Iffley Vets
Information about Iffley Vets
OX4 1EA, Oxford
Opening hours
- sunday: (closed)
- monday: 10h-14h
- tuesday: 8:30-18:15
- wednesday: 8:30-18:15
- thursday: 8:30-18:15
- friday: 8:30-18:15
- saturday: 9h-14:15
At Iffley Vets, we understand that your pets are cherished members of the family. With a passionate and dedicated team, we provide exceptional veterinary care for dogs, cats, rabbits, and other small pets. Founded in the 1930s as a mixed farming practice, we have evolved into a modern, personalized service incorporating advanced techniques and the latest technology.
Our facilities are conveniently located at Iffley Road in Oxford and Roman Road in Wheatley, making it easy for our clients to access our services. We offer a wide range of services, including wellness examinations, vaccinations, general diagnostics, and dental checks, all focused on keeping your pets healthy and happy.
Additionally, we pride ourselves on a team comprised of highly trained veterinarians and veterinary nurses who are committed to providing a culture of care and compassion. Our pet health plan and home visit option make it even easier for you to take care of your furry friends.
At Iffley Vets, we do not just look after your pet; we are also dedicated to educating and supporting owners to maintain a happy and healthy life for their companions. Contact us today to schedule an appointment!
Our comment from InfoVet about Iffley Vets:
Iffley Vets is a highly regarded veterinary practice known for its compassionate and professional care. Clients have praised the team for their attentiveness and knowledge, especially in addressing complex health issues faced by pets. Many have noted the kindness and expertise of the veterinarians, with special mentions of how they explain treatments thoroughly and listen to pet owners’ concerns.
Visitors reported positive experiences, such as:
- Quick appointment scheduling and efficient service
- Friendly and supportive staff who offer a warm atmosphere
- The ability to handle anxious pets with care
- Thorough follow-ups and clear communication throughout treatments
While the level of service has received excellent feedback, some clients have raised concerns about pricing transparency and the potential upselling of treatments. Despite this, many owners have expressed their satisfaction, saying they trust Iffley Vets with their pets' health and well-being.
In summary, Iffley Vets combines professional expertise with a friendly approach, making them a top choice for pet owners in the area.
Iffley Vets: Reviews
Fantastic experience: We were able to get a next day appointment for our cat. They helped reassure us, the vet was very kind. They were able to explain a symptom that multiple previous vets had overlooked. We are new to the area and im so glad we found Iffley Vets!
Hi, Drew. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Friendly helpful Vet with knowledge about many issues animals may have. Sympathetic attitude knowing our pets are our world because they’re our best friends!
Hi, Victoria. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Katherine is the best vet ever. So kind and patient.
Positive experience: Staff very much care about your pets but this definitely feels like a vet where they're under pressure to upsell you, which led to not trusting that staff were suggesting treatment because the pet needed it, but rather because it was more money.
Fantastic experience: We were very pleased with our visit to Iffley Vets. Adriana was professional, kind and reassuring throughout. I especially appreciated her calm and confident manner. Even my dog, who doesn’t have the easiest temperament, warmed to her and seemed completely at ease and this says a lot! Thank you for such excellent care.
Hi, Olga. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Always very friendly and welcoming. My dog might not enjoy her checkups but she àlways enjoys the attention she gets in the waiting room. The vets themselves are all very helpful and answer any questions I might have. Can't recommend them more highly!
Hi, George. Thank you so much for leaving us a stellar review!
Fantastic experience: Brilliant receptionists very polite and friendly informative vet was lovely very thurer very good to my Ziggy all round very happy with the service me and my pet received big thankyou very nice vet clinic would recommend to anyone
Hi, Fluffy. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Very efficient, friendly staff
Hi, Deborah. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I have a vet-reactive Vizsla. The vets & nurses at Iffley Vets go out of their way to accommodate, reassure and more than tolerate him - with humour and understanding for both me and the dog! Yesterday, we met a new vet who was absolutely excellent - she listened and adjusted her handling but showed no compromise in her necessarily firm examination of him. I left feeling confident no stone had been left unturned and relaxed because my dog had responded well or at least neutrally to her. Sadly, I don’t know her name but she is an excellent addition to Iffley Vets.
Hi, Rachel. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Excellent customer service and everyone was so pleasant and efficient.
Hi, Sarah. Thank you so much for leaving us a stellar review!
Fantastic experience: Professional and caring, they also understand the limitations of a small budget
Hi, Stéphanie. Your feedback is highly appreciated. Thank you for the review!
Negative experience: Pushing medications at almost five x price of online delivery. Requested a prescription but gave the physical boxes charged £165 for products which cost £34.
Fantastic experience: Didnt book just turned up my pet was treated exceptionally and came first and foremost would highly recomend iffley vets
Hi, Phil. We appreciate the kind words and are glad we could provide you with a positive experience!
Positive experience: Good service but very expensive especially the mark up on prescriptions. Online price for Chloramphenicol eye drops £9.99 for 10ml dispenser but Iffley Vets price @£55!!
Fantastic experience: I would not hesitate to recommend iffley vets. The vet i saw was so caring and you could see how much she loves animals.
Hi, Helen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Absolutely amazing with my little hamster Rory. I phoned early morning for an appointment and they got me in straight away. Rory needed to be put asleep and everyone was so lovely and caring for him. I even received a little card in the post giving there condolences. Will definitely use again for our next pet. Thank you for looking after him so well.
Hi, Mollie-rose. We are thrilled to learn that you had a positive experience with us!
Positive experience: Welcoming and carried out a six monthly check on my dog before prescribing a repeat prescription for her. My dog arrived filthy but they were very gracious about the mess she made, dripping wet mud in the consultation room!
Hi, Carol. Thank you so much for leaving us a stellar review!
Fantastic experience: Attentive and well-explained care for our dog with likely kennel cough (despite being vaccinated)
Hi, Stuart. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: The vet could not have been more helpful and efficient. She was very kind to my highly nervous vollie and had a great rapport with her.
Hi, Anne. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Thanks so much for your help today with moo’s ear. You made a horrible situation so much more bearable. She has come back stitched up very well, and bright eyed - owing to your skill and sensitivity. I don’t want to say I’d like to be back soon but I certainly recommend IFFLEY VETS (along with many others it seems) if you need a vet in the Oxford area.
Hi, Nicky. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Brilliant. Always.
Hi, A. Thank you so much for leaving us a stellar review!
Fantastic experience: Iffley Vets is a wonderful practice for cats. My cat has a number of health challenges and the practice has been thorough, patient and consistent in helping me find out what whats going wrong and how to address it. They help you understand the issues and find good solutions for treatment. They always call your pet by their name and are very gentle. Administrative staff are prompt, helpful and friendly, and it’s easy to get an appointment whenever you need. The office and consultation rooms are always very clean. The VIP subscription they offer also makes a big difference and helps save money, both for preventative and reactive care.
Hi, Hannah. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Always so nice and helpful for Barry.
Hi, Susannamary. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Excellent !!! Was very pleased and grateful
Hi, Tracy. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Friendly and professional staff. Highly recommended!
Hi, 勝沼聡. We are thrilled to learn that you had a positive experience with us!
Negative experience: Absolutely abysmal customer service from the reception staff at this vets. Completely ignored trying to check in. Completely dismissed my concerns and didn’t even let me finish talking with interrupting me. Absolutely no apology offered either. Stuck her hand in my dogs face who is clearly anxious as I’ve had to keep her out of reception due to stress and didn’t even get asked if she could approach my dog. When I said my dog didn’t want to be touched she didn’t remove herself from my dogs personal space either. The rudest reception staff I’ve ever come across
Dear Ayla,
We have attempted to locate the incident you have referred to but unfortunately I am unable to isolate an appointment under your name on our computer system around the 29th December. I am happy to look into this further for you; please feel free to send over any relevant details via email to [email protected]
Fantastic experience: Always great, they've looked after our pets for the last 30 years and I would 100% recommend.
Hi, Matt. Thank you so much for leaving us a stellar review!
Fantastic experience: Vet listened to my questions and was helpful. Reception staff were friendly. Pleased to use an independent practice.
Hi, Rachel. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: A veterinary practice that always goes the extra mile for all their patients. Caring and compassionate. I have used the services of Iffley Vets for over 40 years.
Hi, Sara. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Iffley Vets - wouldn't go anywhere else - kind, caring, loves our pets. Best vets ever.
Hi, Janet. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Lovely visit to iffley vets this morning my dog Dusty loves it there we saw Paulina today & she was lovely giving us some great advice.
Hi, Diane. Thank you so much for leaving us a stellar review!
Fantastic experience: Vet really calm and caring
Hi, Flick. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Wonderful and caring team, always there to help . Thanks to everyone my baby Duke is a healthy, playful and happy pup. Thank you for all you did for him .
Hi, Iuliana. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Delightful vet who put our dog totally at ease and made us feel in very safe hands. We have always had excellent experiences at this practice and would recommend them very highly.
Hi, Rachel. Thank you so much for leaving us a stellar review!
Fantastic experience: Delighted with the service and treatment my elderly dog received recently after finding a tumour. The staff were caring, explained everything fully and listened to my concerns. The communication on the day of surgery was excellent. Thank you for looking after her so well, I am delighted with the outcome.
Hi, Samantha. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Really friendly & helpful
Hi, Amanda. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: A friendly warm atmosphere and the vet, Paulina, took time to explain what was involved in the process of getting our dog's teeth cleaned. We feel he will be in good hands.
Hi, Sushila. Thank you so much for leaving us a stellar review!
Fantastic experience: A lovely practice - the vet spent all the time we needed discussing the next stages of treatment for our dog. We left feeling well informed and with a referral to a specialist veterinary service. Highly recommended.
Hi, Suzette. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Helpful vets and prompt appointments. I had an useful conversation about the best treatment for my cat. A prescription for her medication was prepared straight away.
Hi, Nicholas. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Excellent service provided. Highly recommend
Hi, Rob. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: An excellent service - always professional, kind and friendly.
Hi, Kevin. Thank you so much for leaving us a stellar review!
Fantastic experience: Great vet. Managed to get an appointment on the same day. Kind and friendly. Explained management of condition and follow up.
Hi, Sarah. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Brilliant vets good service and understand the importance of the health of your pets
Hi, Pete. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The best vet service in Oxford.
Hi, Laura. Thank you so much for leaving us a stellar review!
Fantastic experience: We have been using Iffley Vets for many years ( 3 dogs and 2 cats ) and have always had nothing but the best service from them.
Hi, Dennis. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Thoroughly recommend - Iffley Vets have fantastic over the many years I have had pets registered with them.
Hi, Ben. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Easy to book and great service. Very informative vet who provided multiple options for a couple of issues.
Hi, Neil. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Very kind staff and accommodating
Hi, Stuart. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Receptionist very nice and helpful..Simba the kitten recovered very quickly and was taken good care of
Hi, Lynnette. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Wonderful staff, and wonderful practice. My only grudge is the cost of Vets these days. I appreciate the cost of living has gone up, and they have to make a profit, but it’s a joke how much just a 5 minute consultation/check up is. To put it into perspective, it’s over half my days wages!!
Hi, Tasha. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Anxious dog mummy. Booked in for neutering and have been very informed and reassured. My dog is incredibly anxious due to having 2 previous mast cell tumours removed under the age of one he is not a fan of the vets and was nervous changing to a new vets but feel confident and comfortable. Very relaxed doggy after ☺️
Hi, Kay. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: During the current climate it's really difficult for me to manage costs at the vet. I love my cats dearly and iffley has been really good at explaining costs and the only vet in Oxford that uses the pdsa scheme. My old vet was triple the price and they were very demanding about the money and didn't consult me on costs before procedures. Iffley has been understanding and transparent. I love my cats dearly but rising costs is a real struggle for me being a full time carer for my son so it means a lot they offer discounts and schemes to help out.
Hi, Jade. Thank you so much for leaving us a stellar review!
Fantastic experience: Very good experience for us and Luigi (dog) , no stress at all. Gentle vet who was very patient kind and when examining our dog.
Hi, Grace. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Very friendly fast and responsive! Also reasonably priced.
Hi, Jack. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: The vets are lovely but the bills are high!
Hi, Daniela. We appreciate the rating, and are glad we could provide you with a positive experience!
Fantastic experience: Tip top care and advice. Thank you
Hi, Kelzie. Thank you so much for leaving us a stellar review!
Fantastic experience: Very warm greeting by new Receptionist with dog treats, much appreciated as my dog is very nervous at the vets. Catherine was very empathetic towards my dog as she knew how stressed she was. Would definitely recommend as every vet we have seen at this vets practice has been a positive experience.
Hi, Lisa. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: All the vets we’ve seen have been so lovely and has handled our spaniel mix rescue with so much care. They’re always quick to schedule an appointment and the receptionists are really helpful and sweet.
Hi, Tiffany. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: I had a few problems with traffic, and catching my cats which meant I was quite late for my appointment. The reception staff and the vets were lovely, understanding. They were calm and gentle. My cats weren’t stressed, nor was I. Cats home and happy now. Thank you Iffley Vets!
Hi, Liz. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Katherine is an amazing vet so knowledgeable and kind, it's much appreciated
Hi, Lee. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Very happy with the whole experience, from booking an appointment to see the vet
Hi, Simon. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Such an excellent vet practice. We have seen Katherine at Iffley Rd vets for over 15 years now and totally trust her judgement. We moved out of area but still stayed registered with her, plus a more local vet for everyday things. I would always want to get Katherine’s opinion on anything difficult for our pets. We have found her sensitive, very in tune with our individual pets, and highly skilled. Really highly recommended!
Hi, Rosie. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Great each time and always compassionate and professional
Hi, Laura. Thank you so much for leaving us a stellar review!
Fantastic experience: Both my dogs are always looked after! One is really nervous but the staff always make him feel at ease.
Hi, Jade. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Great practice, have been using them for 15 years and always find them friendly helpful and professional.
Hi, Linda. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Easy to get an appointment. Great with the animals as well as owners. Reasonable prices. Very knowledgeable and Overall a really nice vets
Hi, Josie. Thank you so much for leaving us a stellar review!
Fantastic experience: Excellent as always. Great team. Great care!
Hi, Ben. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: great place to take your pet - kind & considerate staff - very professional
Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Always excellent: kind, efficient, reassuring, reliable
Hi, Simon. We are thrilled to learn that you had a positive experience with us!
Positive experience: Always very polite and good
Hi, Pauline. Thank you so much for leaving us a stellar review!
Fantastic experience: Exceptional – always friendly, efficient, kind and great with my dog, Ruby. Been with them for 10+ years and they’ve never let us down!
Hi, Cassie. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: I was very pleased by the professionalism and cheerfulness of the staff. Thanks.
Hi, Joe. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Love this vet practise, I've been using them for 7 years now. Always very accommodating and helpful
Hi, Cora-leigh. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Catherine is amazing with our cats. She may only see them annually but she knows exactly who they are and how to tell the two Toms apart. She listens intently, responds accordingly and is such a pleasure and comfort to see. Neither Tom flinches with her soft touch when they are vaccinated. We have moved quite a few times in 9 years of having our Toms, but one thing we have never changed is having Catherine as our vet. Thank you for all the care and fondness you show our furry family and us as well.
Hi, Haseena. Thank you so much for leaving us a stellar review!
Fantastic experience: Brilliant, caring vets. They genuinely love animals. Practical as well as thoughtful. We’ve been with the practice for more than 10 years and would never go anywhere else.
Hi, Beverley. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Lovely staff a pleasure to visit
Hi, Audrey. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: The staff are all lovely the male vet explained everything very well didnt over charge or try to make higher vet bills best experience
Hi, Leeann. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Always good experience at the vets.Very warm out so plenty of water offered to my dog.He is always very comfortable with the vet
Hi, Anne. Thank you so much for leaving us a stellar review!
Fantastic experience: An amazing veterinary practice. I always like to see Katherine who always goes above and beyond. Katherine is caring, compassionate and loyal. I am so grateful for her time, dedication and expertise, thank you. The reception team are friendly and helpful which is always a great start to veterinary appointment, thank you so much. Thank you to the nursery who looked after my dog when she came in to be spayed. I am so grateful for your time and dedication with my pets. An outstanding practice in which I always recommend.
Hi, Nicki. Your feedback is highly appreciated. Thank you for the review!
Negative experience: The vets were okish, but customer service and receptionist are very rude and unprofessional. Be careful with this vet practice with their hidden costs, such as leaving fee, leaving the renewal vip plan as default. Disgusting practice
Fantastic experience: My Dalmatian needed dental treatment to remove a tooth. Patrick was fantastic, very happy to spend time discussing the treatment and after care. I wouldn't hesitate in recommending him and would certainly ask for him again.
Hi, Debra. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Fabulous vets knowledgeable caring and excellent Been with them for many years .
Hi, Bookings. Thanks for taking the time to share your positive experience. We truly appreciate it!
Positive experience: Managed to get a same day appoint and staff lovely but cost for a 10min check up and one minor test was a shock at £76. With no itemised receipt it left me questioning what I had been charged for,
Hi J Clarke, thank you for your feedback. We're glad to hear you were able to get a same-day appointment and found our staff lovely. We're sorry to hear you were surprised by the cost. If you’d like an itemised receipt, please don’t hesitate to contact the clinic on 01865 242600 – we’ll be happy to provide a detailed invoice and can send this to you via email.
Fantastic experience: Efficient , clear and friendly admin staff. Vets direct, friendly and professional. Dog happy to go and is always kept calm.
Hi, Anne. Thank you so much for leaving us a stellar review!
Fantastic experience: I’ve been taking our cats to Iffley Vets for many years. Did so again, this week. As always: friendly, helpful and professional.
Hi, Philip. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Always very friendly staff and made to feel welcome. Professional at all times. Able to answers any questions.
Hi, Sophie. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: IFFLEY Vets are brilliant !They always get my 16 1/2 yr old Bengal cat in promptly and treat him really well and explain what they are going to do.Excellent.
Hi, Gill. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: We only have positive experiences with the vet. What we liked about it is we don't feel they are money driven and combine multiple medications, examinations and tests that other vets could do. They always put our dog and us first, talk openly about the costs associated with the treatment and what the alternative options are. We have moved away, so this vet is not local to us anymore, but we still make a journey to get our dog to see them.
Hi, Y. Thanks for taking the time to share your positive experience. We truly appreciate it!
Fantastic experience: Iffley Vets were so kind to us this week. Our dog snapped his cruciate ligament - they kindly gave us an urgent appointment A lovely young vet gave a thorough examination and explained what had happened and discussed next steps. She then referred us to a specialist vet. Meanwhile reception staff had already sent over his routine details to the specialist. We could not have been treated with greater care, kindness and great clinical treatment. This is why we have been taking our dogs to Iffley Vets for over 30 years!
Hi, Vivien. Thank you so much for leaving us a stellar review!
Fantastic experience: Everyone is so nice and was so good with my cat who hates going to the vet! I am kinda new to understanding everything and they were so so helpful
Hi, Emely. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: My cat, Amelia Isabella was very unwell and I was extremely concerned. The team at Iffley vets were excellent. She was booked in promptly by Wendy at reception, her condition identified and treated promptly by Catherine, Jessica and Tanya. I was reassured and supported throughout. My cat is now recuperating at home.
Hi, Bernadette. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Yesterday I had my dog castrated. I was amazed how all the staff was so friendly and professional. They took time with me and went through all the aftercare and also writing it down. This vets felt different than my last vets. I would definitely recommend this vets. Thank you for a 5⭐️⭐️⭐️⭐️⭐️service, not only for my dog, but for us as dog owners.
Hi, Susan. We appreciate the kind words and are glad we could provide you with a positive experience!
Fantastic experience: Iffley vets is fantastic and work at a professional level I have been using them for many years and have multiple pets on their register I wouldn't use any other practice the staff are their and listen to any problems you have with your pets even if you call them would highly recommend them.
Hi, Sam. Your feedback is highly appreciated. Thank you for the review!
Fantastic experience: Having two adopted cats with not ideal health it means a lot to have reliable and considerate vets. The whole team is very kind and understanding of both our animals’s and our needs!
Hi, Viktoriya. We appreciate the kind words and are glad we could provide you with a positive experience!
Negative experience: I would warn anyone thinking of taking their pets to this vets DON'T!
Thank you for reaching out and sharing your concerns. We’re aware that you’ve been in touch with the practice today, and we want to assure you that we are currently investigating the matter with the treating veterinary surgeon. We take your feedback seriously and will be in contact with you on Tuesday next week to address your concerns directly regarding the ear swab. Thankyou.
Fantastic experience: I’ve been visiting iffley vets for the past 4 months. The service has been fantastic: they listen carefully to your concerns and take time to calm your pet and explain things to you carefully.
Hi, John. We are thrilled to learn that you had a positive experience with us!
Fantastic experience: Excellent vet treatment
Hi, Tracyperkin. Thank you so much for leaving us a stellar review!
Fantastic experience: I highly recommend iffley vets, iffley rd, oxford ot wheatley as the best vets for yoir pets, Cameron forbes is a very experienced well renowned soft tissue surgeon and has a very vast experience in soft tissue injuries and surgery. He has over 40 years in this field and has worked in New Zealand Scotland and oxford throughout his life and career, training in Scotland. He loves and amd loves pets. He has such a gentle calming nature with pets and they trust and admire him. I habe known Cameron and iffley vets since 2007 with a cat run icer twice in 10 mints at deaths your which had no real chance of survival and had to be rescusciated and wait for surgery at frwst western referrals when he was string enoigh to take it. He only pulled through with visits from me as we hsd a unique bomd which until then they didnt even allow visits. I got them change that policy after they saw the difference it made to my cat. My cat had steel hips legs but then 10 months later was run over again on a different Rd different part of oxford after moving and afyer him in a crate for 4 months. He hsd habe his hip amputated. He didnt really recover from that but lasted a couple of years. Since then my cats have been house cats only. Iffley were great with my disabled cat during and after his accidents and since wirh my 2 dogs snd 2 other cats. I've hsd a multitude of problems with my dogs who have seen many vets and have lots of things wring wirh them inc luxating patellas and hip dysplasia and allergies. I've had 5* service from iffley vets throughout. I cannot praise the receptionist enough Wendy Carol anne and sarah. Cameron Katherine the previous partners of iffley and also the vets and Mike yhe area manager. There are other vets there and at wheatley ive just not seen them as I always see Cameron whom I trust and habe a great relationship with . So far we habe bern lucky in that Cameron was retiring but then decided not to and has stayed on instead much to our delight amd benefit. We are so lucky to still have him as our vet and still be able to see him. He is the best vet in my opinion amd definitely in soft tissue injuries and always gives a thorough exam of my dogs when we go. I can't recommend iffley vets enough and they're opening a hospital wirh all facilties including mri ct scanners tray machines etc at blackbird leys in November. Can't wait for that to benefit us all instead of relying on medivet. Thanks iffley and keep ot up. 5* Claire Adams gizmo stripe maisey .
Hi, Claire. Your feedback is highly appreciated. Thank you for the review!
Negative experience: While the veterinary care at Iffley Vets has long been excellent, I have been increasingly irritated by the addition of bitty charges to the cost of care. Most annoying is the administrative fee that is incurred when we make a claim to our insurer (PetPlan, which is excellent). There is no alternative to making the claim through the vet (that's one of the reasons we initially began using PetPlan), and while the charge is fairly minimal (<£10), the billing personnel begin calling immediately after the charge is incurred, wanting to collect it, rather than waiting until the next monthly appointment to do so. If the charge must be imposed, then it would be a good idea to collect it when it is convenient for the customer, rather than bothering people during their work day.
Thank you for your feedback. We appreciate your kind words about the veterinary care at Iffley Vets.
Unfortunately we are not able to offer credit facilities. If you are making an insurance claim, you are welcome to inform our staff at the time of your appointment so that the administration charge for processing you claim can be added to your account at the time of treatment.
We understand that payment requests may sometimes be inconvenient, and we will take your feedback into consideration. If you have any further concerns, please do not hesitate to reach out to our team.
Best regards,
Iffley Vets
Fantastic experience: Lovely staff Looked after jingles very well Had the snip and micro chip fitted Good price
Hi, Alison. We appreciate the kind words and are glad we could provide you with a positive experience!
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