Priory Close Veterinary Practice
Opening hours
- sunday: (closed)
- monday: 9h-19h
- tuesday: 9h-19h
- wednesday: 9h-19h
- thursday: 9h-19h
- friday: 9h-19h
- saturday: 8h-13h
Our comment from InfoVet about Priory Close Veterinary Practice:
Priory Close Veterinary Practice is widely regarded as an exceptional independent veterinary service in the UK, renowned for its compassionate, professional, and honest approach to animal care. Clients consistently praise the staff, particularly Dr. Ian and his team, for their kindness, empathy, and ability to put both pets and owners at ease, even in stressful emergency situations. The practice is highly valued for its reasonable and transparent pricing, offering excellent value without unnecessary procedures, which many owners find refreshing compared to larger corporate chains. Reviewers highlight the efficiency of the service, noting that same-day appointments are often available and that the clinic maintains a clean, tidy, and welcoming environment. The team is commended for their thorough examinations, clear communication, and dedication to treating animals with gentleness and respect. While the vast majority of feedback is overwhelmingly positive, it is worth noting that a few users have reported isolated issues regarding accessibility in older buildings or occasional interpersonal friction with specific staff members. However, these instances are rare, and the overwhelming consensus is that Priory Close provides outstanding, trustworthy, and caring veterinary care that keeps pets healthy and owners confident.
Priory Close Veterinary Practice: Reviews
Fantastic experience: Always an excellent service for both owner and dog
Fantastic experience: Always excellent care when you need it the most. Staff are friendly, vets are kind & very reasonably priced. I’m so lucky we registered when we did as we’ve never had poor service.
Fantastic experience: Everyone always very helpful and caring. Clean and tidy.
Fantastic experience: Best vets in the local area.
Fantastic experience: Amazing vets . They don’t rip you off like most cheap affordable service always there for advice
Fantastic experience: Excellent customer service in an emergency situation.First class veteninary care and receptions. Whilst on holiday over the christmas period one of our dogs became poorly and this surgery was the nearest to us. Would highly recommend this vets and wouldn't hesitate in using them again. Gave our dog excellent treatment and us peace of mind. Thank you for your kindness.
Fantastic experience: Seems as though I didn’t press end on this historic review. So now this is two reviews in one . First review Yet again this wonderful practice has been amazing. Compassionate, caring and so reassuring. I had occasion to rush Yoko down on Saturday lunchtime…I’d accidentally dropped a raisin to the floor in the kitchen and luckily caught the sound of her chewing it. Realising what it was I phoned Priory Close and asked for advice which resulted in my taking Yoko straight down. So within 20 minutes of her eating the raisin she was being injected with an emetic and spent a good 30 or so minutes vomiting up the contents of her stomach which revealed the offending raisin, thankfully. After an antidote to the emetic we were able to go home with after care advice and I’m glad to report that Yoko is absolutely fine today. I can’t speak highly enough about Ian and his team. An added bonus to the wonderful care we always receive is that they don’t rip you off financially. I wouldn’t dream of going anywhere else. Thanks to you all And so to December 2025. Routine visit for annual vax and health check. No hanging around, we were seen pretty much as soon as we arrived. The surgery and waiting area are always clean and cosy. Ian and the staff are friendly and knowledgeable . Today I needed to discuss Yoko’s weight as she’s quietly gaining in mid life. Had a good chat with the vet and came away with clear understanding of how to address the matter without leaving Yoko hungry. Vax done, health check done …and as ever we came home with a toy. My monthly pet insurance with the surgery covers all routine vax, two health checks per years and gives 10% off all treatments and purchases. Good value. Especially as they remind me to when to administer Yokos flea and worming treatments which arrive in the post. I really am very happy with Priory Close surgery and can’t imagine taking an animal I love anywhere else. And a final word …this is an independent practice …their charges are very reasonable indeed, always.
Fantastic experience: As always no fuss no rubbish just amazing honest and professional vet care, dog, and humans Wouldnt go or trustanyone else
Fantastic experience: The staff are lovely and kind, no parking issues... Always greet... Can always get an appointment... Prices are good...
Fantastic experience: Staff are so good and reassuring Thank you so much, so good to know they are there
Fantastic experience: Take such good care of your pets, treat them with gentleness, very happy with the nurses and reception staff more than helpful and kind.
Negative experience: I brought my senior dog with IBD to this vets with Kennel cough. The nurse gave him Loxicom. He began vomiting blood day 2 of the medication which was terrifying. He vomited blood in my car, he sits in the front with me. He has been poorly ever since. I called the vets and they said stop the medication. I stopped it and the nurse said “I’ve seen that medication cause devastation”. They gave me another prescription and this seemed to help but he got diarrhoea on the last day so I stopped it. He was ok for a day or 2 but is vomiting again. They gave me advice to “not starve him and give him a bland diet”. He is already on a bland hypoallergenic diet. I’ve seen many vets and all when a dog is vomiting recommend a fasting period to allow the stomach to settle. I’m really not sure about these vets. I’m going elsewhere as do not have confidence in them. Ian said to me “oh yes, a lot of dogs do not tolerate Loxicom”. I was silently horrified that a practice gives medication that causes “devastation”. I brought my dog here with a cough and he’s been sick ever since!?
Fantastic experience: Called up in Sunday because my cat was in lots of pain, was advised to come in straight away and was seen immediately, thorough check over, given antibiotics and anti inflammatory and he recovered very quickly. It also costs less than I was expecting! Thank you.
Fantastic experience: Absolutely amazing service ,extremely helpful and supportive and felt very reassured.ive been into the surgery 2-3 times over the past few weeks with my dog and seen IAN on every occasion and can not thank him enough for the support and service he gave to our very loved dog .
Fantastic experience: Not only are the staff kind and helpful but the receptionist Michelle, is lovely. She really puts my dog at ease.
Fantastic experience: I had an unwell cat and was offered an appointment the same day (even a choice of times). My cat was given three injections and she improved dramatically within 12 hours. Very efficient and supportive and a very reasonable charge. It is great to see an independent vet offering fantastic service and reasonable pricing.
Fantastic experience: The vet was very nice and very good with Storm. The price was very reasonable
Fantastic experience: Absolutely the best vets in Taunton. The staff are lovely, very welcoming and professional. Both vets I’ve seen have listened and offered great advice on treatment plans. They are passionate and clearly love the field they work in. I would highly recommend priory, if you want a classic vet experience not one of those corporate owned cash cows.
Fantastic experience: I have always been very impressed by the professional approach at this vet practice
Fantastic experience: Thanks to all the staff for taking care of my hissy cat while I’ll had a few days away
Fantastic experience: Ian is a great vet, super efficient, caring and helpful. We also have been seen by Mario who was also fantastic with straightforward advice, and everyone deals with our pets so well. The reception team are also very friendly and helpful too. Grateful for everyone’s fantastic service.
Fantastic experience: Very friendly practice, fast appointments if necessary. Caring and kind vet. Would definitely recommend. Thank you! We used a sock to help stop Harley licking the magic cream off!
Fantastic experience: We have taken all our animals to Priory Close Veterinary Practice for over 40 years and are always completely satisfied with the care our animals have received. All the staff are very knowledgeable, kind and empathetic.
Fantastic experience: Very quick appointment and service very peasant and thorough.
Fantastic experience: Ansolutely great vet - not actually my registered vet but in Taunton (nowhere near my vet) - my GSD puppy has been stung by something, very distressed and I literally went in at lunchtime and the vet saw him - exceptionally pleased - treated him - very knowledgeable and very reasonable! Would recommend to anyone
Fantastic experience: Excellent service, great that I didnt have to travel to a animal hospital for my dogs operation, all done at the clinic by mobile consultant, everything explained before and after operation.
Fantastic experience: Great vets not kept waiting long Axxxxx service and lovely Ztaff
Fantastic experience: I find it much more easier to use this method for getting answers to anything about Milo and you don’t need to wait by a phone. Just go about doing what you need to do as they reply using the app
Fantastic experience: On holiday in the area and had to get my dog checked out. Very impressed with service and the vet. Some vets will never get onto the floor to examine an animal. which he did. So much less stressful for a nervous dog. Thankyou.
Fantastic experience: Ian and the staff are so kind and caring and very good with my little rascal Bob. They were especially empathetic when I had to say goodbye to my beautiful baby girl Charley in February. I've moved out of the area now but always travel 2 junctions as the staff are so lovely.
Fantastic experience: Very caring, felt sky was very well looked after
Fantastic experience: Priory Close have cared for my cat for a few years, and they are wonderful, fill me with confidence with the level of checks at the annual visit and the total absence of things I read and hear about elsewhere in the veterinary world at the moment, and the fees very very fair. When I called Monday morning needing a wound to be looked at, I was able to take him in immediately. It was a nasty procedure which needed doing, but the skill employed resulted in my cat being much calmer than I would have expected and cooperative in his hands, and no trauma afterwards. I would highly recommend this practice, and am so glad they were initially recommended by a neighbour.
Fantastic experience: This is a great surgery. The staff are so helpful and the vet is so considerate and helpful
Fantastic experience: Excellent service and quality treatment. Very good vets that I will use for life
Fantastic experience: Excellent vets, really professional and honest.
Fantastic experience: Quick and easy visit. Phoned in the morning and got an appointment for later that day. Only had to wait a few minutes which is good for a stressed cat. The vet was calm and caring and got a second opinion to confirm the best treatment. Picked up the medication there and then.
Fantastic experience: As always, helpful receptionists. Friendly . Professional and courteous. Ian the chief vet is an excellent vet. He is understanding, pragmatic and always empathetic to owners ‘ concerns. Highly recommend this practice .
Fantastic experience: I have recently moved vets with all my animals, I have received excellent service from Ian from general animal problems to the good service he offered recently by coming out to the house to pts one of our elderly bulldogs. Very pleased to have found a good vet . Would definitely recommend.
Fantastic experience: Our dog was taken ill on a Sunday afternoon and I was concerned that she had ingested something toxic. I rang the emergency number and was asked the relevant questions and asked if I was able to bring her into the surgery in 30 minutes. I did this and she was examined and given the necessary medication, advice on diet and reassured that I could phone back if I was worried. The vet referred to our dog’s notes and she was understanding and efficient. Thank you very much!
Fantastic experience: I took my cat in who was quite ill. I was very worried she'd have to be put down, however the vet was brilliant, gave her some treatment and she's bounced back to full health within a couple of days.
Fantastic experience: First time here and will be back. Lovely lady that saw Minnie, very clear and helpful, and great prices! Hopefully that’s my little one on the mend
Fantastic experience: Always fast service to get seen, I have always been seen on the same day I have rang. They are lovely with my cat and cannot do enough for him. 100% recommend this vets, I wouldn’t go anywhere else!
Fantastic experience: Always very welcoming and friendly .Listens to concerns and shows empathy .Very professional.
Fantastic experience: Absolutely delighted at the high level of empathy and care. Dobby is doing really well on her medication and Lulu is improving really fast with her ear drops. Thankyou for everything you all do.
Fantastic experience: Excellent staff and reasonable prices compared to other vets in town.
Fantastic experience: These are just amazing vets ,my vet was just brilliant kind and caring he helped save my other bunny and now has helped me again hes just a really lovely guy thankyou
Fantastic experience: Excellent and always friendly kind and helpful
Fantastic experience: Top notch service from Ian as always
Fantastic experience: Fast service and knowledgeable staff
Fantastic experience: Great Vets. Very knowledgeable and helpful. Kind and friendly staff. Would definitely recommend
Fantastic experience: A fantastic practice of caring professionals.
Fantastic experience: Friendly, clean, kind to the animals.
Fantastic experience: I had some worries about Edith which of course, I’d googled! I was prepared for a blood test, X-ray and a huge bill, but this practice is completely different from the big vets. They are truly in the business to care for your pet not raid your wallet with unnecessary procedures. It’s very reassuring and refreshing!
Fantastic experience: Ian and his team are amazing and have looked after my pets for many years with love compassion and the highest Vetinary skills
Fantastic experience: The team are very friendly and explain everything that has been done and what comes next .. Archie had his first vaccine and is due back for his next one and to be neutered.. he was handled nicely and reassured .. very happy with all the help ..
Fantastic experience: We had an out of hours appointment and saw vet, Oana at the Taunton practice. She was absolutely brilliant. She was so very kind and took her time to make friends with our nervous dog and put her at ease. It made the visit so much less stressful than it could have been. Thank you so much, Oana!
Fantastic experience: Ian and the team took care of Ziggy my dog. I am convinced that without their expertise and support he would not have made it. My dog is a chihuahua and can be a tricky patient but the team always put him first and make sure he gets expert medical attention when he needs it. I am sincerely grateful to everyone who helped us, Ziggy is a wonderful dog and important part of our family. Thank you X
Fantastic experience: I was unable to get to vets following a stay in hospital when my cat Ronnie became poorly. The lovely receptionist gave me a number for local animal ambulance and they took Ronnie in the same day. The vet kindly called me while ron was in there and explained everything and put my mind at ease. He was treated and the following day is almost good as new. Thank you all for your kindness would 100% recommend them.
Fantastic experience: Great vet practice, good with our cats and dog. Would recommend to others.
Negative experience: Poor customer service. Mischarged by the receptionist, so their mistake. Called me up a month later to chase payment, which I disagreed to due to the mistake being 100% theirs. Received a letter subsequently saying we're now banned - due to their mistake. Find another vets.
Fantastic experience: I have been using Priory vets for many years. I have found Ian and his team extremely helpful, compassionate, and helpful everytime I have taken my pets to visit. I have found that no matter who you speak to whether its the receptionist, nurse or one of the vets they always listen to what I have to say and any concerns I have. On top of this they don't charge the earth for seeing my pets. They know that my cats are important to me and they treat them the same. I can not recommend Priory vets enough. I would never go anywhere else. Thank you Ian and all your team.
Fantastic experience: Been going there for many years and have always been more than happy with the service orovided.
Fantastic experience: Appointments always available, Staff friendly and kind. Communication/instructions clear
Fantastic experience: The pet app is really useful for booking an appointment, it also helps to see which vet is available. Staff are friendly and helpful if you need to phone.
Fantastic experience: Professional, knowledgeable helpful and friendly. Always supportive and explaining everything well.
Fantastic experience: After a morning walk, later in the afternoon my dog was extremely lethargic and his eyes were swollen. I took him to Bishop’s Lydeard branch of Priory Vets that same evening and he was promptly treated, next morning back to his normal lively self! Many thanks Priory Vets!
Fantastic experience: Amazing vets.would not go anywhere else, sensibly priced, lovely vets and infact all the staff are super
Fantastic experience: They are very friendly and the vet i see is so calming and always answers any questions I have. I feel that they really care for your pets and not just trying to make money
Fantastic experience: When the dog I was looking after for friends found and swallowed some old fashioned slug pellets, I was distraught. The Priory Close Taunton practice fitted us in straight away, at the very end of the day. They helped Scarlett in this emergency without us being registered as she is not local. The staff were very caring and helpful. She has recovered well and I am extremely grateful.
Fantastic experience: My girls, Molly amd Tabitha go here. Such lovely,kind and caring service here. So happy and reassuring that my girls are looked after properly.
Fantastic experience: Very good practice. Sympathetic to our needs, with a quick prognosis and outcome. We have never had any problems with this business. Carry on your good work team ..
Fantastic experience: Our vet is very good with our two cats. Always checking they both well. Always making sure they are relaxed aswel.
Fantastic experience: Absolutely amazing veterinary practice, can't recommend enough for your precious pets.
Fantastic experience: Fantastic veterinary practice. Ian and all the staff will always do everything they can for my animals. They even stitched up an injured duck for me, she recovered brilliantly. Most of my dogs have been under Priory Close’s care since before they were born, the interest and involvement shown is above and beyond. Thank you all
Fantastic experience: Kind, compassionate and helpful staff. They know how much we all dote on our pets! Would recommend.
Fantastic experience: Dr MacLeay is a very experienced doctor, patient with dogs, highly competitive, able to treat also less friendly dogs. Highly recommended.
Fantastic experience: This is a great vets, Ian is always kind and helpful, I would definitely recommend using them
Fantastic experience: Dolly loves going to see her vets and nurses
Fantastic experience: Really lovely staff, very friendly and do their best to fit you in at short notice.
Fantastic experience: We cannot recomand enough Ian and his team for his very careful care of our cat, they all have been very kind and careful. We are very lucky being registered with Priory Close Vet Practice. Really appreciate it
Fantastic experience: Fantastic vets we have used them for years and they have never let us down. They always do their best.
Fantastic experience: This is by far the best practice in Somerset. Kind and caring to animals and understanding and caring to owners.
Fantastic experience: Wonderful vet with a huge compassion for the animals.
Fantastic experience: As vets go, this was one of the most down to earth I have visited. No frills, just great veterinary care. My dog was at ease straight away. The vet had him eating out of his hand immediately. A full examination, treatment and an injection. All good, would recommend.
Fantastic experience: I cannot recommend Priory Close highly enough. They were so helpful and kind when my cat was poorly. Nothing too much trouble, always happy to see her straight away. I would not go anywhere else.
Fantastic experience: Very caring staff and vet, highly recommended
Fantastic experience: I had visited another vets before I was recommended to this one . The staff were friendly and treatment is reasonably priced. Will definitely be sticking with this one .
Fantastic experience: Sunday afternoon. Away from home. Dog vs barbed wire. Awful. Took a while to track down an out of hours vet but once we did my dog was treated immediately with care and professionalism. There is always a blank cheque book when it comes to my dog but I was very pleased with the bill. I was expecting it to be much more for a Sunday afternoon. Very relieved and grateful for the swift help
Fantastic experience: Excellent staff who go out out of their way to help
Fantastic experience: I took my labrador in even though I didn't have an appointment. Expected to be turned away, but they very kindly saw her and treated her. Thankfully it was towards the end of the day and they could squeeze her in. Would definitely recommend them.
Fantastic experience: Outstanding care for your pets.!!!Very friendly!
Fantastic experience: The team at Priory Close are phenomenal and have really looked after our animals when we have visited- especially our Lab who seems to be rather accident prone.. I wouldn't want to take our pets anywhere else and can always rely on Ian and the team to give the best care and treatment possible.
Fantastic experience: Very friendly staff. Honest too, don't rip you off or suggest something that you don't need.
Negative experience: No thank you, they were not interested in seeing my sick cat. Because I have not registered there! My house cat, vomiting blood, they refused and told me to go to another vet. I did and highly recommend Tone Veterinary Centre, I was not registered there either but they were more than happy to help my cat!!!
Fantastic experience: I rang with an emergency for my cat and they got us in straight away.Unfortunately our fluffy Freind had to be put to sleep.They we’re all very considerate and caring towards my cat.I wouldn’t go anywhere else with my animals.
Fantastic experience: Great vets. Very caring and professional. Always very helpful
Positive experience: Been my ver since 2001. Owner very kind, patient and will go the extra mile. Other staff kind and polite - nothing too much to ask. Only slight negative is difficult disabled access due to being housed in an old building.
Negative experience: One member of staff wasn't very nice and seemed like me and my cat bothered her and she kept telling me I was wrong when I know my cat. Glad I don't use them as my regular vets.
Positive experience: Nurse is lovey can't fault them. But the male doctor, rude and don't make feel confident,
Fantastic experience: Amazing! We have been coming here for 19yrs, they're wonderful especially in emergencies.. the owner is fantastic at calming my small anxious dog that needs medication to calm her down,, attacks people that shes scared of and try to touch her, yet she's fine with him. My dog just got bitten by another dog, again they were fast to get us in for help and made sure she was pain and infection free! Thankful to have them!
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