
Whether you need veterinary help or wish to contribute to their mission, the PDSA Pet Hospital in Aberdeen is a valuable resource for all animal lovers.
Our comment from InfoVet about Aberdeen PDSA Pet Hospital:
At Aberdeen PDSA Pet Hospital, pet owners can expect a high level of care and compassion for their beloved animals. Many users have praised the quick response times and efficient services, noting that appointments are handled swiftly and diagnoses are reliable. Customers appreciate the staff for their friendliness and genuine concern for pets' well-being, often going the extra mile to ensure thorough care.
Highlights of the hospital include:
- Exceptional staff who are helpful, caring, and take the time to explain treatments thoroughly.
- A clean and welcoming environment where pets receive valiant care.
- Consideration for those on low incomes, offering flexible payment arrangements for treatments.
While the majority of feedback is overwhelmingly positive, there have been some criticisms regarding communication issues and occasional misdiagnoses. A few users reported negative experiences, including long wait times for urgent cases and challenges in contacting the hospital via phone.
Despite these setbacks, the PDSA remains a highly recommended establishment for pet care, with many expressing their gratitude for the invaluable services they provide to pets and their owners.
Services
Aberdeen PDSA Pet Hospital: Reviews
Fantastic experience: My dog clio was senn by staff very quick and explained her problems
Fantastic experience: Very responsive, quick appointments and a fast, reliable diagnosis for my cat. Understanding staff, showing genuine interest in their patients. I strongly recommend PDSA. :)
Negative experience: Misdiagnosed my friend's puppy which unfortunately led to his passing, took no responsibility for the mistake. Absolutely disgusting.
Fantastic experience: Great staff
Fantastic experience: I found the staff helpful and reassuring and in very good time
Fantastic experience: Helpful and caring
Fantastic experience: Great service and good vets and do there best for animals
Fantastic experience: This place is a godsend. The staff are so kind
Fantastic experience: Friendly and helpful staff
Fantastic experience: The vets were great. They explained everything that they thought was wrong and how they was going to help my pet get better
Fantastic experience: Excellent pet hospital with very nice staff
Fantastic experience: Great people- thank you
Fantastic experience: These vets really go that extra mile to help your pets can not thank them enough for all they do
Positive experience: Always fantastic with your animals x
Fantastic experience: Have had to use vet a few times quite urgently for my pooch. They were really good at seeing him quickly and were brilliant listening to me while all the time working away on my dog...this last visit required an overnight and all day stay over and they kept me informed with updates...his treatment is ongoing and the staff are brilliant with him, and me...nothing is too much trouble for them, I'd give 100 stars if I could
Fantastic experience: Great hospital for pets. Friendly staff are always happy to help
Fantastic experience: Great place with very friendly people who work there. The vet was very gentle with my cat and made him feel relaxed and comfortable.
Fantastic experience: Very happy with the vet. Sound advice. We gave a donation.
Fantastic experience: I recently registered my cat with PDSA Aberdeen and it has been life changing for both my cat and myself. Having been failed by my old vet prior to being accepted by PDSA she is now receiving the investigations, care and treatment she requires and deserves. The staff, especially the vets have shown so much care and compassion towards my cat and I. Their expertise is second to none and I am delighted I have now been able to add my other cat as a second pet. I know she will receive the same excellent treatment and care. I can't fault PDSA Aberdeen I only have praise and am so grateful to them. Thank you so much!
Fantastic experience: A very caring and understanding vet she quickly diagnosed my pets problem
Negative experience: very unpleasant service of the doctor at PDSA Pet Hospital, I couldn't enter the office with my pet and my husband and the child because the lady was making faces and was not happy that she was probably sitting at work too long. I absolutely do not recommend this doctor because i think so she doesn't like children, please don't discriminate. families! be polite to people too!
Fantastic experience: Pleasant and helpful, my boy Zeus has made a full recovery from a skin irritation he had.
Fantastic experience: My mum took her dog to see the vet they were absolutely amazing with her took great care of my mums dog, the staff are very friendly and very helpful with the care and after care Ty u.
Negative experience: I hate levaing negative feedback but today I couldnt believe it. "PDSA won't turn a sick animal away" we are overwhelmed because there are too many animals out there. Management need to review the customer service skills and listen back on calls. The woman I spoke with had no compassion for my poorly animal and I felt it. I'd rather go private and give my pet the best possible care than Return here. If you're on benefits some vet cares let you pay up. Don't settle for any less than what you're pet deserves.
Fantastic experience: The blue lamp is a friendly public bar and lounge situated at the Spital,in the centre of Aberdeen, where you can have a quiet beverage on your own or with family and friends.There is live music regularly.There is both a folk club and blues club, where that you can participate in, or Just come listen.
Negative experience: Their still not accepting new patients it’s been few years already since they were accepting patients
Negative experience: I tried calling and they didn't pick up my cat was extremely unwell and he passed away the next day after if I could of gotten to speak to a vet or someone I might of been able to help him
Fantastic experience: Very compassionate people
Fantastic experience: Oh my goodness, this place is amazing! My cat was ill and I was so worried about him. I took him to the PDSA and I received the best of treatment and needless to say he is back to his old self. Can't but thank all concerned enough.
Fantastic experience: Amazing vets and staff. Extremely helpful and caring, they are the only vets I can take my dog to, after having his first ever groom 3 years ago he has been absolutely petrified of being groomed/nails clipped. It has become so bad he now needs to be sedated to be clipped and hair cut. They are exceptionally caring, if you are entitled to low cost treatment and services it is a donation, some services are a small fee, for example nail clipping is £12 as it’s classed as a groom and not an illness/injury. But £12 is an extremely small amount, if at the moment/day you don’t have the money available, you will NOT be refused treatment, they are more than happy to arrange another payment date.
Fantastic experience: All the staff here are amazing. They were such a help and comfort to me when it was time for my dog Impi to be pts. They cared for her during her years with epilepsy, then her dementia. Both became so bad it was time to let her go not long before her 12th birthday. Mega thanks to everyone at the pdsa.
Fantastic experience: Always 5 star service from these caring ladies
Fantastic experience: Great staff vet was very helpful my holl went through her op no problems Thank-you x
Negative experience: Called them, because my dog passed blood, (a lot), so it was obviously an emergency, still they told me to find a private vet because they are busy.
Fantastic experience: Excellent service and staff.
Fantastic experience: Wonderful they are here. Also their charity shops to help the animals. I always give to them.
Fantastic experience: Been going here for a long time my registration ran out and registered and the lady on the phone was really nice my cat is 17 years old and is not well and I got booked in that day
Fantastic experience: Really good and friendly vet thank you❤️
Fantastic experience: Very good service ready to help by everyone. Keep up good work
Fantastic experience: My dog absolutely hates going to the vet and they allow us to go in the back door which helps.
Negative experience: My cat has been hit by a car. I have now been in a queue (no1 all the way through) for 1 and half hours. Still waiting.
Negative experience: Is this a joke I have pdsa insurance but i can't call and speak to someone here and even if I do going by there phone service message even with insurance from the pdsa I still can't use this pdsa even when my dog could die is this place for real so why have pdsa insurance waste of time and no help at all
Negative experience: My son went in there today with his dog only to find out that he was no longer on the register with them it's a shame people that need them don't get the help they need for there pet i wont be denoting any more to them
Fantastic experience: Nice and caring staff!
Negative experience: Disgrace of a place staff very rude and not helpful at all it has went downhill over the years would definitely not recommend to anyone to use
Positive experience: Responses to me quickly and was able to do a remote visit
Fantastic experience: Amazing charity. They do amazing work and your pets are always in good hands.
Fantastic experience: I've been going to the PDSA for 15 years now. And they have always tried the hardest to help my 15 year old Staffy who has been going there since he was 6 weeks old and I'm very happy with the service they have always been there to help
Fantastic experience: Free care for your pet from a qualified veterinary practitioner
Negative experience: Absolute shambles of a place not taking on new cases with people struggling on benafits and the receptionist what an arrogant women the one in ellon much much better n far more polite
Negative experience: Can't even get through on phone to speak to a human
Fantastic experience: Great experience every time. Big thanks to all the staff from our family for their attentive, caring, helpful and patient service. ♥️ ⭐⭐⭐⭐⭐
Negative experience: Misdiagnosed my puppy who died the day after. If you have the money go to a private vet, if not you may aswell not have one
Fantastic experience: Very professional, helpful and courteous. Would definitely recommend them to anyone.
Fantastic experience: Absolutely brilliant staff. So happy to help and very caring.
Fantastic experience: Great, very helpful staff.
Fantastic experience: Great place and they will give your pet Great care.
Fantastic experience: Staff are really nice and helpful
Fantastic experience: Been going for years with Alfie can't thank them enough for being there for Alfie when he's ill they do a great job X
Fantastic experience: PDSA has been a lifesaver for me. They really take their time with your dog and I don't mind at all making donations as this service is free to those on low incomes, benefits etc.
Fantastic experience: This place is amazing staff are brilliant
Fantastic experience: We had to have our cat put to sleep, the staff were great and very helpful
Fantastic experience: The vets and staff are excellent, I would be lost without there expertise, thank you so much for caring for my last dog roxy and my dog I have now lexi
Fantastic experience: Lovely reception staff, and very caring vets.
Fantastic experience: Vets were great. Went above and beyond for my furbaby. Can't thank them enough
Fantastic experience: Always friendly faces at PDSA and happy to help.
Fantastic experience: Lovely staff professional and efficient.
Fantastic experience: Saw my poorly cat at very short notice. Friendly staff. Purrfect.
Positive experience: Great vet special when your on a lowe in come.cheeky my cat be on tablet for 1 year no had a seizure as I was worried about her tablet just like people take tablet so see how things go. Would say if you need a vet for let's one of your pet go there as save paying out more. Great to help your pets. Thank you
Fantastic experience: After being with a private vet for years, I can genuinely say the PDSA truly have your fur baby's best interests at heart and will go above and beyond to take care of them. Nothing is too much trouble. My rottweiler is quite scared of vets from past experiences and they were just so patient with her, and by the end she was wagging her tail and getting doggie biscuits she even went as far to give the vet some lovely kisses even though she had a needle in her neck at the time, and was rather pleased with herself upon leaving. I can safely say both of our faiths have been restored in vets. They also helped me alot by sending her meds through the post when I was unable to attend the surgery due to health conditions, which was greatly appreciated. So thank you PDSA
Fantastic experience: Cannot fault them they work hard and do an incredible job.!! staff are always friendly
Fantastic experience: No parking but great vets and you can sit inside only three at any one time.
Fantastic experience: Had our dog Tyson there this morning he is 14 and a half he's had arthritis for a long time but we got him home with us with more medication
Fantastic experience: Pdsa are an amazing vets looked after all my sick animal going back 20 years
Fantastic experience: Wont go into the details but needless to say even with Covid the lovely vets there helped ease the passing of my very old cat with dignity and respect. This has been my bets for years and would absolutely suggest them for anybody. Friendly staff and a very clean etc establishment
Fantastic experience: I couldn't get anyone to answer the phone do had to take Frosty to s local vet and paid, £72 and they left her bottom covered in blood after squeezing a lump. I had to wash my car covers etc. Very disappointed
Fantastic experience: Brillant place allwasx save my cat ear
Positive experience: My digs had both been treated here... My bailey boy was for a broken paw and keg around 8 years ago and everyone is lively and care for the animals. If you are able to donate PLEASE PLEASE do they need the help from all of us. A great team here !!! And a big BIG THANKYOU from me !!!
Fantastic experience: Helpful and friendly service for my pooch
Fantastic experience: Had a good experience here staff were friendly and cheekys alot better Thanks PDSA
Fantastic experience: They were there for me on Saturday when I had to rush my dog there
Fantastic experience: Amazing ! Saved my dogs life am always gonna be greatful . Most amazing team.
Fantastic experience: Had to rush my cat in for an emergency check up due to a possible intestinal blockage and huge weight loss. Family were very worried about her, but I had my 3 year old with me and the staff were very lovely and made sure he wasn't scared for her and didn't catch on to the potential risk. We got her back later that day with thankfully no blockage, after xrays and an IV, and she's back to her old self again happy as can be and eating like a horse. She is our free pet but we will be leaving a donation as soon as life allows. Great vets and so friendly.
Fantastic experience: They have always helped me when needed,but unfortunately not during covid
Negative experience: Absolutely useless. Ended up having to get my dogs ear amputated as they kept telling me to give him human paracetamol even though it stated on the box that its not for animals and same when he was diagnosed with hay fever they told me to buy hayfaver tablets and again they say the same thing not for animal commission pdsa are a joke
Fantastic experience: Amazing care and treatment for our cat. He had to get his eye removed and he was looked after so well. Staff were also very reassuring and he is now fully recovered. Thank you so much.
Fantastic experience: Sadly my dog was very I'll and had to be put to sleep but the pdsa handled it very well with compassion
Fantastic experience: Nothing but praise and thanks for these life savers "literally"
Fantastic experience: Fantastic service as always, very well planned out socially distanced, care of my pet was brilliant, vet explained clearly. You can still see the smile even under the masks, well done PDSA Aberdeen xx
Fantastic experience: Absolutely amazing, sorted my boy out and were so very kind and helpful
Fantastic experience: Even with the lockdown they were helpful
Fantastic experience: They was so very helpful when I visited today with my dog.
Fantastic experience: Amazing and helpful staff. So friendly and caring towards pet and owner
Fantastic experience: Fantastic pet hospital with wonderful staff. I'm extremely grateful for all the services they supply and can't thank everyone involved with the PDSA enough for what they do.
Fantastic experience: Very good experience very nice girls to speak too
Fantastic experience: Still waiting for BROTHERs cat to get neutering would like to know when back open for operations spraying.
Fantastic experience: Excellent vets, they have helped my wee cat harvey with his meds, didnt mind helping with a couple o donations,
Fantastic experience: Caring and very welcoming, all covid procedures were adhered to. Thank you very much for looking after my Bella.
Fantastic experience: Had to register as we have had to resort to benefits for the first time time due to covid . We had to register our two dogs and one hasn't been to well. The vet called me at home and we had a great long chat about mu dog and discussed a treatment plan. 1st class service. Thank you
Fantastic experience: Fantastic vets. Very friendly and e timely caring towards pets and owners..
Leave your review about Aberdeen PDSA Pet Hospital:
Aberdeen PDSA Pet Hospital appears in the following listings:
Other veterinarians you might be interested in
Ashgrove Veterinary Centre Ltd
Add your business to our directory for free
If you have a veterinary clinic and want to appear in our guide, send us your business information and you can appear completely free of charge.