Wood Veterinary Group Animal Hospital
Information about Wood Veterinary Group Animal Hospital
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: 8h-19h
- thursday: 8h-19h
- friday: 8h-19h
- saturday: 9h-13h
At the Wood Veterinary Group Animal Hospital, your pet is treated as part of our family. Our number one priority is your pet's health and well-being, and we strive to provide first-class service in a welcoming and comfortable environment. We have spacious consulting rooms and separate wards for cats and dogs, ensuring that each animal receives the care it deserves.
We are committed to delivering the highest standards of veterinary care, including a 24-hour emergency service from our hospital in Quedgeley. Since 1950, we have been earning the trust of the Gloucestershire community, with a team of experts ready to care for both companion and farm animals.
Our dedicated professional team includes veterinarians and veterinary nurses who offer a complete range of services, such as free kitten and puppy checks, health consultations, and puppy parties. We pride ourselves on having our own laboratory service and a community-focused approach, participating in local events and supporting sustainability initiatives.
Whether you need routine care or emergency assistance, at Wood Veterinary Group, we are here to help and care for your pet as if they were our own.
Our comment from InfoVet about Wood Veterinary Group Animal Hospital:
Wood Veterinary Group Animal Hospital is a highly regarded veterinary practice located in Quedgeley, UK, known for its friendly and compassionate staff who provide exceptional care to pets and their owners. Clients consistently praise the warm atmosphere and the attentiveness of the reception team and veterinarians, making each visit a positive experience.
The hospital boasts well-designed facilities, including a dedicated waiting area for cats, which helps reduce stress for our feline friends. Clients have reported excellent service during emergencies and routine visits alike, with many experiences highlighting the practice's commitment to thorough care and communication.
While most reviews celebrate the quality of care provided, some clients have expressed concerns about pricing for treatments and medications, which they feel might be on the higher side. Despite this, the majority of feedback highlights the professionalism, knowledge, and empathy exhibited by the staff, solidifying Wood Veterinary Group Animal Hospital as a trusted choice for pet care.
Overall, this veterinary hospital is highly recommended for anyone seeking dedicated and knowledgeable care for their pets, with a promise to treat each animal with kindness and devotion.
Services
Wood Veterinary Group Animal Hospital: Reviews
Fantastic experience: Lovely friendly atmosphere. I just wish as all pet owners do that the cost of medication for our beloved pets wasn’t so expensive. I would recommend Woods though as I have always had a good experience with the staff there and they are great with my dog
Hi Nicola,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: I continue to experience the very best of care and continued attention and compassion at every visit. The staff are wonderful from the lovely reception team to the vets with all their expertise ⭐️⭐️⭐️⭐️⭐️
Hi Niqui,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Great service when I visited recently with my cat who had a potential abscess. Was able to book a suitable appointment online for the same day. Woods has recently gone through a major refurb and this has made some great improvements to the space. I was particularly happy the there is a small waiting area dedicated to cats which goes a long way to alleviate stress for them.
Hi Kerry,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Lovely friendly staff. Asked lots of questions and was generally really helpful about our first dog. Pup was happy to have his jab barely even flinched. He was also checked over and weighed again despite this not being his first visit which is reassuring. He’s doing well.
Hi Lisa,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Millie had her annual vaccination and check up today. As usual everybody was friendly and helpful. I’ve used Wood Vets since I moved to the area seven years ago.
Hi Sheila,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Negative experience: I’m really not happy with the experience i had at this particular vets, my 1 year old dog had just undergone major surgery, we brought him in straight after the surgery was done, we arrived there at 10:10pm. He got taken off us within 10 minutes of us being there, and the vet had paperwork that needed to be sorted out, which is understandable, but it was a 30 minute drive to get there anyways you’d have thought it would’ve been prepared for when we arrived? apparently not. me and my partner waited in the room for the vet to go back and forth, at around 10:50 i was waiting outside the door for her to come back to us, as i could hear her laughing with other members of staff, and she looked confused as to why i was in a hurry, as it was almost 11pm, and i needed to sleep in order to prepare everything for his arrival the next day, i asked her what time would i get a phone call to let me know when to collect him and she said 7am. I was up and ready, and received a text saying that he’d been ‘offered’ food meaning he hadn’t eaten, which i understand they can’t help, but no one thought to contact me? my baby was starving when he got home. upon arrival as i decided i wanted him at home, so i know he’ll be looked after, the nurse mentioned that he ‘lunged’ at one of the nurses so they couldn’t give him the tablets he needed, again another point when i feel a phone call to me would’ve been beneficial for the animal. He had a wound on his stomach, and the dressing would’ve been changed in there, yet the dressing they’d applied covered his penis. a breeding ground for infection, which is absolutely ridiculous.
Dear Fairy Queen, we take customer feedback very seriously and we are sorry that you feel dissatisfied with any aspect of our services. We would ask any client with concerns regarding their experience with our practice to email us directly on [email protected]. Best regards, Wood Veterinary Group Animal Hospital.
Positive experience: Quick service, excellent staff. However over £65 fo a single, yearly injection is price prohibitive. 5 minute appointment = the cost. May need to change my vet.
Hi Sally,
Thank you for the great review and feedback. We really appreciate it.
All the best,
Wood Veterinary Group
Fantastic experience: Best caring vets by far always super friendly towards the animals
Hi Nikola,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Been using Wood for many years now and they are brilliant.All staff always helpful and a real nice Atmosphere.
Hi Adrian,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: 2nd jab for my puppy. Warm welcome by reception. Sarah was wonderful. Gave time, good information and reassurance. Thank you all
Hi Diana,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Needed to use out of hours emergency appointment the vet was excellent seen straight away very thorough with my little Yorkshire terrier
Hi Karen,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group
Fantastic experience: I have been with woods now for almost 9 years and I have had nothing but great service, I have cats and dogs and find the staff friendly knowledgeable and caring.
Hi Davyd,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Negative experience: Absolutly disgraceful excuse of a veterinary practice, had pets there for years fully insured pumped maybe £2000 into them but when we didnt have money and our dog had a seizure they suggested it was cheaper to have the dog put down if we couldn't afford a consultation. They care about money not animals.
Dear Thomas, we take customer feedback very seriously and we are sorry that you feel dissatisfied with any aspect of our services. We would ask any client with concerns regarding their experience with our practice to email us directly on [email protected]. Best regards, Wood Veterinary Group Animal Hospital.
Fantastic experience: Thank you so much for making Oscar better. I brought my beautiful rescue rabbit in as an emergency, on Sunday October 26th. All staff were kind, caring and professional. He soon recovered after medication. Thank you.
Hi Lanie,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Sky was very calm and hope she will be at her next visit.
Hi Pauline,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: I can’t thank Woods Vets enough for saving my spaniel Humphrey’s life. When he became ill, we were told there wasn’t much chance of recovery, but the amazing team cared for him 24/7 for a whole week and never gave up on him. They treated Humphrey as if he were their own and showed him so much love and kindness. They are so dedicated and compassionate, and skilled. Because of Woods Vets, Humphrey is still here, happy and full of life. I’ll never forget what they did for him and how much they cared. I’ll always be forever grateful.
Hi Hettie,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Another positive experience when I took my dog for his annual health check and vaccinations. The staff are so friendly and accomodating and do all they can to make visits with my very reactive terrier as easy and stress free as possible.
Hi Mark,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Negative experience: Terrible service, left my pet in pain. Will never go back or will never recommend I love animals too much
Dear Joe, we take customer feedback very seriously and we are sorry that you feel dissatisfied with any aspect of our services. We would ask any client with concerns regarding their experience with our practice to email us directly on [email protected]. Best regards, Wood Veterinary Group Animal Hospital.
Fantastic experience: Highly recommend these vets staff very friendly and helpful and always happy to help and my dogs are well looked after on all visits. Very happy
Hi Jackie,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Wonderful veterinary practice that looked after and cared for my hamster when he was poorly. Really nice, clean and modern building, plenty of parking and the staff were all wonderful. My Hamster sadly passed recently but I’m forever grateful for the care he was provided when he wasn’t doing well. ☺️❤️
Hi Ashley,
We appreciate your comments during this difficult time. We are sorry for the loss of your beloved pet and pleased you felt the best care was given.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: As always another positive visit to Woods vets, this time for annual vaccinations and health check. All staff very friendly and made a fuss of our dog
Hi Donna,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: My two cats were very happy to be examined for their annual check up by the friendly and knowledgeable staff at Wood Veterinary Group, Quedgeley - they presented as quite different characters from when I was trying to get them into their pet carriers not 30 minutes earlier! Both were given their annual jab for protection against various diseases, were happy to be handled and given a health check. Advice received was relevant and helpful. Definitely recommend
Hi Stella,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group
Fantastic experience: I would like to thank Wendy and Natasha for looking after my baby boy Patch...who went to puppy heaven....last Thursday
Hi Peter,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Great friendly service. Thank you.
Hi Andre,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: We recently had to bring our beautiful dog as an out of hours emergency and sadly, he had to be put to sleep. The way we were treated during this horrible time was with the utmost care to both us and my boy. They gave us time and space so we could be with him, of which we are truly grateful. I cannot speak more highly of Wood Vets. Thank you for making this a peaceful time and for us allowing to say goodbye.
Hi Wendy,
We appreciate your comments during this difficult time. We are sorry for the loss of your beloved pet and pleased you felt the best care was given.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Lisa the vet was incredible with my dog, who has always been nervous of coming to the vets. He's a very vocal dog and in the past that has scared the vet and I've been asked to muzzle him. (he's a chocker spaniel!). Lisa took the time to gain his trust through fuss and treats. The only point he was muzzled was when it came to administering his vaccinations. I understand that whilst most dogs won't ever bite, it is never worth the risk, but that fact that Lisa took the time to get to know my dog and gain his trust meant such a lot, rather than the usual interactions in the past where I've been handed the muzzle from the offset.
Hi Jessica,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Woods have been superb to our rabbit family. The round the clock care has saved many of our bunny’s from the illnesses their little complex systems have. Jason Burgess is our Hero, he is amazing and so knowledgable and caring. We travel an hour each way to Woods and it is so worth it. We recommend Woods to everyone.
Hi Helen,
That means so much to us, thank you for the kind words.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: We have had such a fantastic experience over the years with every member of staff that we have been in contact with. The Reception staff are always kind & helpful as are the Vet Nurses. A special thank you to Vet Jacob who has been so fantastic in helping Sal through his many medical issues, a truly special vet full of compassion and knowledge.
Hi Sue,
That means so much to us, thank you for the kind words.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Thoroughly professional health check on a 10 year old lab annual injections completed and advice on a couple of concerns freely given. Always a pleasure to visit here whatever the issue. If only the NHS could emulate this ethos. Only area which might prove beneficial would be consultation area without the dog, difficult to concentrate on treatment options when trying to control excited 40kg Lab, Otherwise an email summary of the consultation
Hi Howard,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Excellent service. Informative, helpful and friendly reception staff. Lovely vet (Jenny) who took time to explain treatment to me, answer any questions I had and treat my puppy with kindness and sensitivity. My pet means everything to me and I am so pleased to have registered with this veterinary practice which provides a comprehensive and 24 hour service. Thank you.
Hi Gill,
That means so much to us, thank you for the kind words.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: All staff are exceedingly kind, friendly and knowledgeable. They have excellent facilities, and have dealt with anything my pets needed quickly in house.
Hi Lucy,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Staff are very friendly. The vet was knowledgeable, caring, kind and considerate. Wouldn’t take Cassie anywhere else!
Hi Lisa,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: We had a really good experience with all staff at Woods very professional helpful and friendly very happy with how our puppy was treated
Hi Sara,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Again Jason brilliant with Bulmer who is lovely but scared of vets , they treat him in car outside .
Hi Suzanne,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: I've never felt anything but love and kindness for my dogs from this vet.
Hi Carolynne,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: All the team at Wood Veterinary Group Animal Hospital are just fantastic. Our girl Maisie was booked in for a couple of nights for emergency treatment for Acute Hemorrhagic Diarrhoea Syndrome, and she was so ill. The vets, nurses and receptionists were all so helpful, and they took care of Maisie so well while they were treating her of this horrible illness. She is back to her happy, lively self and we are so grateful for all of the help from Woods Animal Hospital! Thank you all so much ❤️
Hi Hannah,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Professional. Warm friendly atmosphere. Caring to all, nothing too much trouble. Welcomed with a smile
Hi Debbie,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Ever since we moved to Woods Vets 5 years ago,we have been more than happy with the service we have received. The vets we have seen have always been very thorough and helpful. They treat our dogs with care and listen to our concerns.
Hi Elizabeth,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Positive experience: I had a very difficult out of hours visit, but the vet i saw was very understanding and supportive. It ended up being very expensive as well, however he did reduce the cost significantly to make sure I could pay for all the treatment my animals needed.
Hi Victoria,
Thank you for the great review and feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Unfortunately our Bruno few over the rainbow last Saturday whilst at home with his family around him but at 11 o'clock at night after a lot of tears I decided we needed to take Bruno to be cremated. after a phone call with a lovely lady we went to woods vets where he wasn't registered with but took him up and they said we could take as long as we needed to say good bye they were so compassionate. Today after only 6 day we got a phone call today to bring him home one last time the staff are so lovely I will be back soon to register our other dog
Hi Nick,
We appreciate your comments during this difficult time. We are sorry for the loss of your beloved pet and pleased you felt the best care was given.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Rang them just before midnight panicking about my dog having eaten chicken bones. They were very thorough, reassuring and helpful. I was expecting them to tell me to come in so they could charge a fortune before they looked at him, but they were brilliant. I feel they are thoroughly trustworthy and am very grateful for their help.
Hi Eleanor,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Having been to this vet a lot with my cats, recently had to deal with a few visits in a row, days apart for one of my cats that ultimately ended with me having to make the tough decision to have him euthanised. Everyone who I spoke to throughout the whole thing was unbelievably thoughtful and kind, I was too much of a mess to handle payment on the day so this was done when I phoned a few days later. They were super flexible and kind and they even sent a condolences card in the post. The actual location has recently been refurbished and is lovely and clean, there's a separate waiting area for cats to keep them apart from dogs and it to be less stressful for everyone, one of the days they were really behind and my appointment was about 40 minutes late, they immidiately apologised for the wait even though the reason will have been someone else's pet in a more immidiate need of help, so it wasn't their fault.
Hi Sally,
We appreciate your comments during this difficult time. We are sorry for the loss of your beloved pet and pleased you felt the best care was given.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Great vets.lovely new facilities, lots of space to wait which is great if you have a nervous pet. I would not consider taking my dog anywhere else now.
Hi Arlene,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: I would recommend Woods Vets always really helpful with advice
Hi Sharon,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Even though I wasnt registered with you, thankyou for giving Sponge a digified end. Loving card and service from all of you. Thankyou in which had been a difficult time. His paw, hair and nose prints was a lovely gesture, something to treasure for always.
Hi Lucy,
We appreciate your comments during this difficult time. We are sorry for the loss of your beloved pet and pleased you felt the best care was given.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Very polite and helpful, Megs felt relaxed all the time. Only 9 weeks old, the vet we could not fault her and the staff on reception very good.
Hi Royston,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: I have been a client of Wood for over 30 yrs and am entirely satisfied with the continued excellent service I receive from reception, nursing and veterinary staff. It is a large practice with very much a small, local and personalised service. From routine appointments to emergencies, I have no hesitation in highly recommending Wood
Hi Philip,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Positive experience: I cannot fault the care and professionalism of this vet group, but I was blindsided today by a bill I paid for dental work to my dog. Two years ago I paid £470 for the extraction of two teeth, and a general mouth clean. Today for the very same service (except three teeth were extracted), the bill was £811. This is an outrageous increase and will sadly mean I may have to seek another less costly vet for future dental treatments.
Dear Rosanne, we take customer feedback very seriously and we are sorry that you feel dissatisfied with any aspect of our services. We would ask any client with concerns regarding their experience with our practice to email us directly on [email protected]. Best regards, Wood Veterinary Group Animal Hospital.
Fantastic experience: Jason has been excellent at diagnosing and treating conditions in my rabbits both pasturella, arthritis and mites over the last 12 months. I am very pleased with the results.
Hi Julie,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Very good layout now and well presented all the staff so helpful and knowledgeable
Hi Paul,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: We have been using this vet for all of our rabbits (who have all sadly passed away) and have always had Jason, who definitely has gone above and beyond to ensure our rabbits have had a great healthy life, and our last rabbit Romeo definitely felt comfortable with him. I'm really glad we had Jason as their vet, we definitely got lucky!
Hi Hannah,
That means so much to us, thank you for the kind words.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Excellent team. I have an extremely nervous rescue dog and the team were aware and went out of their way to ensure my dogs visit went as stress free as possible. We were taken through to a consultation room as soon as we arrived and everything done at my dogs pace. Really appreciated. Thank you
Hi Amy,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Excellent service from Claire yesterday. Excellent knowledge and advice from her.
Hi Michael,
That means so much to us, thank you for the kind words.
All the best,
Wood Veterinary Group Animal Hospital
Negative experience: The most uncaring vet I have visited in my life. I took my dog out of hours as she had been getting worse through the day and had not eaten for a couple of days. I explained the symptoms and requested blood tests which were refused. She was given an anti sickness injection despite not actually being sick. I was made to feel insane by the way I was dealt with when I said I knew when she wasn’t well. I ended up taking her to my normal vets the following morning which kept her in all day and found her to have a very bad liver infection. If I’d have listened to the advice of this particular vet and waited a couple of days, my dog could be dead now. Zero care or compassion for the animal and zero sympathy or compassion for me. Will never go back here!! Over £300 for an incorrect diagnosis and unneeded treatment and couldn’t get us out the door fast enough.
Dear Jess, we take customer feedback very seriously and we are sorry that you feel dissatisfied with any aspect of our services. We would ask any client with concerns regarding their experience with our practice to email us directly on [email protected]. Best regards, Wood Veterinary Group Animal Hospital.
Fantastic experience: I wouldn't trust any other vets to look after my pets! They have always shown compassion, help and advice with professionalism and courtesy during all the many years I have used them. From a new young pet to their final goodbyes, any staff I have come into contact with have been amazing. They even helped a friend of mine some years ago, during the night, whose dog was in labour with difficulties and she couldn't make contact with her own vets. I have never forgotten their kindness.
Hi Karen,
That means so much to us, thank you for the kind words.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Tolly visited here today for a weight checkup and vaccinations. He was treated with kindness, he loved it.
Hi Jan,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: I was advised by another vet practice to come here for my tortoise after a burst abscess incident and I must say I was wowed about by the exotic vet Jason and the staff who have helped me . The practice itself is having work done currently but the team have made it work well . The reception staff were kind and compassionate and very lovely to speak to whilst I was panicking. It seems like Jason never leaves as he was able to call me to talk me through my worries before and after my appointment well over closing time. She showed great knowledge and understanding and didn't judge me when I felt awful this had happened . He organised a great care plan which the nurses showed me how to complete on collection for hometreatment. I had never used them before but I'm so glad I'm using them now . I was worrying the cost would be adding up but found their prices extremely fair too. All the staff around were very welcoming. Thank you all so much
Hi Sophie,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Negative experience: What a disgusting veterinary practice, my dog died in your hands you kept him in a cage unchecked and he was covered in feces and urine the cage was in your stock room with all the lights switched off. I just hope one day the NHS will treat you the same way so you know what it feels like. My dog died in pain and suffered in he's final few hours
Dear Sangita, we take customer feedback very seriously and we are sorry that you feel dissatisfied with any aspect of our services. We would ask any client with concerns regarding their experience with our practice to email us directly on [email protected]. Best regards, Wood Veterinary Group Animal Hospital.
Fantastic experience: Woods vets have looked after our dogs for many years and we have always received the best care and advice. We wouldn't go anywhere else!
Hi Deborah,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Fantastic care and compassion. Highly recommended, 100% positive in every aspect, vets, reception, ongoing care and communication. I have total confidence that all my pets including Large Animal Vet care are extremely professionally and compassionately treated at all times, day or night. I’ve used them for many years and have some challenging patients for them, wouldn’t go anywhere else.
Hi Kerry,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Woods have always been fantastic with our animals - kind and caring
Hi Karen,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Phenomenal vets. Honestly it is the best in the south of England. Fantastic rabbit specialist vet. The staff are always on hand if you need anything and are so helpful when I've called them up in a total state because one of the animals are sick, they always reassure me as much as they can and talk me through everything when my brain freezes in a panic. I honestly feel so lucky to live close enough to use them as my regular vets. They really care about the animals and that always means so much to me. They know us by name because we see them so frequently and they are always so friendly and ready to help. I wouldn't use another vets now. If you need a good vets, a specialist or someone with knowledge about all animals from lizards to dogs and everything in between then definitely use them. I cannot recommend them enough.
Hi Rachel,
That means so much to us, thank you for the kind words.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Cannot recommend Woods enough they have been amazing the last few days helping my dachshunds get over a horrible virus. Anna especially really listened to my concerns and kept me updated very often which I am so thankful for. Thank you for looking after my pups & helping them get better ❤️
Hi Molly,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Great friendly staff appointments always on time no waiting around vets have good knowledge on all aspects.
Hi Mike,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Thank you to all the amazing staff at Wood Vets Quedgeley, particularly Elley who was so very kind today and looked after my darling Muriel with so much care and compassion. It made a hard decision so much easier knowing you were there for her.easier knowing you were there
Hi Carole,
That means so much to us, thank you for the kind words.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Thank you for the understanding of your vet and receptionists today on a really sad day for our family
Hi Immy,
We appreciate your comments during this difficult time. We are sorry for the loss of your beloved pet and pleased you felt the best care was given.
All the best,
Wood Veterinary Group
Negative experience: Took our poorly kitten for an emergency appointment. The nurse on the phone was fine. However the vet who dealt with us was absolutely vile, had no compassion, and said right in front of our 7yo daughter that our cat is probably diseased and will infect the rest of the litter. Told us to give up our whole litter to the RSPCA and that the particular cat might just die. Horrible experience. Spent more time judging the fact that our adult female wasn’t spayed than offering any advice on how to care for or monitor our poorly kitten. Horrible experience
Dear Matt,
We take customer feedback very seriously and we are sorry that you feel dissatisfied with any aspect of our services. We would ask any client with concerns regarding their experience with our practice to email us directly on [email protected].
Best regards,
Wood Veterinary Group
Negative experience: When we joined Woods we were really pleased with the standard of service. Unfortunately, since going corporate, standards have dropped and it’s now all about money. In the past 12 months they’ve failed to pass on positive test results, ruined blood tests and got appointment dates wrong. In addition to this they whacked up the price of written prescriptions by 50% (£15 a month) and refused to let us have a larger size bottle of medication because they like to ‘monitor’ the situation - this being a complete lie as they didn’t continuously monitor her. We’ve now moved all our cats to SPA who aren’t in the habit of ripping people off. Written prescriptions are £15 for 6 months and they’ll prescribe larger quantities of medication thereby saving us a fortune!!
Dear Phillip, we take customer feedback very seriously and we are sorry that you feel dissatisfied with any aspect of our services.
We would ask any client with concerns regarding their experience with our practice to call us directly on 01452 543990
Best regards,
Wood Veterinary Group.
Fantastic experience: From the receptionists to the admin team to the vets and nurses, we have always received the best of care with clear communication. And insurance claims are efficiently dealt with too. My German shepherd enjoys her visits.
Hi Tracy, thank you for the great review and lovely feedback.
We really appreciate it.
All the best,
Wood Veterinary Group.
Fantastic experience: We took our choc lab in after he ate some raisins and the care was top-notch. Detailed history, fast medical intervention, clear care plan, great follow-up advice on best practice and real-life practicalities of after-care. We were really reassured and they did a great job of looking after the dog and calming us down.
Hi M K, it was our pleasure to help!
Thank you for the feedback.
All the best,
Wood Veterinary Group.
Fantastic experience: Lovely friendly and helpful staff, calm atmosphere. My dog felt at ease during her visit which always helps.
Hi Debs, thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group.
Fantastic experience: Exceptional service and so compassionate with the sad outcome of our beloved Taz today. Caring and kind and informed us quickly and profesionally. We can not thank them enough.
Hi Jane,
Thank you for the great review. We really appreciate it.
All the best,
Wood Veterinary Group.
Fantastic experience: Excellent service I called this morning to get an non emergency appt and my pet was seen the same day
Hi Steve,
Thank you for the great review. We really appreciate it.
All the best,
Wood Veterinary Group.
Fantastic experience: I have been a client of Wood Veterinary practice for over 30 years. I have always received a first class service for all of my animals during that period. Special thanks to Jason who always goes above and beyond the call of duty. Thanks also to Hannah who looked after Millie today and checked for potential issues. All staff at the practice are polite, professional, thoughtful and caring. Well done WVG you are brilliant.
Hi Janet,
Thank you for the great review. We really appreciate it.
All the best,
Wood Veterinary Group.
Fantastic experience: When our cat became ill whilst we were on holiday in Gloucester, Wood Vets were recommended to us. We phoned at around 8:00am and an appointment was made for 12pm. We just had to ask our own vets to send our cat’s medical records to them…which was done in minutes. We were warmly welcomed by the receptionist who asked us to wait in the segregated cat waiting area. No more than 5 minutes later we were seen by a very friendly vet who was very informative and explained the illness and medication perfectly. We were extremely satisfied with how we and our cat were treated considering we were not from the area. We would definitely highly recommend Wood Vets.
Hi Glyn,
Thank you for the great review. We really appreciate it.
All the best,
Wood Veterinary Group Animal Hospital.
Fantastic experience: Very happy with service provided in caring for our dog thanks so much
Hi John, it was our pleasure to help!
Thank you for the feedback.
All the best,
Wood Veterinary Group.
Fantastic experience: Great vets, you can always get an appointment and the nurses and vets really care about your pet. Thanks for a great service to Jackson. Medication itself is expensive, but I guess it is at all vets.
Hi Rob, thank you very much for your lovely words.
It means a lot to the whole team.
All the best, Wood Veterinary Group.
Fantastic experience: Can highly recommend Woods Veterinary Hospital Quedgeley . Vets are always kind and all staff friendly .Thank you all .xx
Hi Susan,
Thank you for the great review. We really appreciate it.
All the best,
Wood Veterinary Group.
Fantastic experience: We have our boxer Tyson registered here & seem to be getting good service so far. This practice treated my last boxer for pancreatitis & were very good with him.
Hi Eddie, thank you for the five-star rating. It is very much appreciated. All the best, Wood Veterinary Group.
Fantastic experience: Fantastic vets, superb service and they really care for animals
Hi Kelly, thank you very much for your lovely words.
It means a lot to the whole team.
All the best,
Wood Veterinary Group.
Fantastic experience: One of the best veterinary clinics I've ever used. Very friendly staff. Experienced professional & caring vets. All at a very affordable price. Couldn't recommend more highly. Thank you all at Wood Vets for all you've done for my many creatures & myself.
Hello,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group
Fantastic experience: Absolutely amazing vets. Really supportive and helpful. Would never go anywhere else. Honestly can't recommend them enough. Jason is a vet and he's fabulous and the reception team and brilliant 5 star team. Make the dread of taking your pet into a vet much easier
Hi Jade,
It's our pleasure to help! Thank you for the lovely feedback.
All the best,
Wood Veterinary Group Animal Hospital
Fantastic experience: Seen promptly by polite, professional and friendly staff who seemed genuinely fond of my pet.
Hi Jayne, thank you for the great review and lovely feedback.
We really appreciate it.
All the best,
Wood Veterinary Group.
Fantastic experience: Highly recommend woods veterinary group ,went to surgery last Sunday without appointment as we were looking after mum's dog Annie was so knowledge and kind can't thank her enough. Receptionist was welcomeing and sympathetic to our situation 10/10 service well done.
Hi Steve, thank you very much for your lovely words.
It means a lot to the whole team.
All the best,
Wood Veterinary Group.
Fantastic experience: Extremely friendly reception and vet. Spotless and very professional practice.
Hi Lucy,
Thank you for the great review and lovely feedback. We really appreciate it.
All the best,
Wood Veterinary Group
Fantastic experience: Usual excellent service at Woods today, taking in my new English Setter rescue. Efficient, friendly staff, made his first visit stress free.
Hi Sean,
Thank you for the great review. We really appreciate it.
All the best, Wood Veterinary Group.
Fantastic experience: There are all the usual vets that are part of large money generating organisations. Wood are not one of them, standards from reception all the way through the business are of the highest level , no it is not a business , they are people who treat your pet as if it were their family. We live 50 miles away and the journeys are irrelevant as they are that good. They care and understand. We have taken a number of pets to them and they have been able to perform miracles. The latest was our 18 month old kitten who we had taken locally and got no real solution to her problems. We decided the best option was to take her to Wood, no surprise , nothing was to much trouble. A fairly serious surgery was followed by first class care. After a week she came home and is improving every day . They are caring , empathetic and know what they are doing. I cannot recommend them highly enough, thank you so much you really do not understand how good you are and how much faith people have in you. I only hope you stand by what you do and never sell out to the money makers. Finally , thank you to all of you
Hi Stewart, thank you very much for your lovely words.
It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital.
Fantastic experience: Very good vets. But slow with paperwork…still waiting for our insurance claim to be sent in.
Hi Philomena, thank you for the great review.
We really appreciate it.
All the best, Wood Veterinary Group.
Fantastic experience: I took my dog, Tesla, here for the first time. It is a big, busy practice but we were treated as individuals. The receptionists were friendly and efficient. The vet I saw (Jason) was knowledgeable and took time to listen and answer the questions I had. All in all a very positive first experience.
Hi Ian, it was our pleasure to help!
Thank you for the feedback.
All the best, Wood Veterinary Group.
Fantastic experience: Excellent knowledge and treatment from Jason who saw our poorly/elderly rabbit who is hopefully now on the road to recovery. Thank you.
Hi Amanda, thank you very much for your lovely words. It means a lot to the whole team.
All the best, Wood Veterinary Group
Fantastic experience: Always happy with my visits to the practice, receptionists are always friendly and the vets are very good
Hi Amber, thank you for the great review and lovely feedback. We really appreciate it.
All the best, Wood Vets
Fantastic experience: What an amazing vets, managed to get a quick appointment for Weston. Greeted both Weston and myself on arrival, all staff from reception to vets amazing. Katie the vet so attentive and warm, put us both at ease, explaining Weston issue wasn't my fault. One thing I do know they can't be faulted.
Hi Stephen,
Thank you very much for your lovely words.
It means a lot to the whole team.
All the best,
Wood Veterinary Group Animal Hospital
Negative experience: Do NOT use this vets. Me and my friend had a puppy stuck in the canal so we rushed her in as thought she may pass away. They tried to charge me 2500 for emergency c-section which is astortionate price. 600 at k9 vets Wolverhampton I recommend everyone go there. Then when I said I only had little cash they REFUSED to give me my dog back till paid 360. Reported me to the police because I lost my temper with them as 3 my puppy’s died in there care. Vile staff. Care more about MONEY than animal welfare!!!!! I will be taking these to court.
Negative experience: Please don’t use this vets! £1000 later for them to send the dog out of there vets claiming they helped him for the dog to then seizer in car and have to be put to sleep by companion care at pets at home , please stay away from these vets wouldn’t even help or look at the dog without £250 up front that’s before the £1000 bill , please don’t let them kill your fur babies , when asking for a break down of why they wanted £1000 for one night there staff on the phone was rude and put the phone down ! Horrible people horrible vets , a soon as we arrived at pets at home they did all they could to make sure both dog and owner was happy and the compassion showed was heartfelt where as these vets just wanted the money
Dear Elle,
We are extremely sorry to hear that your pet has passed away. We understand that one of our team has already been in contact with the registered owner to answer questions about the pet’s condition, but please do not hesitate to get in touch with us at [email protected] if you would like to discuss this further or receive information on bereavement support. Please note that we will require permission from the registered owner to discuss specific details.
With sincere condolences,
Wood Veterinary Group
Negative experience: WOODS VET REFUSED TO SEE US IN AN EMERGENCY!!!! We are registered with our local vet SPA in Gloucester and their emergency out of hours vet on Sunday 2nd October was Dragon Vets in Cheltenham. Early Sunday evening our dog began fitting and frothing at the mouth so we rang Dragon Vets and they advised due to the severity of the case we contact yourselves (Woods of Quedgeley) as you were only 10 minutes away, were also holding an emergency surgery and our dog needed immediate attention. We rang yourselves, stated we were not registered with you but were recommended by Dragon Vets to call you straight away. We advised you that our dog had now been fitting for 10-15 minutes without reprieve and it was an emergency. YOU THEN ADVISED US THAT YOU WOULD NOT SEE US AND HELP OUR DOG BECAUSE WE WERE NOT REGISTERED WITH YOU!! This then mean't a long and time consuming journey from the wrong side of Gloucester to the far side of Cheltenham with an extremely poorly dog desperate for medical help. Tiggy passed away in my arms just as we got into the car park of Dragon Vets after what was now, almost an hour of continuous sezures and trauma. She was literally 30 seconds from professional help and we are devastated, heartbroken and traumatised with the fact that we will never know whether she could have been saved if someone had seen her in time. We have since learn't that this may have been possible if she had been seen sooner but also accept she may not have survived. However, this does not change the fact that now we will never know! In our time of need we desperately required help and feel your refusal to see us shows a complete lack of compassion towards animals - the very thing you purport to have!!
Fantastic experience: Absolutely fantastic staff. We had to visit as an emergency, the staff on the phone / reception were supportive and personable and kept us updated on the welfare of our dog. The vets gave us concise information and advised us how best to look after him on our return home. Our dog has not visited the vet before, every member of staff was so kind and we were seen within an hour of making the phone call. Thank you for helping us!
Hi Gemma,
Thank you very much for your lovely words. It means a lot to the whole team.
All the best,
Wood Veterinary Group
Fantastic experience: Such kind, caring staff. Sadly I discovered Woods during my dog's final days but the love and care they gave him and us was wonderful. My previous vets were clinical and uncaring but everyone at Woods are amazing. Thank you
Hi Claire,
We appreciate your comments during this difficult time. We are sorry for the loss of your beloved pet and pleased you felt the best care was given.
All the best,
Wood Veterinary Group
Fantastic experience: How amazing these vets are my puppies and their mummy were treated lovingly and gently the whole experience was amazing thankyou woods vets
Hi George, it was our pleasure to help! Thank you for the feedback.
All the best, Wood Vets
Fantastic experience: I can't praise the staff here enough. I felt my pet was in the best poss hands I was kept informed all the way and they put themselves out to make our visit as painless as they possibly good. I have recommended them to friends already
Hi Sue,
We are pleased you felt the best care was given. Thank you for the feedback. All the best,
Wood Veterinary Group
Fantastic experience: They've cared for a succession of pet rats and pet cats. Always cheerful, always caring, always given the impression they genuinely love the animals presented. Prices are fairly average, and I always feel I get what I'm paying for.
Hi Neil,
Thank you for the great review and lovely words.
We really appreciate it.
All the best,
Wood Veterinary Group
Leave your review about Wood Veterinary Group Animal Hospital:
Wood Veterinary Group Animal Hospital appears in the following listings:
Other veterinarians you might be interested in
SPA Veterinary Services
Add your business to our directory for free
If you have a veterinary clinic and want to appear in our guide, send us your business information and you can appear completely free of charge.